Coinme – Coinme slip

On December 9th, 2023, I went Giant Eagle to put the $982 dollars into the coinme. However, I use my personal phone number [protected] which was the wrong number. The phone number I was supposed use was [protected] because this phone number is attached to the email white.[protected]@yahoo.com on my coinme account. I still have the slip with me, then I went back to the same giant eagle to if I could get a refund for it. But they couldn't help me at all. Customer Service said, I use cash instead of coins.