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CESC Limited
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CESC Limited Profile

CESC Limited

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3.0

Overall reputation rating based on reviews and complaints

CESC Limited earns a 3.0-star rating from 0 reviews and 2 complaints, indicating that most customers are somewhat satisfied with service.

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12:06 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

CESC Limited Commercial issue. Incorrect Energy Meter reading logged.

Dear Team CESC, >>We are having two (02) CESC customer IDs for our Home located at 116J M.L.Gupta Road Kolkata 700 008. >>The IDs are : 11000039901 and 11000039895. >>Of late, the monthly bills have been received and paid. >>Please note that the monthly bill for the ID 11000039901 matches exactly with my own record. >>But, the same for the ID 11000039895...

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2 CESC Limited Complaints

How responsive is CESC Limited's customer service?

1 Resolved
1 Unresolved

Total complaints: 2

Resolved complaints: 1 (50%)

Unresolved complaints: 1 (50%)

Somewhere halfway 🌗
CESC Limited definitely has some work to do, especially in their approach to handling complaints. Responding to all complaints, rather than just a few, is the key to success and a high rating, as all customers want to be heard. As for reviewers, we would advise reading resolved complaints to see how quickly they were addressed and what information CESC Limited needed to resolve them.
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Keywords

breakdown burnt smell computer electric line lightning meter box privacy risk tv set voltage fluctuation
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ComplaintsBoard
S
8:37 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CESC Limited tampering in meter box since 2006 by tapping

CESC HAS BEEN TAPPING OUR ELECrTIC LINE THROUGH THE METER BOX THAT WAS INSTALLED IN OUR HOUSE WHEN LIGHTNING CAUSED THE PREVIOUS METR BOX TO GET BURNT.AFTER THAT NEW METER WAS INSTALLED ON 12 SEPT 2006 BUT TAPPING CONTINUED THROUGH TELEPHONE AND ELECTRIC LINES AND IN THIS WAY OUR PRIVACY WAS HAMPERD.THERE WAS VOLTAGE FLUCTUATION PROBLEM WHICH WAS NOT RESOLVED IMMEDIATELY EVEN AFTER SEVERAL COMPLAINTS THAT LED TO BREAKDOWN OF T.V. SET AND COMPUTER, WHICH IS STILL CONTINUING..PROBABLY THE PROBLEM IS NOT COMPLETLY RESOVLOVED BECAUSE ON 7 JUNE 2011 AGAIN MY TV SET WENT DEAD DUE TO THE SAME PROBLEM.FREQUENTLY BURNT SMELL CAME OUT FROM THE METER BOX.CONSUMER NO [protected] NAME NARARAYAN BHATTACHARJEE
SO I WOULD LIKE TO REQUEST U TO LOOK INTO THE MATTER AND GIVE A IMMEDIATE SOLUTION AS IT IS LEADING TO LOSS OF MONEY AND A RISK TO OUR LIFE.
thanking you,
yours sincerely
Sanjukta Bhattacharjee
c1/6 dakshinee housing estate
Kolkata-700018
033 [protected]

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CESC Limited complaints: history and resolution overview

CESC Limited has received 2 complaints on ComplaintsBoard. The first reported case, tampering in meter box since 2006 by tapping, was published on Jun 10, 2011, and the most recent complaint, Commercial issue. Incorrect Energy Meter reading logged., was posted on Sep 2, 2026.

Out of all reported cases, 1 complaints (50%) have been marked as resolved, while 1 complaints (50%) remain unresolved. The most recent resolved complaint, tampering in meter box since 2006 by tapping, provides additional insight into how customer issues have been handled.

Customer feedback spans multiple years and reflects a range of user experiences. Reviewing complaint history and resolution outcomes may help users better understand the company’s track record and make more informed decisions.

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CESC Limited Category
CESC Limited is ranked 57 among 72 companies in the Energy and Power category
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