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Chumba casino asked for my information, and I complied. A few days went by with no feed back from chumba casino. So I began emailing them with no response. I made all my deposits threw paypal. So I went to paypal and asked for a back pay or stop pay to chumba casino's. I did this with every deposit I made. I instantly got a email from chumba. They finely closed my account after 5 or six stop pays. You have to do them on at a time from your paypal activity screen. After 1 day they emailed me telling me I had to close my paypal disputes so they could re open my account to pay me out. I called paypal's 800 # and a paypal representative adviced me not to close the dispute because once closed I could not re open them. I have foreword chumba's email asking me to do this. Under paypal's terms chumba casino's has acted unethical. I will post more as it unfolds.
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what was the outcome? I am also in a similar situation. Chumba also told me to close the disputes with paypal...except I show NO DISPUTES anywhere. I didnt request a refund either. Nor were any of my cards, banks or paypal credited with said amount. so i am super curious how your situation ended or is still going?!
Your best best is to contact Askgamblers.com. They helped me get my money from coolcats...
chumba not paying out. again they wont give me cashout pin. they say that cant pay me with previous cashout system . so whats the new cashout system .
I've waited 8 months still no verification..I sent all info they asked for multiple times still no word ..on bonuses the game would malfunction and kick me out ..
That sounds like a stressful situation. It's good that you spoke with PayPal before making any decisions. Keep copies of all your emails, transaction records, and screenshots. If you believe you weren't treated fairly, you could also look into the Cashy Justice Fund—they review cases with supporting evidence and may be able to help if your case qualifies.