Tim Hortons reviews and complaints 1
View all 3011 complaintsTim Hortons - Hazelnut chocolate eclair
Hello,
I went to the Tim Hortons Store in Innisfil and ordered a six pack of donuts to include the Hazelnut Chocolate Eclair. The woman told me that the hazelnut chocolate eclair was not considered a donut, yet the promotions list it as a dream donut. I ended up purchasing two hazelnut eclairs, a polar bear and apple fitter separately. The promotional materials drive through signage, emails and the app are misleading causing people to think that the hazelnut chocolate eclair is a donut.
Thank you,
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