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Mortgage Companies Complaints

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Novad Management Consulting, LLC / Reverse-mortgage servicing

Wj
WJG on Feb 22, 2017
Novad Management Consulting, LLC (NOVAD) is HUD's servicer for my mother's reverse-mortgage. NOVAD sent me a foreclosure notice in August 2015 then refused to give me a payoff balance for my mother's home where I grew up so that we can keep it in the family. NOVAD's refusal to let us pay...

America's Servicing Company [ASC] / Helping me keep my home

Di
dixie001 on Feb 21, 2017
I have called numerous times, and they failed to help me keep my home. I have filled out all the paper work that was required and they still wont help me. I need to have my payments to put on hold, because I am not working and have no income right now. I cant loose my home I will be...

Wells Fargo Advisors / Misrepresented

Si
Simone Gaber on Feb 18, 2017
On December 2016 my loan modification specialist stated if I was to file for divorce and get a Quick claim deed and send copies to Wells Fargo, I did file for divorce Dec. 16 2016 and in Texas the waiting time for a court hearing is 61 days. On Feb. 9th 2017 my loan modification specialist...

Bayview Loan Servicing / Unethical behavior

Ma
Massillon, Ohio on Feb 15, 2017
We have had a small business loan with Bayview Loan Servicing for ten years. We have had several life altering events over the past three years that lead to bankruptcy in January 2016. With the Federal Bankruptcy Court's approval, we held Bayview and the homes we own out of the bankruptcy...

Nationstar Mortgage / Not accepting payoff

Ch
Chris Medlin on Feb 15, 2017
Nationstar MortgageTried paying my entire loan off 3 times. They reversed the transfer payment 3 times and charged me late fees even though I had proof that it was they that reversed the transfer. In addition they cost me an extra $30.00 in wiring fees which they did not refund. You will wait on hold for...

Freedom Mortgage / Home loan

Su
Surgtech81 on Feb 11, 2017
This place is crap, we been trying to close on a deal since the end of Dec 16 very beginning of Jan 17. I have had to cancel furniture delivery and taking back the check to cancel my lease. They are so unorganized and have no idea how to process a VA loan. I was supposed to close the 13th...

LoanCare / LoanCareServicing.com / Customer service

Dr
Drew Dad on Jan 25, 2017
Since November 2016, I have been dealing with nothing but individuals for Loancare that do not do what they say their going to do. Loancare decided that they were going to charge me almost $6900.00 for flood insurance. First of all one would like to think they have access to the grid map...

Specialized Loan Servicing LLC / SLS will not refund over overpayment

St
Stoprippingmeoff on Jan 24, 2017
November 4th 2016 I made my regular payment via electronic check. I was making the payments for my mother in which her name was on this account. SLS then contacted my mother on November 28th and demanded another payment in which she paid over the phone as they said they would report...

First Step Equity / Rental listings

Nr
n romo on Jan 19, 2017
Contacted this company in November informed me i would get a listing in my area for 49.00 i submitted and paid and never received the listing never received emails on how to work there website. They charged my card three times before i realized the transaction you had to call and cancel...

Mortgage Relief Solutions / Liars - do not do what they say.. Stay away!

Ro
Rosemarie Chiong on Jan 10, 2017
Stay far away from this company! Huge scam!!! I'm not one to write reviews, but just wanted to warn everyone about my experience before you find yourself in the same position. We "hired" mortgage relief solutions to take over our property and help us get rid of it because it...

Wells Fargo / Mortgage refinance

Ka
Kaye Maughan Adamson on Jan 9, 2017
Dear wells fargo, Since we contacted wells fargo about our complaint with the mortgage refinance, we have been promised many times that the issue would be resolved in a timely manner. It has been several months and it seems that every week we receive a letter from the customer care and...

Carrington Mortgage / Mortgage sold to carrington

Ca
Carolyn Mirdo on Jan 9, 2017
Same story as others, Chase sold our servicing on our Mortgage Loan to Carrington. I am just as upset with Chase for doing this to their loyal customers knowing full well the reputation of Carrington. I am retired from Chase and have been with the Mortgage Industry for 30+ years. I have...

SLS / Transfer

No
nobodiesbusiness on Jan 7, 2017
I received a letter stating our mortgage was being transferred to sls in dec 2016. Received no welcome letter in which they stated they would be sending after calling them for days trying to figure out what was going to happen, all I got was a recording about the welcome letter which I...

AimLoan.com / Home purchase loan

No
NoNameAtAll on Dec 8, 2016
WARNING - AIM Loans is not for everyone and can cost you dearly. If your loan is low risk with no complications, AIM Loans will give you a great loan rate.If not, count yourself lucky if all you experience is a bit of inconvenience. In my case, they cost me over $60, 000. You could fare...

LoanCare LLC / Horrible : they don't communicate, mishandle accounts & misreport on credit

Js
JSkye on Nov 30, 2016
They purchased my mortgage and because I could tell early on they were so horrible, I refinanced away from them within 4 months. 1st payment due in Aug - sent. 3rd week of Aug I get a call saying they didn't receive, I send emailed proof of payment, they say they'll research & get back to me...

PNC / Mortgage loan number 8000260818

Do
Douglas Murawski on Nov 29, 2016
I have been trying to work with PNC Mortgage since early October of this year to have my October Mtg Payment be deferred to the end of the loan. I am totally unsatisfied with my results of spending hours on the phone with no satisfaction. I was transferred to numerous people and a few...

Low VA Rates / Home VA Refinance

Jo
JohnnyB1983 on Nov 28, 2016
LOW VA RATES is a scamming company that takes advantage of veterans in disparate situations. Take me for example. I was behind on my payments with my old lender, got the flier in the mail. Called and got promised all these great things. They have screwed up my paper work and want to keep...

Freedom Mortgage / Failure to process loss mitigation package

Th
Thomas Dellaventura on Nov 19, 2016
I have submitted my loss mitigation package 3 times in connection with loan number 0088442512. I have been trying to work with Freedom Mortgage to sign over my home since the Spring of 2016. I listed my home for sale in February of 2016 to avoid missing payments. I continue to maintain the...

American Premiere Funding / American premiere funding stole loans from me and laid us off before paying us 2009

Pf
pfhoops333 on Nov 9, 2016
Eric vaca, dave vitale, jon marglait stole loans from 10 of us mortgage consultants! they kept 15 original loan officers and used us to fill the pipeline, then gave our pending loans to the other officers over there, nancy, mike harris and a few other loan people over there. they were...

Dizhanrt Frenkogin / Terrible consultancy services

Ch
charlesxavier on Nov 7, 2016
I contacted Dizhanrt Frenkogin for a consultation related to mortgaging of my house in Dallas. He promised me of giving the best consultant service in the US. So i had a contract signed for him for the consultation and paid the consultation fees on his website as well. But when I met the...
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