Check 'n Go’s earns a 2.3-star rating from 0 reviews and 9 complaints, showing that the majority of customers are somewhat dissatisfied with financial services.
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Attitude with customers
I had an extended payment that was due on the 31st of August. The previous clerk told me to call on the day it was due and remind them I do not get paid until the 3rd. I did as told. The person who I set up the extension with is no longer with the company. Kelly is who I spoke with who told me my check WOULD be deposited tonight and there is nothing that...
Read full review of Check 'n Godemanding payment
On October 2nd I was contacted by 906-863-7779; a person claiming to be a process server. He claimed he had court papers for me and that I could call 231-533-2165 to inquire what they were for. I called 231-533-2165 and the person on the phone claimed that he was trying to collect debt from me. He explained the debt was from Check-N-Go in Marinette, WI...
Read full review of Check 'n Goreason of being declined
I been a loyal customer since 2015I go to your store to refinance a loan but I got declined. I received a letter in the mail saying declined but no reason why could you either call me at [protected] my name is williamtarves or email me at williamtarves @gmail.com I go to your store on Juan tabo in Albuquerque nm87108to refinance my loan cortny said I was declined but it doesn't tell her the cumputer could you explain to me way thank you an have a good day
Is Check 'n Go Legit?
Check 'n Go earns a trustworthiness rating of 96%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Check 'n Go. The company provides a physical address, 6 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Check 'n Go's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Checkngo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Checkngo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Check 'n Go have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Check 'n Go and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Despite a high level of trust, our investigation found issues with Check 'n Go's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 33% of 0 complaints were resolved.
- Check 'n Go protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- Check 'n Go appears to provide lending services or information on their website. It is important to be cautious when using lending websites, as scams and fraudulent activities are common in the financial sector. To protect yourself, it is important to carefully review the terms and conditions of any loans or financing products, to only work with reputable lenders, and to avoid sharing sensitive personal information with any suspicious websites.
- We have identified high risk financial services or content on Check 'n Go's website. It is recommended that you use trusted sources and do your due diligence before engaging with any offers or services.
payment not received
I, Samuel King, paid on my loan with my debit card, as usual, on May 1st 2019 at the check & go at 1301 3rd ave. west, Birmingham, Ala.35208. Two days later, after paying all my bills, and receipts for all bills, I noticed that there was still more money than usual still on my card. So I back tracked and found out that, check & go had not gotten a payment...
Read full review of Check 'n Gosomeone used my identity
I just received an email from check n go and someone went into the store and tried to get money and used my name and address.I recently stayed in Cincinnati for work and I use my card for about everything. luckily they didn't get it because they didn't have proof of identity.but I don't know how they got my email address. Could you go back to dec 4 and find out who this person was? Thanks so much Cheryl skinner
infringment of copy wrote recording to replace amount
Check & go infringed a extra copy of a disclaimer borrows agreement address to city of wilmington delaware 19801 causing extra payment out of order in payment periods of the loan process my checking account is jp morgan chase the mistake was for the amount 1000 please accredit to my account aba#[protected] acc#[protected] !
The complaint has been investigated and resolved to the customer’s satisfaction.
this place is unbealiveable one person every friday sit here and wait then then the second worker comes in all they do is talk this has to be resloved its worser then the dmv they talk to each other instead of helping people im so disapointed been waitin 2 hours
Check n go really sucks. Customer service is a mess. I would never do business with these jacks!
unauthorized appropriation of funds
After having made three of five payments on the loan and being late for a day, these people processed an unauthorized debit payment out of a check number they had on file. This was not explained nor was the agreement made the day I spoke with the staff at Check and GO. This cost me more in the end as the back charged for the overdraft and left me a negative balance for a whole month. Their payments covered only $60 of the total loan. They have outrageous interest rates and I would never have used them, had the need not been great. It taught me a lesson to not use predatory lending to take care of other emergencies.
The complaint has been investigated and resolved to the customer’s satisfaction.
Check and go worker mishandled my Government account with this Company policy. Need settlement or Customers have not been given compensation for almost being account frauded by new workers not trained to even process loans correct
discrimination
On November 14, 2011 I went to this place to take my co-worker for cash advance she is Handicap & she's is in a wheel chair first the manager Angel help me he told that I she need to go to Payroll department so they can fix the pay stub showing the company name so I said okay tomorrow Tuesday 15, 2011 we can back when the manager wasn't there it was a guy...
