Menu
CBH Homes Customer Service Phone, Email, Contacts

CBH Homes
reviews and complaints

CBH Homes's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.cbhhomes.com
www.cbhhomes.com

Learn how the rating is calculated

2.7 7 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

CBH Homes complaints 7

ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
CBH Homes has left an official reply on this complaint.

CBH Homes Paint issues at this point

Paint issues at this point. My paint is peeling through out whole house. Mud issue. No paint sticks to it... they want to leave me with rough walls to half to the job.

Read full review of CBH Homes and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
A
A
A. Weissnat
,
Verified customer This comment was posted by a verified customer. Learn more

My wife and I made an offer on a new construction home located at ***, Meridian, ID 83642. The good faith offer was made near the end of the construction process and was made before the landscaping was completed. In making the offer, we made a "logical assumption" that the house would be landscaped just the same as the rest of the subdivision with lush green lawns/sod, beautiful young trees, and the "mow strips" would also be landscaped according to the rest of the landscaping standards established by the rest of the existing subdivision (as well as the official Landscaping Plan that was approved by the City of Meridian). Upon visiting the property prior to the final inspection it was discovered that the developer (CBH) placed gravel all up and down the street instead of the expected sod and now the street looks like an ugly parking lot. When questioning the decision to surplant the nice green sod with gravel, CBH provided multiple excuses. Their excuses/explanations ranged from "We didn't know!" to "This is the way we're doing it everywhere now" to "We're doing this to protect the crawl space under the house." Well, my wife and I decided to drive all over Meridian and find as many new construction CBH homes as possible and while we found many many homes, in numerous neighborhoods, we could NOT find one single tract where sod had been replaced with gravel. This significant landscaping design change was NOT approved by the city of Meridian and also presents an inherent risk to the detrimental impact of property values for this neighborhood. My wife and I are very reasonable people, and all we ask is that the property we made a good faith offer on, is delivered as expected. That means the landscaping on *** should MATCH the rest of the neighborhood.

E
E
E. Orn
,
Verified customer This comment was posted by a verified customer. Learn more

I purchased a home from CBH in December . Since that time there has been major problems with drainage and flooding in the back yard. Also the landscaping has been poorly done. My attempts to get this resolved have been mostly ignored by CBH. A few weeks ago three members of the warranty team shoed up for an inspection and agreed that the problem appeared to be drainage from 2 neighboring house. They said they would resolve the issue and get back to me. I have heard nothing. I have put multiple request into the warranty system and contacted my assigned customer care representative. Nothing has been done and the vendors don't seem to do anything to fix the problem. CBH seems to assign the work to subcontractors and have no control or quality check that they actually do the work they are suppose to. They need to resolve this soon or further action will be taken. I have called the City of Meridian Building Department to ask for their help but Have not heard from them.

ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
CBH Homes has left an official reply on this complaint.

CBH Homes Our home is located in the *** subdivision (***, ID)

Our home is located in the *** subdivision (***, ID). We have a path walk between the houses: people's backyards facing the path walk. Every rain this path walk gets flooded, the water up to 10" stays in the path walk and people's backyards. We contacted CBH on this issue several times and every time we got the same answer: - It's working properly - It's how it is - It's how it should be Now, in the summertime, the water stays every time the sprinklers turn on. The reason for this is because the drainages were not connected to the stormwater basins and when they (drainages) get full, the water stays on the walking path and goes to the people's yards

Read full review of CBH Homes and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
K
K
K. Von
,
Verified customer This comment was posted by a verified customer. Learn more

