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2.0 377 Reviews

Chevron Complaints Summary

89 Resolved
288 Unresolved
Our verdict: When using services from Chevron with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Chevron reviews & complaints 377

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2:37 pm EDT

Chevron bad practices

A little over a month ago, I lost my drivers license. The next day I retraced my steps. I stopped at the chevron @ 699 ygnacio valley rd, walnut creek, ca · [protected] and asked them if they had it. They checked and said no. This last friday 8/26/16, one of the clerks asked me if I lost my license she recognized me. (Mind you I have been in that store several times after I had lost it) she told me I left it at the counter and she put my id in the safe and to come back when the manager was there. So later that day I went back to pick up my id. I was informed by the manager john, that my id is not in the safe and had been cut up and destroyed. He stated it was company policy. , this is absolutely ridiculous! Why wouldn't you just mail back?! It costs almost $40. 00 to get a new one. I do not have this kind of money and I think chevron should be responsible for paying for it! I expect a reply back along with compensation.

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10:26 am EST
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Chevron 419 fraud

I am a resident of the UK (senior citizen aged 67) and have fallen prey to the 419 fraud in Nigeria. I was sent two e mails from a Rita David, Texaco Chevron, stating I am one of five winners and to send a fee of $240 (equivalent to English Sterling £180) to receive $852, 000which I foolishly sent off. The receivers details are Dickson Ogbemudia (also known as Mark David, so he said) and Kenny Lawrence. A total sum of £18, 000 was sent via Money Gram to these 2 persons with promises that I will receive $1, 000, 000 together with my £18, 000. Each time they harassed and forced me to send thousands at a time, also saying it was the last payment and it will be transferred into my bank account. I got fed up and reported the matter to the UK Anti-Fraud and also the Nigeria Embassy in UK. I forwarded all the Money Gram receipts to the Nigeria Embassy who in turn have forwarded it on to their NFCC (Nigeria Financial Crime Commission. I am yet to hear from them. His telephone number is +[protected]. I received 100's of text messages and telephone calls from him and they are still on my mobile as proof. I wonder if you can assist me in tracing these people and have them return my £18000 together with interest.
My name is Joan Gallyot, 5 Whitchurch Close, Luton, Bedfordshire, LU2 9RH UK . Mobile telephone [protected] and [protected]. Home [protected]. Many thanks.

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9:22 pm EST

Chevron contaminated gas

On Saturday February 21 we bought gas at 11 am at pump #1. We filled up with regular unleaded gas. We left the station and by the time we got to Magnolia our car was starting to shut down. We turned onto Magnolia and the car died. We have contacted Chevron, the dept of Agriculture, and our insurance agency. The dealership said we had contaminated gas and we need about $2100 worth of work. The store manager has been extremely slow to respond. We have a rental car and are still waiting for them to own up to their mistake. I was driving by on the 24th and saw them emptying gas from the pump i got gas from. I stopped and asked if they were getting rid of the bad gas and the manager said yes. we are still trying to get them to own up and pay for our car but we havent gotten much cooperation yet.

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9:26 am EDT
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Chevron accomm room, car parking, etc

Room is old, not like in photos, loads of cracked tiles, smelly room, tv didn't work, can't get parking at all in designated area, first night and wish we didn't have to stay, as my boy said the pool are is nice wish we could sleep up there! Perhaps Agoda should go to the rooms and look at before selling them to us. Just drove around and around for an hour and still could not find parking. Would not stay here again.
Please contact me, not happy!

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8:21 am EDT

Chevron they were closed because of game – total scam

Chevron is the horrible company. We contacted them and wanted to lease trailer and the agent told me to come tomorrow. We arrived at the next day in the morning, but there was note, where the staff informed all customers that they were closed because of some sport event. We were in shock, and we tried to call them immediately, but no one replied. Company is total scam, so better avoid them or post comments about your experience.

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Robert Barrera
Carlsbad, US
Oct 11, 2015 9:22 pm EDT

I went to the store to buy a cigar and a little punk in the store who worked at the cash register said he didnt know how to complete a transaction with my card and the change I had and he acted like a little punk thinking he owned the store he told me to get my shhit and leave.

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AllyBenz
1915 Needle Palm Dr., US
May 26, 2011 8:10 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I put $20.00 in my gas tank, got home, checked my account, they are holding $126.00 until that $20.00 clears. DON'T GO TO CHEVRON!

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Angry with gas
, US
Nov 05, 2010 8:19 pm EDT

The Chevron on Jackrabbit Trail right off the 10 fwy in Buckeye, AZ. is rigged. Yesterday 11/4/10 I filled up my car. When I took the pump out of the tank the gallons kept counting, and it charged me 6 more cents. Obviously this machine is rigged and collecting extra money.

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John in Ridgefield
Ridgefield, US
Aug 31, 2009 2:58 pm EDT

I have been using Chevron oil products for years. I do my own servicing of family cars. I have the various spouts and such to fill transmission and other hard to reach fill points. Now you guys have changed the plastic bottles so the cap is of another size. Whats a guy to do, replace years of finding good spouts with new ones? It wasn, t broke why did you fix it?!?!

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kim
, US
Mar 25, 2009 8:33 pm EDT

This is a store on I-16, about halfway between Macon & Savannah. I witnessed the man behind the counter actually yell at a woman & her young son because she had used the bathroom, without making a purchase. There were several customers in the store that also heard this. I'll never stop there again!

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Monige
, US
Sep 22, 2011 8:54 pm EDT

Hi I was at Chevron today. There was a lady whose is working with cashier. Later on i found that she is the owner. She was very rude to the customers as well as the cashier. Bad for business and customers.

