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CeX / WeBuy.com Complaints & Reviews

CeX / WeBuy.com — service

Hey I went in to the skegness shore on Halloween to go buy a ps4 Xbox one a laptop and a new phone to be ignored by...

Employees  · Nov 02, 2019

CeX / WeBuy.com — airpods

I bought AirPods off the online site, on arrival I saw that the case was damaged, along with the inside being filthy...

Consumer Electronics  · Nov 01, 2019

CeX / WeBuy.com — bought a damaged game

I purchased call of duty black ops 2 from a coventry store and when I went to play it I found out the disk was broke and...

Other  · Oct 15, 2019

CeX / WeBuy.com — unethical behaviour

I took 2 consoles and all connectors and controllers to cex to see about selling them i went shopping while they tested...

Computers & Accessories  · Oct 15, 2019

CeX / WeBuy.com — iphone 8 plus

I bought an iPhone 8 plus from your store in Stockport after being told that it was in perfect condition unfortunately...

Mobile & Cell Phones  · Oct 14, 2019

CeX / WeBuy.com — dvds and xbox 360 controller

I have been to this store 3 x and 3 x I have had multiple problems ... controllers not working guitar not working game...

Computers & Accessories  · Oct 13, 2019

CeX / WeBuy.com — dvd

I placed an order for a dvd FAIR GAME with William Baldwin a couple of weeks ago and have not yet received. This is the...

Entertainment  · Oct 12, 2019

CeX / WeBuy.com — samsung monitor

CeX / WeBuy.comMy autistic son bought a monitor today from Erdington thinking it was a tv the lead wasn't packed in the box so i took...

Computers & Accessories  · Oct 11, 2019

CeX / WeBuy.com — xbox one game

CeX / WeBuy.comWhen I went into cex today to Sell my games, the man behind the counter had his hands all over the discs which i...

Software & Games  · Oct 11, 2019

CeX / WeBuy.com — ps3

Hi I purchased a ps3 from your Bradford store on 24.07.19 I went to trade in the ps3 at your Leeds white rose store but...

Software & Games  · Oct 10, 2019

CeX / WeBuy.com — graphics card, customer service.

CeX / WeBuy.comDear sir/ madam, My name is Andrew Lanham and I am writing to head office with a formal complaint. On the 28/09/2019 I went...

Computers & Accessories  · Oct 08, 2019

CeX / WeBuy.com — service

I was selling my Xbox for cash all going fine apart being slow (trainee not his fault) once agreeing an amount and...

Consumer Electronics  · Oct 08, 2019

CeX / WeBuy.com — receipt

CeX / WeBuy.comI brought a tablet in 30/07/09 from Cex, the next day I purchase something from Argos. One day apart and once again your...

Software & Games  · Oct 07, 2019

CeX / WeBuy.com — customer service

Went in today to sell. Arrived at store to be told last time my I'd was updated was in 2017. This is 100 % false. And on...

Computers & Accessories  · Oct 06, 2019

CeX / WeBuy.com — attempted to sell my xbox one in store

The xbox one was rejected over what they claimed to be a loose hdmi port which I tested when I got the product home and...

Entertainment  · Oct 05, 2019

CeX / WeBuy.com — return

CeX / WeBuy.comOk so Iv purchase a phone from your shop on the 09/08/2019 at 15:00:49. My daughter took it out the case a couple of...

Mobile & Cell Phones  · Oct 05, 2019

CeX / WeBuy.com — blu ray walking dead 1 - 7 box set

My son had some birthday money he wanted to spend and went to cex to trade some items in and buy walking dead 1 - 7...

DVD Order & Rental  · Oct 04, 2019

CeX / WeBuy.com — iphone 6

CeX / WeBuy.com16th september this year (2weeks ago) I bought Iphone 6 After that I bought silicon cover as usual for new phones. 2...

Mobile & Cell Phones  · Oct 02, 2019

CeX / WeBuy.com — iphone

I bought a iPhone in October last year last month the phone started playing up would not turn on unless it was on charge...

Mobile & Cell Phones  · Sep 30, 2019

CeX / WeBuy.com — cex - iphone

Good morning, Today I have been to CEX office because of my phone's malfunctioning for poor quality health...

