Chewy.commy delivery of order #[protected]-1 tracking #[protected]

G Nov 20, 2018
This review was posted by
a verified customer
Verified customer
Review updated:

Hello. This is the first time this has happened, but my regular delivery had a torn package of Whisker Lickin Ckn Cheese Treats, item number 100708, UPC [protected]. The package looked as if it had been either cut or "popped" maybe due to the heavy litter tub landing on it. There were little treats all over the carton and the treats were hard. Please issue a refund for this package as I will not be using it. Thank you. Gail VANDEBUNTE.

Responses

  • Do
    Doris Black Mar 07, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Contact your shipper. Chewy isn't responsible for the shape or the box once it leaves their docks. The shipping company is responsible for getting you the package safely and in good shape.

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