CBH just built the fence for their house. The list was just removed and the property still belongs to CBH (The address will hidden for privacy purpose). Time line: 6/15: The list was removed. 6/18: They started to build the fence, and I sent them email to ask if they are going to inclose it by attaching our fence. They said I should contact the buyer. It does not make sense to me, because the buyer does not own the property before the closing is finished. CBH, as the property owner needs to settle it down. 6/22: They completed the fence construction by crossing the boundary and attaching ours to inclose their fence. They do not reply my email anymore. Both our left and right neighbors offered and shared the fence cost. Idaho fence law: https://legislature.idaho.gov/statutesrules/idstat/Title35/T35CH1/SECT35-105/ 35-105. USE OF DIVISION FENCE IN MAKING INCLOSURE. When one (1) of such adjoining proprietors has allowed his land to lie uninclosed, and afterward incloses it, he owes and is indebted to such adjoining owner one-half (1/2) the value of any division fence owned by the other, used by him in forming such inclosure; and each must thereafter keep one-half (1/2) of such fence in repair. History: [[protected], p. 118, sec. 1; R.S., sec. 1304; reen. R.C. & C.L., sec. 1268; C.S., sec. 1960; I.C.A., sec. 34-105.] My latest email: The fence construction is done today. Can you please clarify if CBH is the owner of the property including the fence? We welcome the property owner to cross the boundary and attach to our fence. However, the property owner needs to pay us 50% of the adjoining fence cost, which is clearly stated by Idaho law. If it is not owned by CBH, I will appreciate your help if you pass my contact info to our future neighbor. If it is owned by CBH, please make the payment according to the Idaho law. This is a simple business case, no need for further action.

B
B
B. Grimes
,
Verified customer This comment was posted by a verified customer. Learn more

We purchased our home in June, when we moved in we noticed the that front mow strip as CBH refers to it as was flooded and not draining properly. It took my husband a matter of minutes to see that it was not graded, leveled and grass installed properly. This was causing mold, natts and mosquitoes to form and cause a huge issue. I put a work order in with CBH they came out and decided to cut another piece of the concrete to drain the water. This did not work at all and they never came back out and ignored our phone calls and never fixed it. Winter proceeds to happen so there is no sprinklers on and then Spring comes and its time to have the sprinklers turned back on. Well of course, the same thing happens again. Its flooded, molded, natts and misquotes congregating in my front yard. I proceed to contact CBH and they send out Todd the guy in charge of our subdivision (Superintendent) He comes out and proceeds to tell me that the sprinklers from the neighbors house are causing the flooding, I took pictures when the neighbors had their sprinklers on and they are not at all in any way going into our yard. I said no Todd , you need to level out and add more dirt and re sod so it can drain, right now it like a caved in bowl and flooding in the middle. He says no and says he wants to put a gravel drain strip in the middle of our mow strip and I refused, that will stick out like a sore thumb and I do not want that. I want it leveled, and re sodded like the rest of the neighborhood. This is absolutely absurd and needs to be fixed. This has been an ongoing thing for over a year now and we have been patient and we have zero resolution.

ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more

CBH Homes I purchased a home from CBH in December

I purchased a home from CBH in December . Since that time there has been major problems with drainage and flooding in the back yard. Also the landscaping has been poorly done. My attempts to get this resolved have been mostly ignored by CBH. A few weeks ago three members of the warranty team shoed up for an inspection and agreed that the problem appeared to be drainage from 2 neighboring house. They said they would resolve the issue and get back to me. I have heard nothing. I have put multiple request into the warranty system and contacted my assigned customer care representative. Nothing has been done and the vendors don't seem to do anything to fix the problem. CBH seems to assign the work to subcontractors and have no control or quality check that they actually do the work they are suppose to. They need to resolve this soon or further action will be taken. I have called the City of Meridian Building Department to ask for their help but Have not heard from them.

Read full review of CBH Homes
Hide full review

Is CBH Homes legit?

Our conclusion: CBH Homes stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights CBH Homes's reputation as a trustworthy leader in their field. Customers can rely on CBH Homes's services, assured they're dealing with a highly reputable and fully legitimate company.

CBH Homes earns a trustworthiness rating of 98%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for CBH Homes. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Cbhhomes.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Cbhhomes.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Cbhhomes.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • A user on Complaintsboards.com notes that they were interested in purchasing a product from CBH Homes, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
  • CBH Homes protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to CBH Homes has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
CBH Homes has left an official reply on this complaint.

