Tim Hortons reviews and complaints 1
View all 3019 complaintsTim Hortons - Drive-thru and constant order errors
The drive thru holds 15 cars max and I yet daily it's a 25 minute wait on average to make it to the window. Being an ex employee, this is terrible. On top of that, my local Tim Hortons employees cannot get a simple 2 coffee and a donut order correct. When asked to fix it, they change lids and hand back the same coffee. Terrible service, gas station coffee is better around here.
Desired outcome: Quality training and a general understanding of the english language
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