The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Mortgage Companies Complaints

Sort by: Date | Popularity

CitiMortgage / pmi

Cyndee Haima on Aug 8, 2018

Mortgage Number 1124315193 We purchased our home in June 2016 for 370K. This 20yr old home needed TLC and some updating. We planned to put around 80K into it. We only put 5% down so we would have funds for the updates. I specifically asked the loan originator about when we could request an...

21st Mortgage Corporation / rude and unprofessional service reps

Estelle Oliver on Aug 1, 2018

I am not only having financial problems, i am also having health issues. I am self employed and due to the health issues I cant work as much. I am behind on all my bills so I try to pay the important bills, lights, mortgage and food. I cant make the mortgage payment until the end of the...

Ocwen Financial Corporation / misapplied funds

Posted beyond words on Jul 31, 2018

I've had nothing but issues with this company. I've been on a forbearance plan initiated on late 2017. The forbearance was the best way for me to get back on track with the payments. Due to hurricane Irma, my area was declared a Federal disaster area. The forbearance plan delayed payment...

MyLoanCare Servicing / taking my money and falsifying late payments

Murray16 on Jul 31, 2018

My home loan was sold to loancare about 1 10 months ago. Everything was fine for the first 4. Now they are refusing mortgage payments saying that I am late (I have never been late on a payment) I always make them early. But now they are taking full payments from me and 27 days later...

My Loan Care / cannot access the website of my loan company

Le Skeep on Jul 24, 2018

For about two months now MAY 2018 to now, JUL 2018, access to the Loan Company's website will not open. I have 3 browsers to check this with: Windows 10, FireFox and Google. None of them can acces the website. I have tried turning off my protection with Norton and thi...

CitiMortgage / property taxes

Melissa Campos on Jul 7, 2018

My husband and I bought our house in 2013 and in 2017 we submitted tax exemption paperwork because my husband is a veteran. Our payments were approximately $1150, which then got reduced to $838. This was in the early part of the year. Come November our loan was sold to Nationstar/ Mr...

Freedom Mortgage Corporation / excessive home inspection fees and incorrect updates to the credit bureaus


This company is a nightmare to deal with, severe lack of customer service. I've had an ongoing dispute for a couple years now. TransUnion has my account listed as "closed on 02/01/17 and derogatory. I had unfortunately filed bankruptcy in 2012, which this account was included. However, had...

Quicken Loans / mortgage on a home.

SMorrical on Jul 2, 2018

We were given a pre-approval letter by quicken loans in february 2017 to buy a house specifically the one we were renting at the time. Our lease was up in may and the owner gave us a chance to buy the house. My husband gave the broker nick babut everything he requested, and continued to do...

AFR Loan Care / homeowners and hoa insurance

Anne Peet on Jul 1, 2018

I have contacted Loan care each and every month now for months on letters sent to me with one saying they will take out insurance for me if I do not supply them with proof of insurances. Well I have month after month and have talked to so many customers service people who I am beginning to...

Hardee's Restaurants / late delivery and it came cold not fresh!!

Latifa Abdulrahman on Jun 30, 2018

Respected Sir/Madam... Hardeez Resturant, I would like to submit complain of order done via TALABAT for your restaurant. It came after 10.00am and our order as per attachment was by 8.30. and as per talabat it will deliver in 30 min. they lie about that and when I called they said they...

Specialized Loan Servicing [SLS] / mortgage loan

Shortfuze on Jun 29, 2018

It started last November 2017 I was on a so called payment plan to catch up my mortgage payments I stuck to the plan and in May 2018 they sent my mortgage payment back to me and said that I owed them 6000 dollars and they said that I was in foreclosure and I had not made a payment in 4...

Anglin Family Investments / predatory mortgage loan

Victimone on Jun 17, 2018

Predatory Loan ( Contract for Deed ) Payment manipulators, claiming they do not receive payments on time so in which they can extort late fees and cause the forfeiture of the Contract for Deed. They will not relinquish the deed at the end of its term due to the late payment that they had...

Eastern Savings Bank / mortgage

Bonnie and Thomas Green on Jun 15, 2018

Eeastern savings bank are a bunch of thugs. I was foreclosed in 2014 out of my home of 40 years. Their phone is answered by a message that says, we are a debt collector any information obtained will be for that purpose, your call may be recorded. I was not in debt when I made my first...

Citifinancial / cancellation of credit life without authorization and then when death certificate sent as requested selling the mortgage to bayview.

GingLy on Jun 6, 2018

My mother had credit life on a mortgage since 2006. The last month she was alive she started trying to get things in order. Was informed on a phone call to citifinancial that the credit life had been cancelled. She said I didn't cancel this. After many calls arguing they stated it...

Bank Of America Corporation / lien release

JohnettaK on May 24, 2018

I am in the process of trying to refinance my account however I ran into a lien release issue. I have been getting the runaround but finally on 5/22/18 I spoke with customer service who gave me hope. Well today 5/24/18 I received an email stating: we received your request to release lien...

Standard Bank South Africa / double deduction and incorrect debit order date

Janice Lynn Temmers on May 24, 2018

Hi there, Standard Bank Home Loans has the most incompetent team, I ever came across. First they double deduct my account for a few months. When the account holder (my dad) called them, they promised to call him back regarding the double deductions, but they did not. He had to call them...

Wells Fargo, and Specialized Loan Servicing / help with parents home that I inherited

Patricia F. Harvey on May 24, 2018

I inherited my parents home on January 2nd, 2017, when my father died. At this time the mortgage was with Wells Fargo, with a 40 year loan, and 10 k in back taxes. My father had to have his taxes deferred, in order to be able to pay his bill. I spent months sending Wells Fargo paper work...

NVR Inc / Ryan Homes / appraisal fraud?

Shannon Gregg on May 17, 2018

I purchased my home a little over 2 years ago. I am relocating and have put the house on the market. The new buyers appraisal just came back at 22K LESS than the purchase price - and previous appraisal. 2 yrs where property values have been going up. It seems very suspicious that there wa...

Specialized Loan Servicing / mortgage payments

Rebecca Pratt on May 11, 2018

You can read more about my SLS complaint at Becky's Consumer Chronicles on Facebook (getting state and federal regulators to address a problem is a numbers game, so I'm attempting to accumulate complaints), but here is the short story: Mortgage transferred from Wells Fargo in February...

Freedom Mortgage Corporation / mortgage

Freedommortgagesucks2 on May 8, 2018

Sadly, our mortgage was sold to Freedom Mortgage! We have always had our mortgage payments scheduled to be received no later than the 6th of the month. Every single month, they call us on the 4th to remind us that we are late!! I have asked them repeatedly to quit calling and it i...