Latest Reviews and Complaints
ripped chaps fitted sheets
Last year I purchased two sets of chaps sheets at Kohl's in our area. After washing them weekly for about six months, the fitted sheets showed tears in the sheet. The material was in shreds only in one area on both sheets as if they were both defects. Had I had the receipt, I would have taken them back. I am appalled that this happened as I paid a lot for those sheets. I just wanted you to know of my anger and disappointment. I will never purchase chaps sheets again. Thank you
2 Chaps.com Complaints
Chaps.com’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of customers are dissatisfied with clothing purchases.
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Poor Quality Clothes
Purchased Chaps Women Pants at Kohl's. They had a great fit over the other brands in the store. I only had them three weeks, and were washed twice. As they were 93% cotton, I washed them in cold water, and dried them on delicate heat. They shrunk 6" on the leg cuffs, and shrunk on the abdomen, I could not close the pants. Also, the leg seams ripped in two places, leaving gapping holes on the side of my leg. I'm so miffed having spent more than $30.00 on their poor quality clothes.
Shorts have been worn just a few time and the pockets inside looks like they have been shredded just very poor quality, I will not be buying these again
3/24/2023
I bought a handsome flannel shirt for my husband at Belk's, Tupelo, MS. RN#162088, style CM42LW252. Supplier TREVIN. I washed it and it now looks like wadded up paper and feels nasty. I read and followed that care instructions.
Overview of Chaps.com complaint handling
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Chaps.com Contacts
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Chaps.com emailscustomerassistance@chaps.com91%Confidence score: 91%support
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Chaps.com address465 Evergreen Court, Suite 465, Central Valley, New York, 10917, United States
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Chaps.com social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 28, 2025