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mukesh babu meena
, US
Oct 18, 2010 12:14 am EDT
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hello I am Mukesh babu meena. I had got the fruad SmS that i had won the 2000000 USD on my mobile-[protected] from the mobile no.-+[protected].
Please take some action otherwise indin customers has to face these fraud cases.

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AllyBenz
1915 Needle Palm Dr., US
May 26, 2011 8:25 pm EDT
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Now I know! I will ALWAYS take cash out when I get paid to fill my tank. I'm paying $126.00 for convenience!

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giuseppesim
, US
May 26, 2011 8:16 pm EDT

That is crazy! You could have filled the tank halfway for the amount they are holding!
You should always pay inside so they don't put a hold on your card. A good many of them do that now.

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583586
30223, Georgia, US
Nov 09, 2010 5:14 pm EST

yeah idiot...consider taking it to a professional as stated above

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6:01 pm EDT

Chevron horrible services - waited for the transporter for several hours

I had the horrible experience with the company www.chevrontransport.com. My car broke and I called to the customer services. I provided them address and the rep told me to wait 40 minutes. Ok, I waited and waited, and no one arrived. I called them again, and the rep told the same rubbish. So horrible services, and the rep was in hurry and almost hung up on me. I wonder if there are other people, who had the same experience. Let’s share views about this website.

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8:21 pm EST
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Chevron letter

Chevron nigeria
(oil drilling exploitation and exportation project)
Chevron engineering services limited lagos nigeria.
2, chevron drive,
P. m. b. 12825,
Lekki peninsula,
Lagos nigeria.
Tel: (+234) [protected]
Fax: [protected]
Jan., 30th, 2014

Employment terms & agreement
Chevron nigeria (with international oil and gas} hereinafter referred to as "employer the undersigned ………………………
……………………… herein referred to as “employee “in consideration of mutual promises made herein agreed as follows;

Article 1. employment
Employer hereby employs employee and employee hereby accepts employment with employer as an computer operator (2),

Duties & responsibilities:

Include handling annual maintenance for computers, production maintenance online,
Maintaining the production automation system, piping instrumentation designs etc. you should keep the track of the data to take quality measures. you are given a chance to come up with good suggestions that will maintain accuracy in production with regards to quality.

Commencement
The project period will commence immediatly, or as agreed, for a total duration of 48 months after which time said employment shall ceased or be renewed for a further 4 years or as to be mutually agreed.

Remuneration and other benefit
Chevron shall pay to employee the sum of $10, 600.00 {ten-thousand, six hundred dollars only) monthly basic salary, or equivalent depending on employee’s home country and currency preference.

• chevron shall pay employee for the services rendered under this agreement by cheque presented on a monthly basis upon due presentation and receipt of undisputed quality single or family housing shall be provided by chevron or in the alternative the sum of $4, 500.00 dollars per month shall be paid to you as housing allowance.

• the sum of $2, 000.00 dollars shall be paid to you for personal effects shipment and excess baggage allowance.

• chevron shall provide you access to some of the finest social and recreational facilities in nigeria.

• chevron will provide the employee with comprehensive health care for the terms of contract and follow-on care for injuries suffered during the term of contract for employer and family.

• the sum of $3, 800.00 dollars per month shall be paid to you as educational assistance benefit with family status contracts.

• complete meals for you as deemed appropriate.

• a $2, 500.00 dollars flat rate travel / entertainment allowance shall be paid by your employer for each international trip. travel shall be by business / first class. however for the purpose of commencement, the cost of travel ticket shall be paid in addition to travel / entertainment allowance. cost shall be substantiated and shall be the rate charged at the period / time of employees. travel ticket including that of employees’ family only on employees’ early notification to employer and as shall be requested by employee. employee shall also be entitled to maximum security including members of the state security service in housing community.

Other benefits

. quality single or family housing in 100% secured environment (furnished accommodation with full security and closure to your work place)
. personal effects shipment and excess baggage allowances.
. access to some of the finest social and recreational facilities in nigeria.
. free medical care in nigeria for employee and family within contract duration.
. excellent educational assistance benefits with family status contracts.
. complete meals also for employee and family as deemed appropriate.
. life insurance policy.
. maximum and efficient security both in work place and housing community.
Computer resources: laptop computer, 1.6 ghz processor, 256 mb ram, 24xcd-rw, 30gb
Hard drive, floppy drive, integrated network adapter, internal 56k modem, spare
Battery and necessary software. full time internet access is also made available
Phones: the employer will provide each employee with one (1) landline and one (1) mobile telephone.
This shall have a reasonable credit limit application per month.
Local transportation: shall be fully provided for employee and family by employer.
Adequate private office space in a conducive and comfortable work environment shall be
Provided for each employee.

Moving expense.
The employee will be reimbursed by the employer for reasonable moving expense incurred only as a result of relocation or early termination of leases, storage charges: procurement of travel documents, immunization etc. reimbursements shall be paid not more than five (5) working days from submission of report / and receipt as proof of payments.
.

Job proceeding/requirement:
As required by the current nigeria labour union expatriate law, if you do not presently possessing a valid nigeria residence and work permits clearance papers you are expected to personally incur all expenses as shall be related to the processing, procurement and acquisition of their necessary permits clearance papers with the nigeria immigrations attorney (barrister andrew phillips) and shall be duly reimbursed by employer. we shall reimburse you not later than five (5) working days after submission of your expense report and receipts as stated above.