Read full review of Check 'n Gostay away
I got a load from Check N Go in dec of last year, i paid on it for 7 months stright being on time and letting them take the money out of my account.
Well it came time for me to have it paid off and i went online to pay and it said that i was up for another $250.00 loan well i was in a pinch with money but i tried to avoided it i called them and asked them about it( it would not let me pay online) and they said that we are offering you another $250, well i refused and they kept bugging me and would not let me pay the loan off, so i took the money, well now ALMOST A YEAR LATER, i just started fighting with them, my bank refused for them to take money outta of my account and sent it back to them so they turned around and sent it to a collections agengy not 3 weeks later i had 20 calls from these people, then they tried to take all the money out of my account at once, and i went and got it all removed, cause a lady called me and talked to me and told me she was with CMG and i told ok and, and she said we need to verift your information so we can get our money back i told her i did not have the money at the time and i did not have my info on me, and i hung up 2 days later all the money they were talking about was took out of my account, i had $575.00 worth of OD fees ECT.ECT so i went ot my bank the next pay check shut my account down changed banks, and everything today aug, 31 2010, a lady called me today from a "withheld number" and i answered she said her name i asked her who she was with and she said"herself", i starte listening and she said how many payday loans do you have i said 1 and she said oh, and started arguing with me about that they didnt take any money out of my account that i did not approve and asked me if i read my contract and i said yes but an collections agency does not have the right to take money out of your account with out verifing information, she deined them takeing money out, on top of all the money they took out they were took out another $45.00 fee and told me it was not them that took out a $45.00 fee. When nexted to it on the bank statement from the bank it said CMG? These people are in need of some help, i would like them to be out of my state as well, they are not worth a da** at all i have learned my lesson about pay day loans, and it will never happen again..
I paid on my loan May 1st, as usual, like every other month, got my receipt showing payment transaction compete, only to find out 2 days later payment was not received, mind you, I, do not have the receipt. Not disputing that I owe you, but double. I am receiving disability and can not afford that much.
I did an on-line application for a small payday loan to be able to pay my utilities( Internet, home phone, cable, Electricity, Car Insurance) which are all subject for disconnection after several extensions with the companies. As I speak my Internet will be off any second. I did a online application. I had 3 hours later to see if they got it, the guy said they did and just wanted to know what the govt benefits were. I said SSI disability benefits to my daughter because her dad is disabled. We just received this award. He said okay bring the award paper and my ID and to hurry to get the loan done. I got there at 4:30 thinking I had everything handled and relieved my utilities would not be disconnected this evening. He then claimed I had to get Power of Attorney and have it notarized! My daughter is 16. The govt authorized me (her mother) as her REPRESENTATIVE which is POA. I receive the money on the 3rd of the month and get a paper check in the mail. I have to take my daughter off of my bank acct with the credit union because she is not allowed to draw on the funds. No access. I am suppose to do direct deposit but I have not because I haven’t taken her off my acct so I receive a paper check. The federal government is giving me power of attorney to do as I wish with the money for my daughters needs. She cannot have access to the money yet Check n to go wants her permission for me to get a loan. I had my daughters ID and my banking info. I asked to bring her into the store. He said NO. If I had money for a notary I wouldn’t need a loan! Thank you Check n to go….My daughters needs will NOT be met because there store rep didn’t want to do the loan so close to closing. He also wasted all day and led me to believe I was approved. Our internet is where i work. I cannot answer my clients email and make my commissions today. Ive lost clients. We will be in the the dark tonight till I get a loan. All the reconnect fees and inconvenience but mostly embarrassment when utilities are shut off. ABSURD AND RIDICULOUS. i TOLD THE GUY i WAS CALLING THE corporate office. He SAID FOR ME TO CALL HIS MANAGER INSTEAD. Cost me about $500.00 in fees and inconvenience.
I took a loan of $1300 to be pay off in 11 payments with the grand total at the end of $2, 649.48 to be repay to them since the interest is 364.00%(e). the amount of $240.87 is being debited from my bank account every 15 days on tuesdays. I called today just to asked them if the payment date could be change to 2 days after since I get direct deposit on thursday and i was getting challenging to have the money in tuesday! all I wanted was to be taken out 2 days after I didnt ask for extra weeks or nothing similar and the respond I got from them was NO WE CAN NOT switch the date is says in the contract you signed I review the contract and nothing states there that you can do that! So I told them that a they did not have a explintion for me all the said srry with CAN NOT HELP YOU! ... It is disappointing dealing with a company like this never again I will amke contracts will them they dont costumer service they are just good to approve you with the loan and charge you the double+++ of the amount you finance with them. I recommend to stay away from this place and types of loans find other sources.
