Menu
Write a review
File a complaint
Calm Profile

Calm

www.calm.com

Learn how the rating is calculated

4.0 4 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Calm Complaints 4

ComplaintsBoard
G
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Calm Unauthorised transaction they are taking money out of my account

Unauthorised transaction they are taking money out of my account.. I need my money back I didn't sign up for the account they took my money out of nowhere I provided a picture of time date and amount information

Read full review of Calm and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
E
E
E. King
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

I purchased this app for 62 dollars and some change. Under email kladmd1@ymail.com I have called countless times to itunes who refused to refund. They suggested i reach out to calm.com which i did by email. They also refused to refund my $. I canceled this membership within 24 hours. This is absolute robbery that they wont refund my $. Its complete run around.

ComplaintsBoard
N
Verified customer This complaint was posted by a verified customer. Learn more

Calm I purchased this app for 62 dollars and some change

I purchased this app for 62 dollars and some change. Under email [protected]@ymail.com I have called countless times to itunes who refused to refund. They suggested i reach out to calm.com which i did by email. They also refused to refund my $. I canceled this membership within 24 hours. This is absolute robbery that they wont refund my $. Its complete run around.

Read full review of Calm and 1 comment
Hide full review
1 comment
Add a comment
C
C
C. Pouros
Send a message
Jun 18, 2023 10:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have attempted many times to cancel this app and subscription. Besides making it difficult to navigate no cancellation has been able to be obtained. This has been more than a year.

ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Calm On 8/19, I enrolled for a Calm annual subscription at $69.99

On 8/19, I enrolled for a Calm annual subscription at $69.99.I never really used the service and decided to let it expire.On 8/19, I was automatically charged another $69.99 without any prior authorization or email notification.I attempted to contact customer service via email for a refund but never received a reply.I tried to contest the charge with my credit card company but was rejected, citing Calms Terms of Service.

Read full review of Calm
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Is Calm Legit?

Calm earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Calm stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Calm's reputation as a trustworthy leader in their field. Customers can rely on Calm's services, assured they're dealing with a highly reputable and fully legitimate company.

By resolving 75% of 4 negative reviews, Calm is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.

Calm has registered the domain name for calm.com for more than one year, which may indicate stability and longevity.

Calm.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Calm.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Calm.com you are considering visiting, which is associated with Calm, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Calm website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Calm.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Calm.

However ComplaintsBoard has detected that:

  • Calm protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Calm. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Calm Today was notified my CALM subscription was renewed

Today was notified my CALM subscription was renewed. I have not been able to use the CALM subscription for the past year so I thought I did not have one, I did not have access to their material. My password does not let me in to their app. A customer cannot email directly or call to get assistance. I am trying to receive a refund and remove this company's access to my financial information. Please let me know if you need further information.

Read full review of Calm
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Overview of Calm complaint handling

Calm reviews first appeared on Complaints Board on Apr 24, 2023. The latest review Unauthorised transaction they are taking money out of my account was posted on Apr 30, 2023. The latest complaint Unauthorised transaction they are taking money out of my account was resolved on Apr 30, 2023. Calm has an average consumer rating of 4 stars from 4 reviews. Calm has resolved 3 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Calm Contacts

  2. Calm emails
  3. Calm address
    140 2nd St Fl 3, San Francisco, California, 94105-3731, United States
  4. Calm social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 16, 2025
Calm Category
Calm is ranked 10 among 19 companies in the Health and Wellness Apps category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.