Confirmed employees
Confirmed employees are those employee’s that have successfully acquired and forwarded his/her necessary permits clearance papers to the employers’ management-duly certified by the nigeria immigration attorney/federal ministry of foreign affairs. then they shall be entitled to three month salaries which shall be paid in advance before you embark on your journey to assume duty

Hours of work
Your normal hours of work per week will be as follows:
Monday - friday 8.30am – 3.30pm inclusive of public holidays.
You shall be required to work such additional hours at such times as are reasonably necessary for the performance of your duties and will be entitled to receive any additional remuneration for work performed outside your normal hours.

Job title
The job title does not define or limit the work which you are employed to do and you may be required to do any work within your capacity which your employer from time to time requires including transfer between departments and work for your employers subsidiary, holding and other associated companies.

Period of employment
Your employment is to continue until terminated by notice or under your employer’s disciplinary procedures.

Termination
After the (3) months of employment either party may terminate the contract of employment with an official notice of one month. this period shall be for all-purpose referred to as probation period. a non performance during your probation period may lead to termination of contract then either party may determine the contract of employment by giving one-month notice in writing to the other or one-month salary in lieu of the notice in the alternative.

Mobilization
The three months salary shall be paid in advance before you embark on your journey to assume duty. this is to enable you settle all domestic needs before travel. all payment of salary after assumption of duty in nigeria can only be 75% paid into your foreign / offshore bank account to be provided by you with the remaining 25% paid locally in nigeria. this is in line with the nigeria expatriate financial statutory laws. expatriate shall also be liable to pay 10% of salary as withholding tax to the relevant authority in nigeria.

Job location
Job location will be at the chevron lekki peninsula lagos, nigeria
The contract shall be a full-time contract; this is with effect from 10th febuary 2014 when the employee / expatriate assumes duty in nigeria.

Signed and delivered for and on behalf of
Chevron nigeria

………………………………………………
Dr. hamid hassan
Expatriate human resources manager

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5:17 pm EST
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Chevron late cahrges

We have had Chevron Cards for over 10 years. We pay our balance in full every time. I was out of the Country when a bill came in. On my return I called the customer service and was told I could pay on line, which she helped me to set up and I immediately paid the balance. This was a Saturday. The bill was due on the Monday. I was charged a late fee, PLUS a late fee on the balance not due till the next pay period PLUS interest. I called to question the charge and was told I must read the fine print in the agreement. I wrote the Company and was told the charge is legitimate. This amounts to extortion and the Goverment allows this thievery to take place unchecked. I have decided to cut up the cards and return them to the Company!

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2:16 am EDT
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Chevron verify the offer letter and contract agreement

gokulraj from dubai . home country is india. HVAC maintenance supervisor, age 45 years
I have received an offer letter and contract agreement chevron nigeria limited to sign and send them back.
I have enclosed it in the attachment. Please help me to verify .
Chevron Nigeria
(Oil Drilling Exploitation and Exportation Project)
Chevron Engineering Services Limited Lagos Nigeria.
2, Chevron Drive,
P.M.B. 12825,
Lekki Peninsula,
Lagos Nigeria.
Tel: (+234) [protected]
Fax: [protected]
Oct., 3rd, 2012

Attention: S.GOKULRAJ,

EMPLOYMENT TERMS & AGREEMENT
Chevron Nigeria (with International Oil and Gas} hereinafter referred to as "Employer the undersigned ………………………
……………………… herein referred to as “Employee “in consideration of mutual promises made herein agreed as follows;

ARTICLE 1. EMPLOYMENT
Employer hereby employs Employee and Employee hereby accepts employment with Employer as an Electronics/Electrical Technician (2),

DUTIES & RESPONSIBILITIES:

Include handling Annual maintenance for chiller plant, Production maintenance,
Maintaining the Production Automation System, Piping Instrumentation Designs etc. You should keep the track of the data to take quality measures. You are responsible to come up with good suggestions that will maintain accuracy in production with regards to Quality.

COMMENCEMENT
The project period will commence from the 25TH October, 2012, or as agreed, for a total duration of 48 months after which time said employment shall ceased or be renewed for a further 4 years or as to be mutually agreed.

REMUNERATION AND OTHER BENEFIT
Chevron shall pay to EMPLOYEE the sum of ₤25, 600.00 {Twenty-Five Thousand, Six Hundred Pounds only) monthly basic salary, or equivalent depending on EMPLOYEE’S home country and currency preference.

• CHEVRON shall pay EMPLOYEE for the services rendered under this agreement by cheque presented on a monthly basis upon due presentation and receipt of undisputed Quality single or family housing shall be provided by CHEVRON or in the alternative the sum of ₤2, 500.00 pounds per month shall be paid to you as Housing Allowance.

• The sum of ₤2, 000.00 pounds shall be paid to you for personal effects shipment and excess baggage allowance.

• CHEVRON shall provide you access to some of the finest social and recreational facilities in Nigeria.

• CHEVRON will provide the employee with comprehensive health care for the terms of contract and follow-on care for injuries suffered during the term of contract for employer and family.

• The sum of ₤2, 800.00 pounds per month shall be paid to you as Educational Assistance Benefit with family status contracts.

• Complete meals for you as deemed appropriate.

• A ₤2, 500.00 pounds flat rate travel / entertainment allowance shall be paid by your employer for each international trip. Travel shall be by business / first class. However for the purpose of commencement, the cost of travel ticket shall be paid in addition to travel / entertainment allowance. Cost shall be substantiated and shall be the rate charged at the period / time of employees. Travel ticket including that of employees’ family only on employees’ early notification to employer and as shall be requested by employee. Employee shall also be entitled to maximum security including members of the state security service in housing community.

