Carpaintrepair.co.ukOrdered paint on 31/03/11 and I still have not received goods

C
This review was posted by
a verified customer
Verified customer

Ordered paint on 31/03/11 and I still have not received goods. I have telephoned and emailed to no avail. I am contacting WHICH magazine lawers to see what my rights are. Judging by the comments here, this company appears to be a scam.

Responses

  • To
    Tommy Guiney Nov 08, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Warning, do not buy from this company, as they are scammers.

    0 Votes
  • Cl
    ClairePh Oct 08, 2013

    Not only did CarPaintRepair said the wrong colour paint, they also never sent the correct one as promised. WARNING - They do not exact match consistently. WARNING - They mis-sell, this is against the law.

    The only way to highlight this company failures is to complain to Trading Standards - [email protected] - he knows all about them.

    0 Votes
  • Oa
    Oagen Dec 02, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Same complaint as everyone else. 2 weeks on, several emails and eventually a refund. DO NOT USE this awful company. I wish I had read these reviews earlier.

    0 Votes
  • Gi
    Girone Sep 04, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Ordered some touch up paint and waited, and waited, and waited. Finally afeter 9 days it turned up the wrong colour. emailed and foned, no reply. Dont waste your money. In the end I went to http://auto-paint.co.uk/carpaint/ Perfect colour match and great service. However if you have been burned by this or any other company get your money back. Get intouch with your bank and ask about CHARGE BACK on your debit card, Credit card may be different so contact them. It does not have to be above £100 for you to do this. You must write to the compay recorded delivery and ask that they return your payment. Give them 31 days, if no joy get the bank involved. They will get it back for you through Charge back. You are protected under law when buying of the internet under the 'Distant selling regulations'. Be informed! They have stolen your money, so get it back..

    0 Votes
  • To
    Tommy Guiney Nov 08, 2018
    This comment was posted by
    a verified customer
    Verified customer

    @Girone Great news, I will do as you say, as they’ve scammed me to. Thank you.

    0 Votes
  • Bl
    Blair Sep 03, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Ordered some touch up paint and waited, and waited, and waited. Finally afeter 9 days it turned up the wrong colour. emailed and foned, no reply. Dont waste your money. In the end I went to http://auto-paint.co.uk/carpaint/ Perfect colour match and great service.

    0 Votes
  • Ni
    Nilicime Jun 18, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Money taken a couple of days after the order sent. Paint arrived 5 weeks later! Had to pay excess delivery charge although I paid for delivery already. Never answer the phone or reply to emails. Save your money and frustrations - go somewhere else!

    0 Votes
  • Ol
    Olboke May 17, 2012
    This comment was posted by
    a verified customer
    Verified customer

    AVOID LIKE THE PLAGUE! I too have been ripped off by this, er, organization. Took an inflated payment (VAT and mandatory ''express'' delivery doubled the advertised price) and have not received the product. It is now ten days since I placed the order. They are NOT on the phone as advertised, have not returned any calls nor responded to emails.

    0 Votes
  • Gu
    Gukel Apr 12, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Ordered spray cans on 14th March, £23.95 charged on that day. Have emailed several times but no reply. Today 13th April, still no paint.

    0 Votes
  • Pa
    Palete Mar 23, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Don't go there! just take your money, no goods will come!!!

    0 Votes
  • St
    Steven Steele Dec 18, 2011
    This comment was posted by
    a verified customer
    Verified customer

    samw here ; they took the money but sent me wrong paint don't answer phone and emails get no answer from them

    0 Votes
  • La
    Laritoneee Sep 12, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Take your order and money with remarkable speed but they never send your touch up paint. You can't contact by phone or e-mail. Fraudsters.

    0 Votes
  • Th
    The Fuehrer Jun 17, 2011

    SAme here ; they took the money but don't answer phone and emails are returned !
    Scammers to be avoided !

    0 Votes
  • Dr
    Draklein Jun 08, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Took my money, no paint, no communication possible. Will have to pursue this via my credit card co.

    Wish I'd seen this site before...

    0 Votes

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