Costco reviews and complaints 2
View all 1970 complaintsCostco - Nintendo switch bundle
At the nintendo switch display we took one of about 40 cards and then stood in line for a long wait just to be told you had no more product available. Should not have item cards if you have no stock!. Have been an executive member for almost 20 years and am seriously dissatisfied with this lax attention to product availability and item card numbers. Come on costco. Usually so on the ball with this.
Very disappointed family tonight!
Desired outcome: Follow up
Costco - Service at front door on entering building
On Monday January 11 and I entered the Sherwood Park Costco with my 4 year old daughter. I was very upset that they have made their policy that children over 2 must wear a mask. And they made me put a mask on my 4 year old even though I expressed that I was very unhappy to do so. If I hadn't just drove an hour and a half to get to Costco, I would have left. But I didn't want my child, who has lots of anxiety when it comes to everything with this pandemic, to feel like it was her fault we couldn't go in to the store. Because that's how the manager and lady at the front door was making us feel. I think some research should be done on the risk of bacterial pneumonia that wearing masks causes vs. the actual risk of a 4 year old getting COVID. I will not be returning to any Costco's with this policy to muzzle our children
Desired outcome: I would like the policy to change about children having to wear masks in these stores
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