United Kingdom - UB81DH
respected sir / mam
my self komal narang shop name SAI COLLECTION SHOP NO-2 INFRONT OF PREM NAGAR GURUDWARA JABALPUR MP .CADBUARY CHOCOLATE DISTRIBUTER M.B.A [ MAHACAUSHAL DISTTRIBUTER ] AND HIS SALES OFFICERS & COMPANY SENIOUR OFFICERS ARE ALSO DONT SHOW THERE INTEREST TO SATTISFIED THE RETAILERS LAST SIX [ 6 ] WEEK NO BODY HAS COME TO TAKE ORDER LAST TWO WEEK WEN SALESMAN CAME AND TAKE THE ORDER . AFTER 3 DAYS HE SAID THERE IS NO STOCK . BUT THEY ARE SELLING THERE PROUCT IN LETTER PAD AND TAKE SOME EXTRA MONEY OVER ? AND ABOUT THIS I HAVE COMPLAINT IN CADBUARY INDIA LTD & SEND MAIL ALSO. WHEN MY PROBLEM IS NOT SOLVE I ALSO CONTACT TO MRS DISUZA MAM ALSO. AND LAST YEAR MBA SALES OFFICER MR SANJAY TAKE MY DEFECTED BABY FRIDGE TILL NOW I ONT GOT MY FRIDGE I THINK HE HAS CHANGE FROM OMPANY AND SALE TO ANOTHER SHOP KEEPER IN BLACK. ? THIS SOME PEPLE MAE A IG ZERO TO A REPORETED COMPANY [ CADBUARY INDIA LTD ... PLSSOLVE MY ALL PROBLEM AS SOON AS POSSIABLE OTHERWISE I HAVE GO TO CONSURE FOURM...
CONTACT NO - [protected], [protected]
I still can't work out what it is but it is white long an hairy it sounds like mould but its not, it looks like the fluff out of a pillow but more thinner and straight and the beste date is the23/01/2012.
This is the actual complain message I sent to kraft (distributor of Cadbury in the Philippines) last...
You must first send your findings from your Bad Products from your
LAB and Cadbury should be Guilty and feel shameful, the Person who (I)
suffered from your Bad Product quality in Mumbai in 2008 and again now
his Family, the Children Suffered and overall at that time and this
time the Trauma I gone thru and my family who will take responsibility
and give the compensation, that time in Mumbai I cooperate with you
beside that I suffered and as an Part of Media and Indian Citizen, I
supported Cadbury, its OK and it can be happened and believed and
trusted Cadbury’s assurance that in Future they will not repeat the
same and deliver me and all Indians the Quality and Hygiene Products
but this not happen and repeated once again with me and my family that
means Cadbury is always made and making this type of Cheap and Bad
Quality Product and always one of Indian suffered.
Don’t your Companies any Senior Official atleast call me or get the
Problem know and do the needful but beside doing Bad Manufacturing,
company don’t know how to relief Customer and help out.
Cadbury will surely get sincere when this issue will run thru Legal
Court and thru Media all over India; everyone will know what the MEETHA
Means that Cadbury.
I assure you, I and my family what got pain and what Cadbury assure in
2008 and failed to do so it’s a DOOKHA with me and India, you are
showing with your Advertisement that Meetha and Sudhata means Cadbury
but Reality I know and have Proofs.
This EID, Dusherra, Diwali and New Year, I assure you, no known People
from my side will Purchase CADBURY Product and every Indians will know
the Reality and Bad taste of Cadbury, no Indians will buy and prefer
Cadbury this time and in any Festival.
My Children’s and Family now scared of Chocolate and any Chocolates
just because of Cadbury.
I will Claim for this DHOOKHA and DITCHING, ME and MY Family and Every
I will take this Issue and Reality on Civil Platform and one time Cola
Drinks faced and every Big Companies like you will know when a Person
and a Indian Trust you always what you give him and them just DITCHING
and DHOOKHA with all.
