Captain D's reviews & complaints 1
View all 602 complaintsCaptain D's - I was given a counterfeit $5.00 bill
I visited this restaurant on Saturday 8-17-2019, & I only had a $20.00 bill & a $1.00 bill. I bought $10.78 worth of food & I gave the girl a $20.00 bill. My money I rec'd back was $9.22. Then I went to the Thrift (MAJ-R Thrift( store at 6314 N Oak trafficway Gladstone, MO 64118. I bought a few items & I gave the girl my $5.00 bill I had rec'd changed from Captain D's. She had a counter fit pen; but she noticed other things wrong with that $5. Looked like someone had washed it in with the laundry; she couldn't feel any raised edging on any of the emblems; and the front side on lower edge wasn't cut right but it looked all right on the back side. I took the $5 back to Captain D's, explained to the counter person & her comment was someone told her it wasn't counter feit. An employee behind counter with a uniform on was there & said give the lady another $5. But no one took that BAD $5 to put some where else like in a back room or so a Manager could see it. The girl put it back in the drawer to be put back into circulation. So someone else had noticed the $5 didn't look right & didn't care one bit that it might be counter feit. And who cares if some Old person got & couldn't use it. Or maybe the management knew all along & that's how they subsidize what money they use in their cash drawer. (Robbing Peter to Paul never gets any one any place in this world)! But a BAD Reputation!
The complaint has been investigated and resolved to the customer's satisfaction.
Latest Captain D's Reviews
Gift card online purchase has zero balance Need refund for not receiving order after 45 minutes in restaurant Unfair termination/convicted felon assistant manager Customer service and false advertisement on drive thru order screen. Service and poorly cooked foodElevating the Voice of the Consumer
At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.
We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.
We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.
ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.
Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.
We have received your comment. Thank you!