OTHER BENEFITS

. Quality single or family housing in 100% secured environment (furnished accommodation with full security and closure to your work place)
. Personal effects shipment and excess baggage allowances.
. Access to some of the finest social and recreational facilities in Nigeria.
. Free medical care in Nigeria for employee and family within contract duration.
. Excellent educational assistance benefits with family status contracts.
. Complete meals also for employee and family as deemed appropriate.
. Life insurance Policy.
. Maximum and efficient security both in work place and housing Community.
Computer resources: Laptop Computer, 1.6 GHz Processor, 256 MB RAM, 24XCD-RW, 30GB
Hard Drive, Floppy Drive, Integrated Network Adapter, Internal 56K Modem, Spare
Battery and Necessary Software. Full time Internet access is also made available
Phones: the employer will provide each employee with one (1) landline and one (1) mobile telephone.
This shall have a reasonable credit limit application per month.
Local transportation: Shall be fully provided for employee and family by employer.
Adequate private office space in a conducive and comfortable work environment shall be
Provided for each employee.

MOVING EXPENSE.
The employee will be reimbursed by the employer for reasonable moving expense incurred only as a result of relocation or early termination of leases, storage charges: procurement of travel documents, immunization etc. Reimbursements shall be paid not more than five (5) working days from submission of report / and receipt as proof of payments.
.

JOB PROCEEDING/REQUIREMENT:
As required by the current Nigeria Labour Union Expatriate Law, If YOU do not presently possessing a valid Nigeria Residence and Work Permits Clearance Papers YOU are expected to personally incur all expenses as shall be related to the processing, procurement and acquisition of their necessary permits clearance papers with the Nigeria Immigrations Attorney ( Barrister Andrew Phillips) and shall be duly reimbursed by employer. We shall reimburse you not later than Five (5) working days after submission of your expense report and receipts as stated above.

CONFIRMED EMPLOYEES
Confirmed employees are those employee’s that have successfully acquired and forwarded his/her necessary permits clearance papers to the employers’ management-duly certified by the Nigeria Immigration Attorney/Federal Ministry Of Foreign Affairs. Then they shall be entitled to three month salaries which shall be paid in advance before you embark on your journey to assume duty

HOURS OF WORK
Your normal hours of work per week will be as follows:
Monday - Friday 8.30am – 3.30pm inclusive of public holidays.
You shall be required to work such additional hours at such times as are reasonably necessary for the performance of your duties and will be entitled to receive any additional remuneration for work performed outside your normal hours.

JOB TITLE
The job title does not define or limit the work which you are employed to do and you may be required to do any work within your capacity which your employer from time to time requires including transfer between departments and work for your employers subsidiary, holding and other associated companies.

PERIOD OF EMPLOYMENT
Your employment is to continue until terminated by notice or under your employer’s disciplinary procedures.

TERMINATION
After the (3) months of employment either party may terminate the contract of employment with an official notice of one month. This period shall be for all-purpose referred to as probation period. A non performance during your probation period may lead to termination of contract then either party may determine the contract of employment by giving one-month notice in writing to the other or one-month salary in lieu of the notice in the alternative.

MOBILIZATION
The three months salary shall be paid in advance before you embark on your journey to assume duty. This is to enable you settle all domestic needs before travel. All payment of salary after assumption of duty in Nigeria can only be 75% paid into your foreign / offshore bank account to be provided by you with the remaining 25% paid locally in Nigeria. This is in line with the Nigeria Expatriate Financial Statutory Laws. Expatriate shall also be liable to pay 10% of salary as withholding tax to the relevant authority in Nigeria.

JOB LOCATION
Job location will be at the Chevron Lekki Peninsula Lagos, Nigeria
The contract shall be a full-time contract; this is with effect from 25TH October 2012 when the employee / expatriate assumes duty in Nigeria.

SIGNED AND DELIVERED FOR AND ON BEHALF OF
Chevron Nigeria

………………………………………………
Dr. HAMID HASSAN
Expatriate Human Resources Manager

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ksmb3112
Little Rock, US
Jan 04, 2013 12:10 pm EST

i also get same so u can send me ur details in ksmb3112@yahoo.co.in so i can call u -kulddep sharma, usa

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ahmed98
, PK
Nov 30, 2012 11:02 am EST

Details :
2 Chevron Drive, Lekki Peninsula
Private Mail Bag 1282
Lagos, Nigeria. +[protected]

Recently I received an E-mail from Noble Recruitment on behalf of Chevron Nigeria Limited (CNL), Lagos Nigeria, they acknowledged me that I have been appointed as a Production Engineer in (CNL), the recruiter sent me the CONTRACT OF TERMS AND CONDITION and later an APPOINTMENT LETTER of CNL.

The recruiter informed me that my date of joining is December 15th, 2012 and the contract is valid for 2 years.

Later, a Barrister Luck Okoro from OKO IMMIGRATION LAW FIRM ( Address: Immigration plaza, plot 102, Awolowo way, Ikoyi Lagos Nigeria ) e-mailed me and asked me for three things :
1) Proof of vaccination against yellow fever.
2) A scanned copy of my passport.
3) Letter of acceptance of job offer.

Is CNL head of Humain resources name "ELLIOT IBIE"?
I am suspicious about this offer, please clarify whether I have really been appointed, before I move further.

Early response will be highly appreciated.

