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When I opened the can of campbell's chicken gumbo lite soup, I was horrified. It was all water with no broth and chicken, just a bit of rice. It tasted horrible and ruined my casserole.
What's worse, is that I called the customer service phone number listed on the can and I was to be chared $3.75 just to talk to them! How outrageous and what extremely poor customer service! I have a legitimate complaint, do not have access to the internet because i'm a senior and am having to ask my daughter to log a complaint because there is no venue for me to do so.
I should not be charged to give my opinion on the quality of the campbell's soup at campbell's nor should I have had to waste my money on the bad-tasting soup. I would have preferred the red and white lable but it was not available at the large grocery store, just the lite version was available.
Generic brand, I hope you're better.
The complaint has been investigated and resolved to the customer’s satisfaction.
I agree also! Why would you change something that is so successful. What this soup did for Sloppy Joe's is legendary. Please bring back the original recipe and make it available on the shelves once again.
To others: (I haven't tried this yet) but heard that beef with barley soup does a good job. However I still want the
chicken gumbo original back:(
I have substituted with Chicken and Rice by Campbell's, but nothing compares to the Chicken Gumbo Soup.
I agree! I have a sloppy joe recipe that my family loves. I use Campbells Chicken Gumbo soup, but since they changed it to light, it does not taste even close to the same. It actually made the sloppy joes unedible. I have complained to Campbell's, but their answer to me was sending me some coupons in the mail and no letter or anything to explain why they aren't still making the regular gumbo soup. Very disappointed! Glad to hear someone agrees. Maybe they will go back to the original.
Hi Bekb,
We were sorry to learn of your mom's experience with our product and service. If we can be of any assistance, please call our toll free number, [protected] between 9 and 7 EST.
Thanks,
Campbell Cares Team
Sound like a scam to me.