Retail Stores  · Sep 22, 2019

CeX / WeBuy.com — toshiba laptop serial no. 2e09588ou

Screws have come away from the bottom of the laptop causing the laptop body shell to come away and now unusable.. Product i...

Laptops / Notebooks  · Sep 21, 2019

CeX / WeBuy.com — xbox one game

Brought a game today 18 of September forza 2 from cex in Lincoln opened it up to find the disk has a big crack straight...

Other  · Sep 18, 2019

CeX / WeBuy.com — discrimination

Hi i been a member since five years yestarday i been to your shop in glasgow cause i wanted to sell my iphone 7 the girl...

Passport Services  · Aug 30, 2019

CeX / WeBuy.com — staff at store.

Very rudely staff.. they even don't check my laptop for selling .. had a very bad experience.. must teach your staff how...

Laptops / Notebooks  · Aug 26, 2019

CeX / WeBuy.com — selling phones

On two separate occasions I tried to sell a phone back to CeX Staines after not needing them anymore. Both phones were...

Mobile & Cell Phones  · Aug 25, 2019

CeX / WeBuy.com — ps4 game

CeX / WeBuy.comI bought a ps4 game from your store at castleford west yorkshire on friday 23rd august 2019 and when I got the game home...

Other  · Aug 23, 2019

CeX / WeBuy.com — ipad mini

Bought the ipad mini a few months back for my course work. But the bloody thing doesn't do anything it's supposed to...

Computers & Accessories  · Aug 20, 2019

CeX / WeBuy.com — terrible customer service

CeX / WeBuy.comI recently bought a mobile phone from the forge store in Glasgow, was very happy with my purchase and when I got home...

Mobile & Cell Phones  · Aug 17, 2019

CeX / WeBuy.com — sold a google pixel two weeks ago

Hasn't even bedn tested yet and CEX have had it for 9 days now. No contact numbers to raise a complaint. They take 4 days to...

Consumer Electronics  · Aug 12, 2019

CeX / WeBuy.com — listing not in stock

CeX / WeBuy.comI was attempting to buy a second hand apple charger. It was listed as in stock and upon my arrival (after an hour...

Computers & Accessories  · Aug 10, 2019

CeX / WeBuy.com — customer service

Went into the store today to sell my mobile phone which was in mint condition, however because of finger prints on the...

Mobile & Cell Phones  · Aug 07, 2019

CeX / WeBuy.com — faulty mobile phone

CeX / WeBuy.comOrder Nr: VQ137421, Staff: Toby S, Product: Samsung Galaxy J5 J5 10 16GB, unlocked B Price: 125 pounds Serial Nr...

Retail Stores  · Aug 07, 2019

CeX / WeBuy.com — mobile phone

First I was sold a phone from Exeter cex that was blocked then a phone where the speaker is very low and the microphone...

Mobile & Cell Phones  · Aug 06, 2019

CeX / WeBuy.com — playstation 4

Hi I had bought a ps4 today and saw that it was extremely dirty i am shocked you sell products like that. This is a very...

Consumer Electronics  · Aug 05, 2019

CeX / WeBuy.com — iphone 7 128gb unlocked

Pop into store and asked for a price on my iPhone 7 128gb unlocked and after checking things over I was told £152 cash or...

Retail Stores  · Aug 02, 2019

CeX / WeBuy.com — rude employee

Was purchasing games and dvd's And the woman serving me was Rude and her behaviour was disgusting, she was shouting at...

Employees  · Jul 28, 2019

CeX / WeBuy.com — damage to apple imac

I took my imac to sell and after quite a rude shop assistant telling me how they dont buy computers keyboards and mouse...

Computers & Accessories  · Jul 28, 2019

CeX / WeBuy.com — faulty phone

To whom this may concern, • I recently purchased a phone from your Hemel Hempstead store on the 13th July, this phone was an...

Mobile & Cell Phones  · Jul 19, 2019

CeX / WeBuy.com — delivery service

I placed an order for several DVDs from their website, paid for them and all was fine. Been waiting for delivery for...

Online Shopping  · Jun 19, 2019

CeX / WeBuy.com — both product (console damaged by staff member) and service (xbox one console and 3 different broken controllers

Dear Sir / Madam, I am writing to you to raise an issue about: Shops The issue that I have experienced was: As a father day...

Consumer Electronics  · Jun 14, 2019