Thanks and Regards

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gokulrajsarangapani
, IN
Oct 12, 2012 8:54 am EDT
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gokulraj from dubai . home country is india. HVAC maintenance supervisor, age 45 years
I have received an offer letter and contract agreement chevron nigeria limited to sign and send them back.
I have enclosed it in the attachment. Please help me to verify .
Chevron Nigeria
(Oil Drilling Exploitation and Exportation Project)
Chevron Engineering Services Limited Lagos Nigeria.

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2:09 pm EDT
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Chevron harrasment and race discrimination

About a year back, I started going to this gas station almost every day, mostly for my cigarettes. After a few months One of the Cashier's begun hitting on me, which I didn't think anything of, But about a week later the same man asked me to go on a date with him, I refused and left. The next day I returned and wanted to purchase more cigarettes, And much to my dismay the price was raised a whole two dollars more then what the average cost of them are anywhere else. I come back a few days later since its so close to my home I can walk there, Once again one of the cashiers ask me on a date and I refuse again. It got to the point where if I want to pay the regular price for them I have to go in early in the morning when they aren't there, like I have to avoid the store just because I feel like I'm being harrased. Well Today I went back to the gas station, I was in line waiting to check out and leave, there was an African-American man behind me in line asked the cashier "Hey, what are you upto Indian/Chinese guy?" (keep in mind this gas station is all Arabian/muslim owned) The cashier looks the man dead in the face and flips him off and said "f*** you guy, Im not Chinese."

This place continues to disappoint me and treat its costumers in a horrible manner.
Please do something about this, thank you for your time.

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Connie
Camp Verde, US
Mar 15, 2009 6:44 pm EDT

March 14, 2009
After selecting the grade of fuel, the $ amount started adding up before I even put the gas in my car, when I stopped putting the gas in my car, the meter kept on registering the $ amount, finally it stopped when I requested a receipt.
The Pump # 6
Station # [protected]
Thank you.
Sincerely,
Connie

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7:15 am EDT
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Chevron payment posting

Over the past 15 months I have paid my Texaco Chevron bill on line, on the same day it was received, this past month the bill was over $500 and payment was sent and received yet do the the rules of the Bank who handles the Credit card, I must wait 10 days before my account will be posted. I am employed by a large Insurance firm, and travel is my business. I travel exclusively in Texas and I use the card a lot in the summer months. I called credit card handlers and explained the situation and was told that there are no exceptions, and if I sent a check by mail that they would put a hold on my card account for 20 days instead of the 10 days for online payment. This means that the card is useless for 1/3 or 2/3 of each month if the limit is reached. What kind of company would put such a restriction on a loyal customer. I fully realize that my account means nothing in the overall scope of business for Texaco Chevron, but it is not a customer friendly business when a customer is denied the use of their card for this length of time..

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Nancy Dunn
Humble, US
Jul 12, 2012 2:18 pm EDT

This billing group has gotten out of control. I now have $164.36 [$41.36 a month] in late Fee and FC...for no reason. I have called more times than I want or need too and every time they say they'll do something ...nothing changes. I am 74 and can't afford there card much less there billing practices...I know that others have had the same thing happen. We've been fighting CenturyLink as they continue to take us off lne among all the other...no emails coming in and out without our knowledge...How in the world can we continue to fight big business. My payment even to UPS on line did not go thru...can some legal enity get to this ChevronTexaco and stop this ! I really don't want to have a stroke and yet this is frustration...somebody out there help the customers that have this card...
They even tried to send me two more cards? Why, when they can't bill and listen to there customers.

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9:51 pm EDT

Chevron very, very rude employees

I live and go to our local Chevron quite often..today I went in at 1:40 in the afternoon for 1 item and was told it would be about 10 minutes to ring me up because they were doing a shift change…I have been inconvenienced by this before and I, and many others were not happy…you’d think a large corporation like Chevron would have a system in place that would not effect their customers! Then, I was walking in Chevron and trying to buy a pack of cigarettes and handed him an I’d card and he said he couldn’t sell me my cigarettes cause it had no expiration date and state ID’s don’t have expiration dates.

I told him he was being rude and he threw my money at me and told me to get the f*** out of his store nore wouldn’t sell me gas before walking out, what he had gave me by speaking on the phone after getting corporate number extremely rude and was unkind to his customer’s, and was giving me wrong numbers when calling trying to get Chevron’s corporate number by giving me a run around numbers.

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Francisca Sandoval
, US
Jan 18, 2021 9:34 pm EST

Around 4:10 Pm of January 18, 2021, I went inside the Chevron gas station located at 9015 Walnut Grove Rd, Galt, CA to use the restroom. Since I usually use that road to go to Sacramento, I stopped there because an emergency need happened. It was a long drive already since a was coming on my way back home, and I found out that restrooms were not in service because of safety from COVID-19. I told the teller a probable 30 to 40 years old guy that I was really in need to use the restroom since I was driving already for more than an hour, and still, I had a long way to go. He said to read the sign on the front door. I said I understand, but It was an emergency need. Since I insisted he turned into an angry person, and with a loud voice he said; go away. I said to him that the law imposed because of COVID-19 doesn't say that we cannot use the public restrooms inside the public Gas Stations on the road for safety. He didn't like what I said, and he continued screaming "GO AWAY". It was another person there who witnessed the situation, and he said there is another gas station across the street. I went there, and of course, it had public restrooms open to have access to use them. If the new regulation by State were too closed all public restrooms, then they will be closed. I came back to Chevron gas station saying to the guy that I was going to report this situation. He showing not consideration plus together with his co-worker both of them ask me to go away again, saying do whatever you want. It seems to me that they were very confident that even if I complain, I was not going to be listened by this corporation. With all my frustrations I continued to live the place saying to them that their reactions were very inhuman.
I would like to receive a copy of the new stipulate regulation by the State of California where it says that PUBLIC RESTROOMS AT GAS STATION ON THE RURAL ROADS NEED TO BE CLOSED FOR SAFETY BECAUSE OF COVID-19

Thank you very much for your attention and consideration.