PRANEET ANAND DIXIT.
I hope you must have seen your Products Photos and the
Sample your official guy took for the Testing, I too will give your
Chocolate in Govt. Lab for Testing and I am registering the Product
Complaint and Earlier Complaint with all Proofs and will raise this
Issue thru Media also as an part of Indian Media, as some of one Indian
did with Cola & other Soft Drinks.
I Claiming for Ditching me as in 2008 your Product 5Star I found with
Hair in it and your Company too tested and found Manufacturing Defect
of your Quality Product and Cadbury India assured me they will deliver
me and Indians quality and hygiene Products always which they again
failed to do so in 2010 only and that time I didn’t claimed and raised
the issue but this time I will surely go ahead.
Complaint I logged Officially FYI:
I HAVE PURCHASED THE 2 DAIRY MILK CHOCOLATE FROM NEW-DELHI AND ITS
PACKED DATE: 04/10 AND EXPIRY ON: 12 MONTHS LATER. BUT AS MY TWO
CHILDREN OPENED IT AND TRY TO EAT IT, THEY STARTED VOMITING AND THEN I
CHECKED ONE CHOCOLATE WAS WITH TOTALLY WITH BAD ODOUR AND SHOWING LIKE
FUNGUS TYPE AND OTHER CHOCOLATE WAS HAVING A THICK WHITE LAYER LIKE WAX
DEPOSITED ON IT, AND DUE TO CHILDREN VOMITING AND UNEASINESS MY SISTER
RAN AND FALLEN DOWN AND GOT CRACK ON HER BACKBONE, EARLIER ALSO IN 2008
IN MUMBAI, IN SAME CADBURY PRODUCT WITH 5-STAR CHOCOLATE I HAVE GOT
THE HAIR IN THE CHOCOLATE AND I HAD COMPLAINT FOR IT AND THEY CHECKED
IT IN THEIR LAB AND FOUND IT WAS A MANUFACTURING DEFECT AND THEY
ASSURED ME THAT TIME, THEY WILL DELIVER ALWAYS GOOD AND HYGIENE PRODUCT
TO INDIANS AND WITH SORRY NOT REPEATING IN FUTURE, THAT TIME I DIDN'T
CLAIMED FOR NOTHING AND THEY JUST GIVE ONE CHOCOLATE PACK WITH SORRY,
BUT THIS TIME AGAIN THAT MEANS THEY ARE DELIVERING CONTINUALLY BAD
PRODUCTS TO INDIANS AND TAKING PROFITS OF CRORES DAILY. THAT TIME TOO I
GOT LITTLE UNWELL FOR 2 DAYS BUT I LEFT, AND I ACCEPTED CADBURY
ASSURANCE BUT THIS TIME I WILL NOT LEAVE AND RAISE THIS ISSUE LEGALLY
AND THRU MEDIA ALSO AS AN PART OF INDIAN MEDIA. PLEASE SUPPORT ME AND
Note: Forwarded message attached
— Original Message —
From: "praneet anand dixit"[protected]@rediffmail.com
To: consumer. service. [protected]@cadbury.com
Subject: Re: Reg : Mr PRANEET DIXIT - FW: Contact Us Information -
PRANEET A DIXIT
Please look the quality of your Product Dairy Milk, I have buyed it
from Chattarpur New Delhi. My discomfort, this is the second time I
have faced the bad product from Cadbury, once in Mumbai with 5 Star
chocolate and this time with Dairy Milk large one.
My children nearly to face to get ill and my sister fallen down and
broken her backbone due to children shouted and showed discomfort, she
ran and slipped due to your great Product.
I have talked to one of my senior friend from Parliament and talked to
advocate to fill the case in Consumer Court and this case I will put in
Public thru Media and this is really a great experience.
Please see the attached Photos.
Your Product PKD Date: 04/10
Expiry Date: After 12 Months.
My Address: Noida
Mob. No - [protected]
No-one from your Organization has called up me and not even tried to
know and clear the problem.
