Tim Hortons reviews and complaints 1
View all 3011 complaintsTim Hortons - Unsatisfied with bagels almost every time from this location.
I went to a drive thru location today at 1:39 - got my order by 2:05 - which was an everything bagel toasted with plain cream cheese and lg dbl dbl coffee. When I opened up my order I was so disappointment yet again! Most times when going to this location the bagels are not toasted they are warmed! And then if you ask for butter or cream cheese you get almost like they swipe off the left overs off the knife on to the bagel and give it to you, if you forget to tell them to make sure to put lots of butter or cream cheese on your bagel. You will see from the attached pictures that some of the piece of the bagel actually have no cream cheese as all - which I paid for! It is beyond frustrating when you are looking forward to my meal as I ordered it for my lunch today cause I was busy and just wanted to grab something quick.
Desired outcome: I want a refund!!!! So frustrated right now! and the employees need to give customer what they ask for!
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