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Cabinet & Stone Expo Complaints Summary

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Our verdict: Engaging with Cabinet & Stone Expo at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Cabinet & Stone Expo I recently had quartz counters installed by this company and I am very happy with the counters themselves

I recently had quartz counters installed by this company and I am very happy with the counters themselves. However, I encountered a significant issue when I called to address a problem and was abruptly hung up on. The installation took place on March 25th, 2022 at around 11:00 am. Prior to their arrival, we had already removed our old counters. Just before they started the installation, I used the plug in the kitchen to turn on my coffee maker and make coffee. The installers began by leveling the current cabinet and securing some of the cabinets to the wall by attaching pieces of wood behind them. They then used a multi-function tool to remove old glue and prepare the top of the cabinet. The counters were subsequently installed and they looked fantastic. I was instructed not to place anything on the counters or install plumbing for 24 hours, so I followed those instructions. The next morning, when I tried to hook up my coffee maker again, it wouldn't work. It turns out that all three outlets along one of my walls are not functioning. After speaking with a few people, I was informed that it is likely that one of the screws used during the cabinet installation hit a wire. I reached out to the company to address the issue, but they are refusing to accept any responsibility. They cannot comprehend how a counter installation could be connected to an outlet malfunction. Eventually, the manager became frustrated with me and abruptly ended the call. I am still left with three non-functional outlets and I am unsure how to fix the problem without incurring additional expenses, especially when it was clearly their fault. Based on my experience, I cannot recommend using this company.

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Is Cabinet & Stone Expo legit?

Our verdict: Complaints Board rates Cabinet & Stone Expo highly, signaling it as a legitimate option for users seeking reliable services. Despite this endorsement, the 0% resolution rate for complaints about Cabinet & Stone Expo raises questions. Diligently reviewing Cabinet & Stone Expo's client feedback and resolution practices is recommended for those considering Cabinet & Stone Expo's services, ensuring a comprehensive understanding of its legitimacy and commitment to customer satisfaction.

Cabinet & Stone Expo earns 82% level of Trustworthiness

Excellent Trust Notice: Cabinet & Stone Expo near-perfect at 82% trust. Use with confidence, maintaining usual caution.

We found clear and detailed contact information for Cabinet & Stone Expo. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Our scan shows Cabinet & Stone Expo website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the cabinetstoneexpo.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Cabinet & Stone Expo protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Cabinet & Stone Expo has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

Cabinet & Stone Expo Customer Reviews Overview

Cabinet & Stone Expo (cabinetstoneexpo.com) is a reputable company that specializes in providing high-quality cabinets and stone products for residential and commercial projects. As an authoritative reviews website, we have analyzed numerous customer reviews to provide you with an overview of the positive points about Cabinet & Stone Expo.

One of the standout features of Cabinet & Stone Expo is the exceptional quality of their products. Customers consistently praise the durability and craftsmanship of the cabinets and stone materials they offer. Many reviewers have expressed their satisfaction with the long-lasting nature of the products, highlighting their ability to withstand daily wear and tear.

Another positive aspect highlighted by customers is the extensive range of options available at Cabinet & Stone Expo. With a wide variety of cabinet styles, colors, and finishes, customers have the freedom to choose products that perfectly match their design preferences. Additionally, the company offers an impressive selection of stone materials, including granite, marble, and quartz, allowing customers to find the ideal fit for their project.

Customers have also praised Cabinet & Stone Expo for their exceptional customer service. The company's knowledgeable and friendly staff are commended for their willingness to assist customers throughout the entire purchasing process. Reviewers have mentioned that the team at Cabinet & Stone Expo goes above and beyond to ensure customer satisfaction, providing valuable advice and guidance when needed.

Furthermore, Cabinet & Stone Expo is highly regarded for their competitive pricing. Many customers have expressed their appreciation for the affordable prices offered by the company, especially considering the high quality of their products. This affordability makes Cabinet & Stone Expo an attractive option for customers seeking value for their money.

In conclusion, Cabinet & Stone Expo (cabinetstoneexpo.com) receives positive reviews for their exceptional product quality, extensive range of options, outstanding customer service, and competitive pricing. If you are in search of top-notch cabinets and stone materials for your project, Cabinet & Stone Expo is a reliable choice that delivers on both quality and customer satisfaction.
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Cabinet & Stone Expo contacts

Phone number

+1 (317) 879-1688

Website

www.cabinetstoneexpo.com

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