The complaint has been investigated and
resolved to the customer's satisfactionResolved Cleary Building Corp. — Not what I paid for
resolved to the customer's satisfaction
Buyer Beware - Cleary made me wait over 6 months for poor quality
I signed the contract on -May 12, 2014 with the promise the barn would be complete in 6 - 8 weeks
The building was delivered 12 weeks later - now the long wait for the crew to show up.
16 weeks later not all the material was delivered, and hardware was not upgraded as paid for.
Now we are 20 weeks later the crew comes again, still missing parts, wait again
Now we are 24 weeks into the process and the crew comes to finish the job, they do get most everything done but are still missing the corner trim!!!
Now we are at over 25 weeks which is over 6 months and the barn is still not complete, not to mention there are dents everywhere you look, bent trim, uneven seams, warped lumber, and it seriously looks like my barn went through a hail storm already. I had to oversee the entire project, call and beg for the building to be completed for 4 months, point out where they were putting on standard hardware instead of upgraded as paid for. My engineer drawings were never correct, nails where left everywhere every day, I highly do not recommend Cleary to anyone. This has been the most stressful thing I have ever done - and I have had 3 homes built and 5 barns in the past.
This is the fifth barn I have had built and have never encountered this kind of treatment, workmanship, and customer service. Rating: Quality D Workmanship C Timing F Integrity F Material D Customer Service D
email me for photos or questions - [protected]@aol.com