Car Toys

On 4/2/21 my husband and I went into Thornton car toys with our son's Corvette that we are refurbishing for his graduation present. After waiting in the store for over 45minutes, they finally waited on us. When the ticket was finished, it was going to cost us over 2, 000.00 for parts and labor. Car toys had to order in the receiver because we wanted the Pioneer system because the other brand they told us they have had several returns. Because of the size of the vehicle, we needed the retractable screen for the backup camera. No problem, they will order it in. They have constantly ignored or phone calls telling us we are trying to find it, the system has been discontinued. My husband and I did a lot of research to see if they were messing with us and found out the factory burnt to the ground that makes the microchips for the system. Who knows how long it will take to get the system in. Car toys kept giving us the runaround and acting like they could produce the system. I tried to cancel the contract and get a refund of my deposit, and they made me drive across town to complete the cancellation. I wish they would've been honest from the start. I lost time waiting for their lies. I was not happy waiting so long to get help when it was an easy order for over 2,000.00.