GEE IM GLAD I CHECK THIS SIGHT I WAS GONNA GO FOR A LOAN WITH THEN...THINK NOT!
BET CLIFT
I despise them(the co.). I got the 2, 6000 do;l;ar loan and wanted to pay off early but I dont carry 2, 000 in cash so I thought I could write a check and they could cash it and Boom they would have the money...But NO! they said they needed cash! Whats the purpose of writing them a check in the 1st place then if they wont cash it..I know their butts would if I didnt come in and pay. And now I dont have the cash to pay them now anymore, so Im stuck making a 600 dollar payment a month now for 8 mo. Thats double of what they lend me! R-I-P O-F-F! they said "what makes you think you can pay off in a check"? and I said..."well, I write you a check for your protection if i dont pay you will cash, right, hows that different?" I found out that the bank charges them a fee to cash our checks and that why they dont like doing it cause they are GREEDY And dont wanna pay the fee to cash our check! They could care less about us customers! If there employees get sick of there crap and leave for better treatment and less greedy bosses I will follow them somewhere else cause they are the only reason I use check n go in the first place.check n go...I will take my whole family w/ me when I leave because you guys only care about one thing... I know money and profit is key but so is fairness!
Overview of Check 'n Go complaint handling
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Check 'n Go Contacts
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Check 'n Go phone numbers+1 (800) 316-4220+1 (800) 316-4220Click up if you have successfully reached Check 'n Go by calling +1 (800) 316-4220 phone number 0 0 users reported that they have successfully reached Check 'n Go by calling +1 (800) 316-4220 phone number Click down if you have unsuccessfully reached Check 'n Go by calling +1 (800) 316-4220 phone number 0 0 users reported that they have UNsuccessfully reached Check 'n Go by calling +1 (800) 316-4220 phone number+1 (888) 296-2274+1 (888) 296-2274Click up if you have successfully reached Check 'n Go by calling +1 (888) 296-2274 phone number 0 0 users reported that they have successfully reached Check 'n Go by calling +1 (888) 296-2274 phone number Click down if you have unsuccessfully reached Check 'n Go by calling +1 (888) 296-2274 phone number 0 0 users reported that they have UNsuccessfully reached Check 'n Go by calling +1 (888) 296-2274 phone number888-372-9329888-372-9329Click up if you have successfully reached Check 'n Go by calling 888-372-9329 phone number 0 0 users reported that they have successfully reached Check 'n Go by calling 888-372-9329 phone number Click down if you have unsuccessfully reached Check 'n Go by calling 888-372-9329 phone number 0 0 users reported that they have UNsuccessfully reached Check 'n Go by calling 888-372-9329 phone numberFeedback Hotline800-561-2274800-561-2274Click up if you have successfully reached Check 'n Go by calling 800-561-2274 phone number 0 0 users reported that they have successfully reached Check 'n Go by calling 800-561-2274 phone number Click down if you have unsuccessfully reached Check 'n Go by calling 800-561-2274 phone number 0 0 users reported that they have UNsuccessfully reached Check 'n Go by calling 800-561-2274 phone numberRetail Support(580) 762-3138(580) 762-3138Click up if you have successfully reached Check 'n Go by calling (580) 762-3138 phone number 0 0 users reported that they have successfully reached Check 'n Go by calling (580) 762-3138 phone number Click down if you have unsuccessfully reached Check 'n Go by calling (580) 762-3138 phone number 0 0 users reported that they have UNsuccessfully reached Check 'n Go by calling (580) 762-3138 phone number(580) 242-0722(580) 242-0722Click up if you have successfully reached Check 'n Go by calling (580) 242-0722 phone number 0 0 users reported that they have successfully reached Check 'n Go by calling (580) 242-0722 phone number Click down if you have unsuccessfully reached Check 'n Go by calling (580) 242-0722 phone number 0 0 users reported that they have UNsuccessfully reached Check 'n Go by calling (580) 242-0722 phone number
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Check 'n Go emailscustomerservice@checkngo.com100%Confidence score: 100%Support
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Check 'n Go address7755 Montgomery Rd., Cincinnati, Ohio, 45236, United States
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Check 'n Go social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025 - View all Check 'n Go contacts
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