Ophelia Health Patients Reviews and Complaints

Latest Reviews and Complaints

Bobby_123 of New York, US

Verified customer

New review

Featured review

Scam

I believe they are committing fraud on a massive scale. If we learned anything in the last couple of years regarding "health startups" it is that they need to be held under high scrutiny due to the delicate nature of the services they offer, especially when it comes to vulnerable populations like those with drug addiction. Almost all patients that I...

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K. Pfannerstill

Verified customer

Ophelia Health I started using Ophelia services like 2 months ago

I started using Ophelia services like 2 months ago. I went to them cuz I had a drug addiction to opiates. After my first checkup, they told me my insurance will cover the program in full. But now that I'm all in and addicted to the Suboxone they prescribed, they're telling me I gotta pay $195 a month to keep getting help and prescriptions. Every day they charge my debit card $195, which made me close that account cuz I didn't have enough money. I'm scared that if I don't pay, they'll stop treating me and I'll be stuck addicted to Suboxone with no way to get more. I can't afford $195 a month. If I knew that's what I had to pay, I wouldn't have picked this service. It seems wrong to trick people out of their money with a really addictive drug like this. I don't know what to do, but I can't go back to my old life. They promised me a better way, but now I'm not so sure.

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How responsive is Ophelia Health's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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Ophelia Health has received 1 complaints on ComplaintsBoard. The first reported case, I started using Ophelia services like 2 months ago, was published on Jun 18, 2023, and the most recent complaint, Scam, was posted on Feb 11, 2025.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is Ophelia Health Legit?

Ophelia Health earns a trustworthiness rating of 87%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Ophelia Health highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about Ophelia Health to understand what to expect from them.

We found clear and detailed contact information for Ophelia Health. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Ophelia.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ophelia.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

Ophelia Health protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
We conducted a search on social media and found several negative reviews related to Ophelia Health. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.