Thanks for your cooperation.
On Fri, 06 Aug 2010 17:13:38 +0530 wrote
We refer to your mail dated 2nd August, 2010 regarding
your dis-satisfaction with the purchase of Cadbury chocolate.
At the outset, we would like to assure you that Cadbury is very
conscious of its responsibility towards society in general and consumer
particular and have enjoyed consumer confidence in India for over 60
years as well as
worldwide for so many years because of our commitment to Quality and
We shall be grateful if you could let us have the following details
to enable us to understand your grievance :
name of the product
Batch Code and Pkd as printed on the pack
of your dis-satisfaction
name and address of the retail outlet from where this was purchased and
date of purchase.
complete postal address
Upon receipt of your reply, we shall depute our Sales Officer to
visit you. Please hand over the product in question to him for our
Assuring you of our
CADBURY INDIA LIMITED
Consumer Service Cell
Sent: Monday, 2 August 2010 2:40
To: Consumer Service Cell;
Subject: Contact Us Information -
us form information
BAD PRODUCTS, INDIAN PUBLIC HEALTH ON STAKE, CRORES
DAILY PROFIT OF YOUR COMPANY AND DAILY CRORES OF HEALTH GOING DAY BY
DYING. I AM FROM INDIAN TELEVISION-MEDIA AND I ASSOCIATED WITH
WITH LEGAL PROCESSOR AND CONSUMER
COURT AND MEDIA, I WILL FLASH WHAT BAD, CHEAP
PRODUCTS YOU ARE SERVING TO INDIANS. MY OWN FAMILY SUFFERED AND MY
BECAUSE OF YOUR BAD CHOCOLATE, MY NEPHEWS SUFFERED AND DUE TO THAT MY
FALLEN AND BROKEN HER BACKBONE. WHAT HAPPENED IF CHILDREN HAVE
CONSUMED WHOLE CHOCOLATE.
EARLIER IN MUMBAI ALSO SAME HAPPEN TO ME, IN YOUR 5STAR CHOCOLATE
DEAD HAIR, I COMPLAINT ABOUT IT, YOUR COMPANY CHECKED IT FOUND
LEFT THAT TIME JUST TAKING A SORRY FROM YOUR SIDE AND A ONE GOOD
CHOCOLATE PACKET BUT THIS TIME I WILL PUT THIS BAD PRODUCTS HUGE IN-
EVERYONE. PRANEET DIXIT [protected]
Cadbury Cocoa Partnership – a historic alliance to secure the future of
cocoa farming. Visit www.cadbury.com to learn more
Please support our Purple Goes Green commitments and consider the
environment before you print this email
This e-mail and any files transmitted with it are confidential and
>may contain privileged information. It is intended solely for the
>use of the individual or entity to whom it is addressed. If you
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PRANEET A DIXIT
While eating a Cadbury dairy milk Eclairs toffee, i came across a metal kind of object inside it. I in fact ate a few broken particles of it before i realized what the object was. I was really worried for my health after consuming it as I felt a lot of unease in my throat.
I would like to officially launch a complaint against the company for negligence to public health due to hazardous materials inside their product. I have managed to retain a little portion of the toffee with the object in it.
I bought about 6 chocolates from a near by store. I got Diary milk, 5 star and Munch. When I reached home and...
Dear sir, We purchased one cadbury choclate on our way back from trichy, tamil nadu. however on opening...
I had bought a Cadbury Dairy Milk Crackle on 6th August 2009. On 0pening the packet I found half of the chocolate bar was missing.
The incident is very disturbing. Hope necessary action to be taken to mitigate such occurance.
Product Name -Cadbury Dairy Milk Crackle
Code- P 90428
Bar Code - 8 [protected]
Net wt- 42 g
A retail outlet in Jadavpur, Kolkata.
Location - Near Jadavpur 8 B Bustand, On Raja S.C.Mullick Road, Beside HDFC ATM, only shop at the corner of the lane leading from Raja S.C Mullick Road towards Dutta Printers.