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Andy5000
Elk Grove, California, US
Mar 13, 2022 4:14 am EDT

Thats Thornton not Galt. Incredibly offensive mix up, thats like confusing Santa Cruz with Oakland.

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Chevron credit card

I received a call this morning from an automated system regarding my Chevron card. The system explained that there were some questionable purchases made and this system was intended to provide me more information about those purchases, which I assumed as so that I could tell the system that the purchases were either authorized or not. I had to enter my billing zip code to authorize my used of the system. The system eventually provided the following transaction information:
“There was a purchase made in the amount of $37 on or about Sunday, was this purchase authorized?”
Since I was not sure about a $37 purchase – I pressed the option to get more information about the purchase. The system provided me the following additional information:
“There was a purchase made in the amount of $37 on or about Sunday, was this purchase authorized?”
Because this would not really qualify as “additional information” I managed to get connected to a live human, thinking we could clear this up quickly, IF they would only provide the location of the purchase. I was so very wrong.
I spoke first with Dennis. I really doubt this was his real name given the marked Indian accent, but I managed to make out what he was saying and provide the last four of my SSN and date of birth. Thinking we had this problem solved now, Dennis then proceeded to inform me he would be asking me a series of questions based on my credit file. I was confused.
I asked Dennis why we needed to go through the additional steps when I had provided billing zip code, SSN and date of birth. He informed me that because my billing address did not show on my credit file, this was required. I asked for further clarification since I went to their web site and updated the account with our new address, after moving 6 weeks ago.
Dennis proceeded with the questions, all the time I am wondering how we got so far from the original issue of the $37 transaction. I answered the first question, and asked to be transferred to a supervisor when I could not really understand the second question. The supervisor, also with an English name, spoke a little better English, but could not really explain why the additional authentication steps were necessary, other than it was a random process.
She asked the next question which was a tough one. I had to name a lender that I opened an account with in 2010 – I recognized the account as my auto loan. The loan is with Alphera Financial Services. In the list of possible lenders, from which I had to choose, one option was “Financial Services.” Since this was 66% correct I had the option of that or None of the Above. I mistakenly went with the 66%
When the scoring was complete the supervisor told me I failed the questions, and my account would be disabled for 30 days. I could take no action on the account for the next 30 days. When she asked me the normal “Is there anything else I can assist you with today” question I had to end the call.
Calling another number I found on the Chevron site lead me to Marco. Marco informed me there was really nothing I could do at this point. Even if I wanted to close my account, I would need to call back in 30 days and answer another round of questions.

So, the next time an automated system asked you if a $37 transaction was authorized, think twice about asking for more details

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Chevron accusing of stealing

I was a patron at the Chevron in Kelonwa (Harvey and Pandosy) this afternoon. I had just gone in to get an apple juice, and while I was in there, the employee by the name of Shauna, accused me of stealing Gravol. This got me really upset. This is completely inexcusable. Is Gravol an exclusive product only sold at Chevron? Why did she question me? Was it because I looked like a delinquent teen and was wearing a hoodie? Because I don't. Would it make a difference if I looked different? Her behavior as a Customer Service Personnel is unacceptable and I will be seeking compensation.

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Chevron ripoff fees

Our company just opened a gas card to save on gas, and the billing agreement gives 14 days to pay (rather than the typcial 30) and then they charge you a $39 late fee plus other penalties. I called to complain and was told this is the agreement and that there is nothing they can do. Needless to say, we cancelled the cards immediately. I Googled the company and found a ton of similar complaints. They probably make more money on fees than selling gas. This is intended to be a ripoff, and this credit card program is unscrupulous.

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Chevron about fake

Hi friends,, I am starting from this statement
plese save ur time,
save ur carrier,
save ur money...

Chevron it solution is completely a fake one... fake in the sense they will losss ur time. company is existing but they have not intrest to join candidates. they are always looking for how to remove candidtaes,,,,, they will initially show u strict rules. but that rule have no destiny.4 hrs are there. they are ony permanent employer... they have no knowledge in java
They have a mood to remove candidates any way. initially they will tell to bring ur certificate, if ur having at least 1 back log then they will eliminate u. also they will send mails without informing u. if u will nt give respoind to mail or u responded late then also u will remove... inititialy they will show u very strict rule more than infosys. to remove candidates in any way. they are wasting candidates time, they are playingh with carriers... they havent any project. leave about project. if u ask what is the defination of project then any one of them cant tell...

