ChicStar Fashion Enthusiasts Reviews and Complaints

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Lakia Valentine of Omaha, US

Jan 17, 2024 2:48 pm UTC

Verified customer

ChicStar I am complaining about receiving poorly manufactured ill fit shoes

I purchased 3 pair of the sparkling boots for my daughters for Christmas. I sent email with complaint. Shoes not true size and poorly manufactured. The toes don’t close completely, rhinestones were missing and some falling off, one pair had very short heel. They told me to send pictures of the shoes. I did.They are now not responding to my emails. I want my money back.

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How responsive is ChicStar's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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ChicStar has received 1 complaints on ComplaintsBoard. The first reported case, I am complaining about receiving poorly manufactured ill fit shoes, was published on Jan 17, 2024, and the most recent complaint, I am complaining about receiving poorly manufactured ill fit shoes, was posted on Jan 17, 2024.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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ChicStar earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds ChicStar to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, ChicStar is known for their high standards and safety. If you're thinking about dealing with ChicStar, it's wise to check how they handle complaints.

The age of ChicStar's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

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