Menu
Categories About us Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
Register
Write a review File a complaint
CB Fast Food Chains Tim Hortons 1800 Tranquille Rd, Kamloops, BC, V2B 3L9, CA
Tim Hortons company logo
Tim Hortons
reviews & complaints
Tim Hortons company logo

Tim Hortons

1800 Tranquille Rd, Kamloops, BC, V2B 3L9, CA
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.timhortons.com
www.timhortons.ca
Phone number
+1 (250) 376-5560
Category
Fast Food Chains
Working hours
Mon
5:00 am - 11:00 pm
Tue
5:00 am - 11:00 pm
Wed
5:00 am - 11:00 pm
Thu
5:00 am - 11:00 pm
Fri
5:00 am - 11:00 pm
Sat
5:00 am - 11:00 pm
Sun
5:00 am - 11:00 pm

Tim Hortons reviews and complaints 1

View all 3012 complaints
ComplaintsBoard
V
7:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tim Hortons - Drive-Thru Service and Accessibility

Extremely poor service. Drive-Thru refused to serve a person with disabilities using a medical mobility scooter when they've done so many times previously. Lack of curbside delivery and the requirement for in-store pickup can pose challenges for individuals with accessibility needs. Accessibility in-store is difficult typically due to many people obstructing paths and restaurant layout. Complaints have been made several times with no further response. It seems this Tim Horton's is lacking both equality and accessibility. Original complaint made on May 3, 2023

Desired outcome: I'd appreciate a response, apology and commitment to providing curbside delivery if drive-thru service is refused.

Read full review of Tim Hortons
Hide full review
Helpful? 0 0
Share
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.