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Certified Collision Center

Certified Collision Center review: Collision repairs

R
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I brought my car to this place to be repaired after a collision. Twice they told me it was fixed and it wasn't. The third time I received the vehicle back they said it was fixed, but it was clunking over every bump. State Farm paid them to replace my right rear strut with a new aftermarket strut. They never replaced the strut and the original was on the vehicle. I paid another shop to replace the right rear strut. I filed a complaint and they said they would return the money paid to them for the strut replacement from Sate Farm. They never returned the money. That is insurance fraud. State Farm will no longer allow them to repair vehicles for them. A complaint was filed for insurance fraud with the insurance commissioner. This is a bad place. Do not bring your vehicle there.

Claimed loss: $361.01

Desired outcome: refund the money for the portion of the repair that was not done to me that State Farm paid the shop to do i.e. the replacement pf the right rear strut.

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    4171 Industrial Way, Tracy, California, 95304-1612, United States
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    Mar 06, 2026