Latest Reviews and Complaints
Disappointing Experience with Lunss: Poor Customer Service and Mistakes in Order
I gotta say, I was pretty disappointed with my experience with Lunss. I ordered a dress for a special occasion and it arrived completely different from what I had requested. I tried to contact their customer service team multiple times, but never received a response. It's frustrating when a company doesn't take responsibility for their mistakes and ignores their customers.
I've seen other reviews online that call Lunss a scam, and I can see why. It's not just about the mistake with my order, it's about the lack of communication and accountability. If you're going to run a business, you need to be willing to own up to your mistakes and make things right for your customers.
I wouldn't recommend Lunss to anyone, and I certainly won't be ordering from them again. It's a shame, because I had high hopes for their products based on the photos on their website. But when it comes down to it, customer service is just as important as the quality of the product. And Lunss failed on both counts.
Lunss Reviews and Complaints
Lunss’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are dissatisfied with their custom dresses and services.
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Overview of Lunss complaint handling
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Lunss Contacts
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Lunss phone numbersClick up if you have successfully reached Lunss by calling +1 (541) 241-7763 phone number 0 0 users reported that they have successfully reached Lunss by calling +1 (541) 241-7763 phone number Click down if you have unsuccessfully reached Lunss by calling +1 (541) 241-7763 phone number 0 0 users reported that they have UNsuccessfully reached Lunss by calling +1 (541) 241-7763 phone number
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Lunss emailscs@lunss.com99%Confidence score: 99%
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Lunss social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 22, 2025
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