Comedy points of chevron it solution to be noted:
1. four hrs are there. any one of them dont know english and hindi... if they dont know english then how can they deal mnc.*just think*
2. they have no money to purchase a pencil battery for a watch, the watch is not working
3. also they are not updating theig calender
4. also they have no money to take their lunch, one hr will purchase rice and another hr will bring curry from home.. then they will eat that meal by sharing each other
5. one lady hr is der named madhumala. she dont know how to talk with candidate. just she will give u smile by nodding her head down.
6. one hr is der just he will watch movies during their office time.
7. the main role ofhr is to comment candidates and also tothe lady hr. also they are using slangs iun telugu in front of all
8. they dont know java, none of them done b. tech. or any professional course
9. two types of employers are there. permanent and temporary employer... permanent are 4 hrs and temporary employers are freshers.. their duration in that company is only 2 days... so guys more word are there to tell about chevron but I think this much is enough 4 freshers...
so plz plz plz my 1 request to all,, plz dont waste ur time,,,,,,,, all the best... gud luck4 ur upcoming bright s/w futare. try 4 others

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Sagar mohanty
, IN
Sep 03, 2012 1:36 am EDT

Really true..i also got an offer from dat compny.but they didint gave the exact joining date, they continued to extend the joining date/its more thn 1year, till i dint got any offer.but be this compny i was having an offer in MAHINDRA SATYAM.so i joined this compny.n m in a gud position now.

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Chevron horriable conditions at this store.

My name is Kristina Emory and feel that I have been gravely wronged while employed by Tetco as an Asst. Manager by my former Manager and Dist. Manager.
To be as complete as possible I must begin at the beginning of this current issue. There is so much to list and so much I'm probably going to leave out that I will not even try, but this story in a whole sheds light on an ongoing problem at this store.
About 7 months ago a lady named Lisa Hampshire was hired on and told to all the employees by Sue Sandel, the manager at the time, that she was just going to be a part time employee. Then Lisa was learning paperwork, we all wondered why, me especially because I had been told when I was hired that I was going to eventually train for just that to prep for my own promotion to Asst. Manager, and Sue told us it was only because Lisa had background in bookkeeping. As disappointed as I was at feeling I was being cut out of my promotion, I accepted Sue's answer.
Then it comes to every one's attention that Sue was being promoted to district manager and Lisa was our new boss; this within weeks of it happening when Sue had known of her advancement and had more than enough time to prepare everyone for the transition . All this was done behind every single employees back and though I did receive my promotion to Asst. Manager, since Sue has left the store Lisa has driven it downhill because of her lack of managerial skills. Lisa has failed horribly as a Manager and I was made to cover for her repeatedly, on too many accounts to list, because I felt that if I didn't I could be fired.
Lisa doesn't have things ordered so there was always something out of stock at the store and that led to many complaints told to me personally by the locals of our town. She has offended our customers without feeling the least bit sorry for it and has made comments to the employees that their husbands are lower life forms; one in particular, who's husband is Hispanic, Lisa has called a 'wetback' right to the employee's face. She talks about her own husbands lower anatomy, and that is the least of her inappropriate conversations in front of customers and though sometimes she does get others involved, it is Lisa who begins the talk.
Vendors are in the back with her for long periods with the doors closed and locked. I have seen Lisa flirt to the extreme with these same men even though she is married. What goes on, I cannot say, but the implication is clear.
Concerning a long time employee, an older lady that has worked there 11 years. Lisa didn't like her, thought she was slow and lazy and while I sometimes agreed I felt this employee had seniority. Not that long after Lisa took over, this lady was put on forced medical leave. After months gone she was ready to come back Lisa proceeded to call this women's doctor and try to get him to not sign off on her release. I do not know all the details after that, but soon after the employee was allowed to return to work.
Lisa then slandered my name by telling an employee that I was a crack head because I happen to be skinny and do not have much money to go out and do things. When I confronted Lisa about this she said she told that employee this to see how loyal she was to Lisa. This same employee has spent a lot of time with Lisa and before this, if asked, Lisa would have called her a friend.
Lastly, though this was never really addressed in store, Lisa would make me float money through till the next day or to make the deposits right. Once she had me pay a customer for an outside job straight out of my register. That money wasn't paid back for days and would not have been for days longer if not for the meeting that took place soon after.
This meeting to address most of the above and more with the district manager, Sue. We were told we were going to give Lisa a second chance and though Lisa promised to hold true to her position she did not take it seriously.
Soon after this meeting, an altercation came about with a couple that me and my husband have issues with; personal issues that had bled over into my workplace. I asked Sue and Lisa both to ban these people from the store due to previous problems there. No one did anything, in fact, they both told me that there was nothing they could do! Everyone knew a fight was bound to happen, but Lisa thought it was comical.
Things came to a head one night after I had clocked out. They were parked at a pump and were about to leave when I came out of the store with trash, then the wife of this couple called me a ### from the window of her truck. Tired of the constant irritation, and off the clock besides, I called her one back. Her husband got out of their truck at that time. So did my husband, who was there to pick me up. The 2 men went at it, her husband egging it on. A short conflict ensued and after all was said and done I called Lisa, told her what happened and she reassured me that my job was not at stake and that I just needed to go home and be with my family.
For 2 days I try to receive a firm answer from Lisa, but got the run around instead of a straight answer. I go in on my scheduled day back, in uniform and ready to work, when Sue -who is now never in the store unless she has to be- takes me to the back and fires me. She then tells me she would of "beat that lady's ### if it had been me", but still fires me and does not take into account why the altercation was pending in the first place. I did not fight back in the altercation in the first place, not after things got really heated, because I was thinking that would save my job. The couple, who threw the first punches in fact, is still allowed in the store. I was lied to, coaxed into an inappropriate action by these people and they get to come back, but the assistant manager, who has been practically running the store, they fire? It is unjust and that's just that.
I am stressing to you how bad working conditions have become at Tetco 1110 in Centerville, Texas. Every single problem with that store and the problems inside could of been avoided if Sue would of let Lisa go like her whole crew wanted. Sue became an absentee leader and allowed her former store to be lowered by someone who was just not qualified for the job.

