The complaint has been investigated and
resolved to the customer's satisfactionResolved CheapTrips.com — VIP Membership
resolved to the customer's satisfaction
I purchase a Trip membership from Cheaptrips.com. 2 years ago (June 2007). At that time they sent me 2 coupons for myself and a friend. I asked at that time about additional charges. They called and made me an offer I couldn't refise. After sending all kinds of supporting documentation about how inexpensive their travel was, etc--I purchased the additionasl $200 upgrade to become a "VIP" member with a completely separate phone number to contact. When I attempted to book the flights, they gave all kinds of reasons that those "coupons" couldn't be used. Then they finally expired. Now when I try to log on to their website, I see that they are no longer in business. Since this was supposed to be a "lifetime" membership (and as I look in the mirror today--I am still alive), I feel as though I have been duped by this scam company. Any assistance I can receive from you to get my money back would be very much appreciated.