Lunss’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are dissatisfied with their custom dresses and services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Disappointing Experience with Lunss: Poor Customer Service and Mistakes in Order
I gotta say, I was pretty disappointed with my experience with Lunss. I ordered a dress for a special occasion and it arrived completely different from what I had requested. I tried to contact their customer service team multiple times, but never received a response. It's frustrating when a company doesn't take responsibility for their mistakes and ignores their customers.
I've seen other reviews online that call Lunss a scam, and I can see why. It's not just about the mistake with my order, it's about the lack of communication and accountability. If you're going to run a business, you need to be willing to own up to your mistakes and make things right for your customers.
I wouldn't recommend Lunss to anyone, and I certainly won't be ordering from them again. It's a shame, because I had high hopes for their products based on the photos on their website. But when it comes down to it, customer service is just as important as the quality of the product. And Lunss failed on both counts.
Is Lunss Legit?
Lunss earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Lunss.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Lunss.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Lunss have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Lunss.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Lunss protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Lunss has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of Lunss complaint handling
-
Lunss Contacts
-
Lunss phone numbers+1 (541) 241-7763+1 (541) 241-7763Click up if you have successfully reached Lunss by calling +1 (541) 241-7763 phone number 0 0 users reported that they have successfully reached Lunss by calling +1 (541) 241-7763 phone number Click down if you have unsuccessfully reached Lunss by calling +1 (541) 241-7763 phone number 0 0 users reported that they have UNsuccessfully reached Lunss by calling +1 (541) 241-7763 phone number
-
Lunss emailscs@lunss.com99%Confidence score: 99%
-
Lunss social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 09, 2025





Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!