Chem Dry — ruined carpet
Chem Dry ruined our carpet. The technician ripped the carpet while cleaning and admitted the mistake to my husband. Chem dry sent out someone to repair it. This person claimed that our dog ripped the carpet and then proceeded to "fix it". It looked terrible after he fixed it. I waited months to hear back from Chem Dry. Finally today they told me that there is nothing they can do to fix it and blamed it on our dog. There are no other problems like this on our carpet. If it was our dog he would of done that to the rest of the carpet. It happens to be torn right where the Chem Dry company was spot cleaning. This company should be shut down!!
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