CBH Homes Our house is flooding

Our house is flooding. In March my husband *** contacted the CBH warranty team, a claim was open and closed without anything being done. May I contacted CBH warranty and filed 2 Additional claims on it they sent out *** they only lifted the lid in the backyard where the irrrigation lines are connected and said something about needing a drain. So instead of Fixing the issue they Closed both claims saying it was Fixed. I Filed another claim, once again *** came out to my residence and was Guided by *** to Place the Drain House on the Opposite side of where it is Flooding and it is just laying on top of the 4 1/2 Inches of standing water. Let me tell you this is Ridiculous. My husband went under my house last night in all the water and Mud took pictures and due to the Failing Warranty Department for Corey D *** the wood is Wet under my house and there are mold spores. I am Not the Only one over here in *** ESTATES that is having their house flood. Just remember I have had STANDING water under my house since MARCH

Read full review of CBH Homes
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

CBH Homes We purchased our home in June, when we moved in we noticed the that front mow strip as CBH refers to it as was flooded and not draining

We purchased our home in June, when we moved in we noticed the that front mow strip as CBH refers to it as was flooded and not draining properly. It took my husband a matter of minutes to see that it was not graded, leveled and grass installed properly. This was causing mold, natts and mosquitoes to form and cause a huge issue. I put a work order in with CBH they came out and decided to cut another piece of the concrete to drain the water. This did not work at all and they never came back out and ignored our phone calls and never fixed it. Winter proceeds to happen so there is no sprinklers on and then Spring comes and its time to have the sprinklers turned back on. Well of course, the same thing happens again. Its flooded, molded, natts and misquotes congregating in my front yard. I proceed to contact CBH and they send out Todd the guy in charge of our subdivision (Superintendent) He comes out and proceeds to tell me that the sprinklers from the neighbors house are causing the flooding, I took pictures when the neighbors had their sprinklers on and they are not at all in any way going into our yard. I said no Todd , you need to level out and add more dirt and re sod so it can drain, right now it like a caved in bowl and flooding in the middle. He says no and says he wants to put a gravel drain strip in the middle of our mow strip and I refused, that will stick out like a sore thumb and I do not want that. I want it leveled, and re sodded like the rest of the neighborhood. This is absolutely absurd and needs to be fixed. This has been an ongoing thing for over a year now and we have been patient and we have zero resolution.

Read full review of CBH Homes
Hide full review
ComplaintsBoard
W
Verified customer This complaint was posted by a verified customer. Learn more

CBH Homes My wife and I made an offer on a new construction home located at ***, Meridian, ID 83642

My wife and I made an offer on a new construction home located at ***, Meridian, ID 83642. The good faith offer was made near the end of the construction process and was made before the landscaping was completed. In making the offer, we made a "logical assumption" that the house would be landscaped just the same as the rest of the subdivision with lush green lawns/sod, beautiful young trees, and the "mow strips" would also be landscaped according to the rest of the landscaping standards established by the rest of the existing subdivision (as well as the official Landscaping Plan that was approved by the City of Meridian). Upon visiting the property prior to the final inspection it was discovered that the developer (CBH) placed gravel all up and down the street instead of the expected sod and now the street looks like an ugly parking lot. When questioning the decision to surplant the nice green sod with gravel, CBH provided multiple excuses. Their excuses/explanations ranged from "We didn't know!" to "This is the way we're doing it everywhere now" to "We're doing this to protect the crawl space under the house." Well, my wife and I decided to drive all over Meridian and find as many new construction CBH homes as possible and while we found many many homes, in numerous neighborhoods, we could NOT find one single tract where sod had been replaced with gravel. This significant landscaping design change was NOT approved by the city of Meridian and also presents an inherent risk to the detrimental impact of property values for this neighborhood. My wife and I are very reasonable people, and all we ask is that the property we made a good faith offer on, is delivered as expected. That means the landscaping on *** should MATCH the rest of the neighborhood.

Read full review of CBH Homes
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

