Tim Hortons reviews and complaints 2
View all 3010 complaintsTim Hortons - Quality of products crispy chicken sandwich
Location St Jacobs 1229 King Street North
Complaint Saturday Aug 21/2021 Time approx. 1:30 PM
We ordered 2 coffees and 2 Chicken Sandwiches Craveables. I placed the order the AAP as I was entitles to buy one get one/ The store did not have a record of the APP. At the cash I then tried the get $2 off purchase over and this would not go through either.
We paid for the purchase and drove to the park to enjoy the sandwiches to our shock we opened the sandwiches to find two pieces of chicken in one both overcooked almost deep brown and one the the other. These pieces of chicken were the size of my finger. I think this location is buying Chicken Fingers from a supermarket and recooking them? The pieces of lettuce were brown on the edges and no sauce on one of them, however the buns were good. We ended up making one sandwich out of two. It was the worse product I have ever had from TIMS. its sad to see this happen my wife and I have been going to McDonalds more often as 50% of the time we end up with dark roast when original blend is requested.
The young lady a the service window was very polite and friendly and tried to
get the APPs to register.
The product disappointments are repetitive in some locations this one in particular we know the ones that do not perform in Guelph and avoid them however no choice when we go to St Jacobs. We can go to the street bakery and will probably go there now.
Rod and Cindy Fairborn
136 Farley Drive Guelph Ontario
N1L 1M3
[protected]@gmail.com
[protected]
Desired outcome: I would like my $12 back for the sandwiches possibly you can check the products coming out of this location.
Tim Hortons - Boxes of 80 k-cups
This is the second box of Tim Hortons Decafe 80 recyclables that I have had, a number of the capsules explode in my K-cup coffee pot - it makes a mess everywhere. The first time I thought it was just a one off, but with the second box purchased at Costco, I'm having the same problem. Every now and again, one explodes. I have asked my friends and they have had the odd one happen to them. I believe this has only started happening since you went to recyclables (which I applaud you for doing so) The particular box has numbers on it Best before 2022-05-02 [protected] Bar code [protected]
Tim Horton's kcup are expensive compared to other products of same. I'd appreciate if you could enlighten me on what is the problem, I've lost about 5 already in this recently purchased box.
Thanking you Dora Rooke
Desired outcome: Return of letter or product
Latest Tim Hortons Reviews
About my chicken sandwich I would like two rolls and give 150 points. Food quality and store customer service Coffee cups Yoghurt with berries and granola, and also cheese croissantGiving a Voice to Consumers
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