From: Sumita Gupta C-66 Rohit Kunj Pitampura Delhi-110034 Email/Mobile: [protected]@yahoo.com ...
I loved Cadbury, but the incident that took place a few days back prompted me to post this complaint. I bought a 150 grams of Cadbury Roast Almond from Gaisano Store in Kabankalan City, Negros Occidental, Philippines a couple of days ago. I checked the wrapper for the expiration date and I read 05/10/09. I assumed that it meant 5 October 2009 which is months away.
That same night, I felt like binging and I grabbed my favorite chocolate (the same Cadbury Roast Almond I bought earlier that day). I opened it and broke a small portion of the chocolate bar. At first bite, the chocolate tasted funny, but I didn't mind it thinking that it was just because I just brushed my teeth. When I was done with that portion of chocolate, I couldn't shake the feeling that something was wrong. It reminded me of the Van houten chocolate that I bought (from the same store) that had molds. So I decided to open up the whole package.
Much to my disgust, there were a number of worms wiggling in the chocolate bar! There were also molds! On instinct, I threw the chocolate and rushed to the toilet to wash my mouth. I decided to return the store the following day to file my complaint. You would be surprised and disgusted with what the merchandiser told me.
When I asked for the store supervisor for my complaint, the first person that they called was the merchandiser. The merchandiser told me that they had no idea that there were worms in the chocolate bar. Besides, he told me, the chocolate was already opened. I felt my blood rush to my head and I told him, "Are you plain stupid or what? How would I know that there are worms in the chocolate if I didn't opene it?" Then they asked me to ait for the supervisor. Around 15 minutes later, the supervisor approached me. He was carrying a few bars of Cadbury. He told me (and showed me) that the expiration date is stated as day/month/year which he said illustrates that the chocolates on display were not expired. So I asked him how he would explain the worms and molds in the chocolate that I purchased. Hold your breath, he told me: It's a RECURRING incident involving Cadbury Roast Almond. I asked him, "So what do you do about it?" He said, "We just report complaints to the local distributor."
Amazing! Those people in the store don't take responsibility for the food products that they put on display! How could they allow such incident to happen repeatedly and take no actions on it? And how could Cadbury allow this thing to happen in the first place?
If I were to be asked what should be done, I would definitely say: They should put a warning on Cadbury chocolates that says: This product is only for those who have the stomach for wiggling worms and thickened molds.
My name is Shelley Tryon. I have been buying caramilk chocolate bars for years because of how good they are...
this isn't really a complaint
i was just wondering what did you guys do as a company to the caramilk bar?
i enjoy the bar very much so, they have a new package, and a new taste to them..
soo i was just wondering did you do??
and i'm not really a big fan of the new taste...
thank you muchly
Cadbury's The Art of Happiness promo was a sham! Its judges did not themselves know what they should be judging about. I joined the contest, taking pains to carefully build my Cadbury-wrapped paper art design according to its Art-of-Happiness concept. But what huge disappointment I got when I felt cheated out so unfairly in the end. I'm no spoilsport or no mean loser. I can accept defeat and lose valiantly as long as the loss is reasonable and fair. But choosing designs that did not at all depict the contest theme and fell short of the other criteria, like audience votes, is unbelievable! To illustrate: my design showed a balikbayan dad being welcomed at the airport arrival area by his wife and children, which, to me, is a very timely tableau of what constitutes happiness in today's Pinoy families. To compare: 3rd place winner they chose is an Egyptian chariot, 2nd place is a Chinese pagoda-lamp, 1st place is a mountain-beach resort replica. Where is the message of happiness in the winning entries they selected? Beats me. So pray, tell me, don't I have reason to cry "scam!"? Choose Cadbury, Choose Happiness, the promoters say. I say: Cadbury leaves a bad taste in my mouth after this experience!
I recently purchased a Cad bury Chocolate from a local shop in Delhi, after opening the outer packaging of...