CNDirectI will never order again


I bought 6 items in July and they never arrived. Even though I have a tracking info, it doesn't show absolutely anything. Though I think that none of my orders were shipped out. Their customer service is responsive but useless. They tried to convince me that the package is on its way. And these words are said each time I call.
Last time I ask to give my money back. They refused saying that there's no reason for that and that I have to wait for a little longer.
Are you crazy? How long? Till next July? Awful!!!

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