The complaint has been investigated and
resolved to the customer's satisfactionResolved Camper — pursuit (boy shoes) not durable enough!
resolved to the customer's satisfaction
To whom it may concern i would like to inform you that i recently purchased a pair of Camper shoes for my son. I bought it from the store LAPIN HOUSE in Athens Greece (the store is irrelevant to my complain). The pair of shoes cost me 75 euros which is a lot of money for a pair of shoes that will be worn only for a few months since my son is 2 and a half years of age and as we know kids are growing up very fast at this stage of age.
After only a week of regular use like walks in the park and the usual activities that a toddler can have i notice that the leather on the shoes started fading.
The result was that a few days later the shoes started looking old like second hand, surely didn't look like a new pair of 75 euros.
Though the shoes are (were) pretty and comfortable but they look very old and used. My problem here is the value for money. I would like to know what could i have done differently to prevent the damage of the shoes otherwise i will consider twice to purchase again a pair of camper shoes
I have attached some photos of the shoes and the receipt of payment.
Thank you for reading my complain
It is resolved