The complaint has been investigated and
resolved to the customer's satisfactionResolved Campbell's Chicken Gumbo Soup — poor quality soup
resolved to the customer's satisfaction
When I opened the can of campbell's chicken gumbo lite soup, I was horrified. It was all water with no broth and chicken, just a bit of rice. It tasted horrible and ruined my casserole.
What's worse, is that I called the customer service phone number listed on the can and I was to be chared $3.75 just to talk to them! How outrageous and what extremely poor customer service! I have a legitimate complaint, do not have access to the internet because i'm a senior and am having to ask my daughter to log a complaint because there is no venue for me to do so.
I should not be charged to give my opinion on the quality of the campbell's soup at campbell's nor should I have had to waste my money on the bad-tasting soup. I would have preferred the red and white lable but it was not available at the large grocery store, just the lite version was available.
Generic brand, I hope you're better.