Castrol Premium Lube Express’s earns a 1.0-star rating from 0 reviews and 3 complaints, showing that the majority of customers are dissatisfied with service.
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Change of belt resulted in ac not working
I have been using the Carson City location for some years now, so I went in for an oil change and radiator flush today. They informed me my belt was cracking so I let them change it, left after paying $240+ and turned on my AC. It was blowing hot air, so I turn around and went back. They guy looked at it and said they did nothing to it, and walked away. It was blowing ice cold air when I drove in, now I have no AC. Old people living on social security should stay away from this place. They don't care
Desired outcome: Make it right, at no expense to me, even though I will NEVER go back there.
I went to Castrol Premium Lube Express in Woodstock, GA on Aug 27 to get my car's transmission oil changed
I went to Castrol Premium Lube Express in Woodstock, GA on Aug 27 to get my car's transmission oil changed. Today, when I went to get the engine oil changed, I noticed that the transmission oil is leaking. This is causing my transmission to act weird and I am very disappointed. It's causing a lot of stress for me and my car. Can you please let me know how you can fix this?
The staff messed up my car when I went for an oil change
The staff messed up my car when I went for an oil change. They didn't screw back on my deflector plate and it got all crumpled up. The employee said I didn't need it and tried to reshape it and zip tie it back on. I was like, no way, I want it fixed properly. I talked to the manager Larry and he didn't seem to care much. I took my car to the dealer and they said the part needed to be replaced. Larry said he'd replace it and then forgot to call me back. When I called him, he said he ordered screws instead of the part. It's been a month and I still haven't heard anything. I used to go here all the time but now I'm not so sure.
Is Castrol Premium Lube Express Legit?
Castrol Premium Lube Express earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Castrol Premium Lube Express's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Castrolatlanta.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Castrolatlanta.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The castrolatlanta.com may offer a niche product or service that is only of interest to a smaller audience.
- We detected that castrolatlanta.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
- Castrol Premium Lube Express protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Castrol Premium Lube Express complaint handling
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Castrol Premium Lube Express Contacts
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Castrol Premium Lube Express phone numbers+1 (404) 254-7501+1 (404) 254-7501Click up if you have successfully reached Castrol Premium Lube Express by calling +1 (404) 254-7501 phone number 0 0 users reported that they have successfully reached Castrol Premium Lube Express by calling +1 (404) 254-7501 phone number Click down if you have unsuccessfully reached Castrol Premium Lube Express by calling +1 (404) 254-7501 phone number 0 0 users reported that they have UNsuccessfully reached Castrol Premium Lube Express by calling +1 (404) 254-7501 phone number
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Castrol Premium Lube Express address1380 W Paces Ferry Rd NW STE 2275, Atlanta, Georgia, 30327-2465, United States
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Castrol Premium Lube Express social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 10, 2025
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