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Home Casinos Chumba Casino / VGW Holdings I would like to receive a full refund for each and every unauthorized purchase

Chumba Casino / VGW Holdings  -  I would like to receive a full refund for each and every unauthorized purchase

E
Author of the complaint
12:59 pm
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I have hundreds of unauthorized charges to my debit card from chumba.com in the amounts of $.15 cents and $.60 cents. Even when I haven't made any purchases in any amounts chumba still charged me for purchases I know for a fact without a doubt I never made or authorized because I didn't have any money in my bank account to make purchases in any amounts. Yet whenever I check my balance and transactions in my bank account I have multiple unauthorized charges for $.15 & $.60 cents and they even double charge me for purchases that were already charged to my bank account days prior to the dates they recharged my account for the same purchases in the exact same amounts that I made and already paid for and I know I shouldn't have been charged for again. Chumba.com debits the full amount of money from my bank account instantly the very second I click the "pay now" button each and every single time I make a purchase in any amounts. If I attempt to make a purchase in any amount and I don't have the money in my bank account to cover the purchase Chumba.com will instantly decline my purchase and will never allow any purchases to made on credit. Every single purchase is debited from my bank account for the full amount instantly the very second I click the "pay now* button. And I won't make any purchases whatsoever for days or weeks at a time because my bank account balance is less than $5 yet whenever I check my account balance and transactions I'll have a negative balance for charges I never made or authorized from chumba for multiple charges of $.15 & $.60 cents and multiple $5 purchases that were already charged to my bank account days 5 to 10 days prior to the dates I was recharged for those same purchases I already paid for. How is this legal? How do they get away with doing this to people? I've tested this too more than once because I thought maybe I was being paranoid or miscalculating the amounts and dates made purchases. So I made 4 separate purchases for $5 each on Sept 19th and I checked my bank account immediately after I made each purchase to make sure chumba debited my account for all 4 charges in the amounts of $5 each and of course I had 4 separate charges from chumba debited from my account for $5 each. So I purposely avoided making any other purchases on chumba.com for any amount period for the next 7 days and I checked my account balance and transactions 3 times a day everyday for those 7 days I purposely and intentionally avoided making any purchases on chumba. And on the 4th day of the next 7 days I didn't purchase anything on chumba when I checked my account balance and transactions I had 4 more separate charges to my account for $5 each plus several more small charges for $.15 & $.60 cents also from chumba that I knew for an absolute fact I never made or authorized. And this happened several more times before and after I proved to myself chumba had been illegally making charges to my bank account that I never made or authorized. And when I asked chumba about these unauthorized charges they were charging to my bank account they deactivated my chumba account instantly and said that every single charge they made to my bank account had been fully and legally made authorized by me. And they never explained to me what all of the hundreds of charges for $.15 & $.60 cents they charged to my bank account without my permission or my authorization were for either. And til this very day my chumba account is still deactivated.

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4 comments
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S
May 10, 2022 7:36 am

Same here !

D
Apr 19, 2022 12:42 pm

They’ve charged me over 70k in unauthorized charges I told my bank to quit allowing any purchases or charges from them and it still keeps happening I’ve closed my accounts and everything now! They refuse to help. I’m beyond lost at what to do.

D
Apr 19, 2022 12:41 pm

They’ve charged me over 70k in unauthorized charges I told my bank to quit allowing any purchases or charges from them and it still keeps happening I’ve closed my accounts and everything now! They refuse to help. I’m beyond lost at what to do.

K
Mar 11, 2022 10:04 am

Omg wish I would have known thus because this keeps happening to me, I too thought I was being crazy but unfortunately I've been charged multiple times for 200$ leaving me to be charged with overdraft fees and I know for a fact I didn't make the charges they keep attempting to charge me for as well.

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164 complaints
2 resolved 162 unresolved

Chumba Casino / VGW Holdings contacts

(added by reviewer)
548 Market St. № 73140, California United States
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