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cabinets
Dealing with this company has been the worst online experience ever. I spent over $1500 for cabinets, whuch were supposed to be RTA upon arrival. They were not. They came chipped and misaligned. I was unable to construct the tall cabinets. I had cooperatively provided photos. I even sent another email with the same photos and offering an explanation of what was in the photos as requested by customers service. I was told that from the photos they concluded that the screw in the cam-lock was not in the right direction. That's cute because I had already put together 7 cabinets with the same cam-lock system. They attempted to attack my intelligence. I even forgave the discrepancies with the wall cabinets as I just needed to gain some order in my kitchen with my child being in the home. Well, after more than a week of back and forth without gaining progress of a resolution, I'm sure you could understand my frustration and request for a full refund. This idiot, Crystal, who was quite unprofessional I might add about my request, told me I had to donate the cabinets for a full refund. She stated that they were unwilling to come get the cabinets. Well, at this point I knew this company was a joke. Please, please, please purchase your cabinets elsewhere or pay with PayPal. I normally do, however it was not picking up the card I wanted to use with this transaction. Never again. I highly do not recommend this company. And if my review can save one person from the frustration and unprofessionalism I have endure than I am happy.
Product line Walnut Merlot
We bought close to $7000 worth of RTA Kitchen Cabinets for our Dream makeover from kitchencabinetdepot. No where "Absolutely Nowhere" in the sales add do they tell you that blemishes, flaws, tiny holes in the door faces, drawers fronts built out of alignment, shelves, doors, side panels with scratches chips gouges and warpage are to be expected in the price. Our three glass doors arrived broken and shattered. The stain runs on a few of our doors were "Minimal"! I learned that all of this was ACCEPTABLE in the Walnut Merlot product line after the fact. Now we also had to take delivery from a Semi Tractor by ourselves and get this. Report any outside damage within 24 HRS which we had plenty! I have pictures! We also had to go through all the boxes and inspect them for damages or missing parts within 5 days! So we confirmed the damaged delivery, filed a complaint with pictures we had to take and still only received what was acceptable to them at no charge to us. Just a heads up to all! Buyer Beware.
Is Kitchen Cabinet Depot legit?
Kitchen Cabinet Depot earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
A long registered date for kitchencabinetdepot.com can be seen as a positive aspect for Kitchen Cabinet Depot as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Kitchen Cabinet Depot's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Kitchencabinetdepot.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Kitchencabinetdepot.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a kitchencabinetdepot.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
Kitchen Cabinet Depot as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
The Kitchen Cabinet Depot website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.
Kitchencabinetdepot.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- No reviews for kitchencabinetdepot.com on popular sites. Be cautious and do additional research. Look for information about the Kitchen Cabinet Depot and be careful with personal information or transactions.
- Kitchencabinetdepot.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The kitchencabinetdepot.com may offer a niche product or service that is only of interest to a smaller audience.
- Kitchen Cabinet Depot protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Kitchen Cabinet Depot complaint handling
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Kitchen Cabinet Depot contacts
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Kitchen Cabinet Depot phone numbers+1 (866) 272-3176+1 (866) 272-3176Click up if you have successfully reached Kitchen Cabinet Depot by calling +1 (866) 272-3176 phone number 0 0 users reported that they have successfully reached Kitchen Cabinet Depot by calling +1 (866) 272-3176 phone number Click down if you have UNsuccessfully reached Kitchen Cabinet Depot by calling +1 (866) 272-3176 phone number 0 0 users reported that they have UNsuccessfully reached Kitchen Cabinet Depot by calling +1 (866) 272-3176 phone numberCustomer Service
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Kitchen Cabinet Depot emailscustomerservice@kitchencabinetdepot.com99%Confidence score: 99%support
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Kitchen Cabinet Depot addressAurora, Colorado, United States
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Kitchen Cabinet Depot social media
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