CBH Homes CBH just built the fence for their house

CBH just built the fence for their house. The list was just removed and the property still belongs to CBH (The address will hidden for privacy purpose). Time line: 6/15: The list was removed. 6/18: They started to build the fence, and I sent them email to ask if they are going to inclose it by attaching our fence. They said I should contact the buyer. It does not make sense to me, because the buyer does not own the property before the closing is finished. CBH, as the property owner needs to settle it down. 6/22: They completed the fence construction by crossing the boundary and attaching ours to inclose their fence. They do not reply my email anymore. Both our left and right neighbors offered and shared the fence cost. Idaho fence law: https://legislature.idaho.gov/statutesrules/idstat/Title35/T35CH1/SECT35-105/ 35-105. USE OF DIVISION FENCE IN MAKING INCLOSURE. When one (1) of such adjoining proprietors has allowed his land to lie uninclosed, and afterward incloses it, he owes and is indebted to such adjoining owner one-half (1/2) the value of any division fence owned by the other, used by him in forming such inclosure; and each must thereafter keep one-half (1/2) of such fence in repair. History: [[protected], p. 118, sec. 1; R.S., sec. 1304; reen. R.C. & C.L., sec. 1268; C.S., sec. 1960; I.C.A., sec. 34-105.] My latest email: The fence construction is done today. Can you please clarify if CBH is the owner of the property including the fence? We welcome the property owner to cross the boundary and attach to our fence. However, the property owner needs to pay us 50% of the adjoining fence cost, which is clearly stated by Idaho law. If it is not owned by CBH, I will appreciate your help if you pass my contact info to our future neighbor. If it is owned by CBH, please make the payment according to the Idaho law. This is a simple business case, no need for further action.

Read full review of CBH Homes
Hide full review

About CBH Homes

CBH Homes is an award-winning, highly reputable home builder in Boise, Idaho. Established in 1992, CBH Homes has since built thousands of homes in the Treasure Valley area, providing exceptional craftsmanship and value to their customers. The company prides itself on its commitment to quality, sustainability, and affordability, making CBH Homes a popular choice for families and homeowners looking for a reliable and trustworthy home builder.

CBH Homes offers a wide range of home styles, ranging from single-family homes to townhouses and apartments. Their homes come in a variety of floor plans and sizes, ensuring that customers find the perfect home that meets their unique needs and preferences. With a focus on energy efficiency, CBH Homes features green building practices to provide their customers with long-term benefits and cost savings on utility bills.

One of the things that sets CBH Homes apart from other home builders is their exceptional customer service. The company employs friendly real estate professionals who are available to help guide customers through the home buying process. From pre-construction to post-purchase, CBH Homes provides expert advice and support to ensure that customers have a stress-free and enjoyable experience.

Another reason why CBH Homes is a top-choice builder is their commitment to the community. As an active participant in local charity events and community affairs, CBH Homes demonstrates a sincere interest in giving back to the community by making substantial contributions to local non-profit organizations.

Overall, CBH Homes is a well-established and highly respected home builder that is known for providing quality, affordable, and sustainable homes to its customers. With a focus on customer service and community involvement, CBH Homes has become a trusted name in the Idaho housing market.

Overview of CBH Homes complaint handling

CBH Homes reviews first appeared on Complaints Board on Apr 25, 2023. The latest review Paint issues at this point was posted on May 10, 2023. The latest complaint Paint issues at this point was resolved on May 10, 2023. CBH Homes has an average consumer rating of 3 stars from 7 reviews. CBH Homes has resolved 3 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. CBH Homes contacts

  2. CBH Homes phone numbers
    +1 (208) 288-5560
    +1 (208) 288-5560
    Click up if you have successfully reached CBH Homes by calling +1 (208) 288-5560 phone number 0 0 users reported that they have successfully reached CBH Homes by calling +1 (208) 288-5560 phone number Click down if you have UNsuccessfully reached CBH Homes by calling +1 (208) 288-5560 phone number 0 0 users reported that they have UNsuccessfully reached CBH Homes by calling +1 (208) 288-5560 phone number
    +1 (208) 908-2563
    +1 (208) 908-2563
    Click up if you have successfully reached CBH Homes by calling +1 (208) 908-2563 phone number 0 0 users reported that they have successfully reached CBH Homes by calling +1 (208) 908-2563 phone number Click down if you have UNsuccessfully reached CBH Homes by calling +1 (208) 908-2563 phone number 0 0 users reported that they have UNsuccessfully reached CBH Homes by calling +1 (208) 908-2563 phone number
    Sales Assistant
  3. CBH Homes emails
  4. CBH Homes address
    1977 E Overland Rd, Meridian, Idaho, 83642-6649, United States
  5. CBH Homes social media
CBH Homes Category
CBH Homes is related to the Residential Sales category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.