Resolution

I want those responsible to be held accountable at last. I do not want my job back if Sue and Lisa are still employed by Tetco, but I would want it back if I could. I loved my job before Lisa took over, but cannot return to that environment. In addition, I want compensation for my embarrassment and loss of wages. I have gotten on unemployment, but I get roughly half of what my checks were when I was working.

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Chevron non-payment of scholarship

Dear Sir/Ma
My name is Paul Bitrus Tah, a medical student of Usmanu Dan fodiyo university Sokoto. I am a beneficiary of your scholarship scheme(awarded in 2007) and presently in my final year. My complain is that last year i did not recieve my anual sum of 75000 naira, though my colleges did, i went to the bank several times, and i also tried contacting you through the phone number on my award letter but it didn't go through; i also sent letters to you through nipost but got no reply.
I will be very grateful if you looked into it, as the scholarship has been of tremendous help to me.
Thank you in anticipation.
YOURS FAITHFULLY,
PAUL BITRUS.

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Chevron requried the winning details of this message

To

Chevron petrol development company england
Jurisdiction: united kingdom
Government accredited licensed!
Is registered under the data protection act (registration chev-012011)

From

Santhosh d b
India country

Subject : “ requried verfication it is true or not”

Respected sir

I am santhosh db from karnataka state I received the sms message for my mobile no [protected] the message came to my e-mail id of :- mr. [protected]@yahoo.in which is attachéd below...

Below attached message came to e-mail id : mr. [protected]@yahoo.in

Chevron petrol development company england
Jurisdiction: united kingdom
Government accredited licensed!
Is registered under the data protection act (registration chev-012011)
Amount won: $2, 000, 000.00 dollar
Website http://cdconline.web.officelive.com
Arrival of special delivery diplomat with your consignment

Dear winner: santhosh d b
Having considered all possible measures to convey your cash prize, we resolve to use a special delivery courier company under diplomatic umbrella. we have made all necessary arrangement to convey your winning prize direct to your doorstep. your name, phone number and address has been received. let it be known to you that all taxes has been paid by chevron petrol development company therefore, you will only be required to pay for the clearing charges which is 35, 000inr into the account which will be send to you by the diplomat for the clearing of your consignment from the custom duties in india and any local v. a. t that may arise in india before he proceed to your house. the diplomat will personally present to you all the relevant documents to guide you against any india government queries. you are advice to make the required 35, 000 inr available to the diplomat in india immediately he instructs you to do so, before you receive your prize of (usd$2, 000, 000.00 two million dollars) from the chevron petrol development company to enable him clear your prize from the custom. please you must keep secret of your winning until it arrives your doorstep for security reasons.
The delivery of your prize is currently on the way as it is passing through the british security screening. we realize recently that such procedures have been adopted on your consignment leaving uk for asia. due to the urgency needed in this delivery we are informing you that mr. philip johnson, special chief diplomat will be leaving for india to make delivery of your cash award prize through british airways on july 17 th 2011 at 3:50:00 pm

Departure july 17 th 2011 3:50:00 pm
Arrival july 18th 2011 9:15:00 am

Please ensure that you co-operate with him and follow his instructions and directives to avoid any delay in handing over your cash award prize to you as he has little time to spend in india. please make available to him the clearing charges immediately he call and provide you with the account details of the custom duties for you to deposit the clearance charges of 35, 000 inr for the clearance of your consignment. he will call you immediately he arrives india and will instruct you on how to pay the clearance charges of £420 equivalent to 35, 000 inr available to enable him clear your consignment from the custom and proceed to your address to make 100% safe delivery to you after your payment is been confirmed and receipted by the india customs and you are to keep us updated with your readiness in receiving the special diplomat along with your award demand draft prize.

Upon your agreement to this mail above, please send us email as to know if our diplomat will depart to india or not we await your reply to this mail regards to the above. attached to this e-mail is a scan copy of your winning certificate so that it can enable us proceed further on the rest of the documentation of your winning amount.

Note: it is very important that you kindly send us a scan copy of your id card urgent so that our diplomat can identify you upon his arrival in india and you must acknowledge the content of this mail and inform us if you are willing and ready to pay the 35, 000 inr for the custom clearance charges before we can dispatch our dipolmat to travel to india to delivery to you.
I await your kind and urgent reply to this effect.

Yours sincerely
Mr. bush joseph

This is the message which I have got to my e-mail mobile send me the details and verification that it is ture or not send the e-mail to [protected]@yahoo.in ………………..

Thanking you
Santhosh d b
12-02-2012

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Update by santhoshcoco db
Apr 20, 2013 12:46 pm EDT

send me the further details about the sending message to conform

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Chevron demand of delivery fee

I received an sms claiming that I have won One million Rand in Chevron Worldwide UK Lottery and I should call Ben William on cell number [protected]. He also uses numbers +[protected], [protected], and [protected]. When I called him, he insisted that I must first pay a delivery fee of R1 467.00. When I informed him that he must be a scam operator, He advised me to contact his head office on number +[protected]. But I have not yet called this number because I believe it is a scam. Will you please track down this man who calls himself Ben William as his number is contactable?

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Stupid people you are
no where, US
Jan 23, 2012 10:13 pm EST

YOU DUMBA*S, DO YOU REALLY THINK YOU WON A CONTEST THAT YOU NEVER ENTERED? GET REAL AND GET SOME FRICKIN COMMON SENSE TO KNOW THAT YOU DIDN'T WIN SQUAT AND THIS IS A COMPLETE AND UTTER FRAUD.

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