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Mortgage Companies Complaints

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ABSA Bank / home loan insurance claim

Richardt Venter on May 23, 2017
I have two insurance claims with Absa insure, for two adjoining properties that have been sold, and vandalized just before transfer. The one claim has been declined in total and the other I am not getting any feedback from the consultant, and from what I understand (from the person I have...

Nationstar Mortgage / mortgage modification fail

Froebe on May 11, 2017
I have many frustrations with your company since they took over our mortgage, mostly because I seem to have gotten passed around from person to person and have not gotten consistent information or service because of that. We were on a trial and were working with Tewania and half way...

RoundPoint Mortgage Servicing / Claims checks that have been held by Roundpoint since August 2016

VictorMelendez on May 10, 2017
In August of 2016 we had a claim done on our roof do to significant damage on the roof after a storm. After receiving the checks, I contacted Roundpoint as to the necessary steps that would need to be taken in order to replace the roof myself as I am fully capable and used to do this work...

South African Home Loans / Sold dreams and given false hope just so i can sign up

TiisetsoM on May 10, 2017
I've just been taking advantage of because I am a bread winner and trying to look after my family. I've just been killed by sahl and joshila desai inc. Because I have so much on my plate. I decided to switch my home loan from standrad bank to sahl. Sahl promised a cash payout of r86000 on...

Timothy James Matheson / Mortgage fraud

AprilMader on May 8, 2017
Since 2014, Mr. Matheson has conducted numerous residential real estate closings without checking the accuracy of the mortgage files. Many of his clients have lied on their mortgage application. For example, one client stated that he lived in a property located in another state. However...

LoanCare / LoanCareServicing.com / cancelling pmi

David Powers on May 2, 2017
Spoke with a customer service rep about cancelling PMI and whether a licensed appraisal would work. I was told it would as long as the person was Licensed for the state of the home. The appraisal was sent in and denied. I have been given the run-a-round and can't seem to get any answer...

Select Portfolio Servicing / delay in accepting offer on property is unacceptable

Papa Gib on Apr 19, 2017
Select Portfolio ServicingWe need our good faith offer accepted. We are prequalified at, and made an offer of $130, 000 on the property at 760 Lindenwood Dr, Greenwood, IN 46142 on 24 January 2017. The offer has not been accepted by SPS to date, even though the first mortgage holder, Wells Fargo, quickly accepted...

LGI Homes / Customer service terrible and very rude!

tlmuzic on Apr 15, 2017
Went to go see a homes at LGI homes. Address 272 Chrysanthemum, New Braunfels, TX 78132. I was suppose to meet with Ariana Harless and was passed off to anoth sales person, because she had someone else before me. Well, I sat in the office for over a hour where my license was taken and my...

LoanCare / LoanCareServicing.com / services

sii123 on Apr 12, 2017
I got my mortgage transferred to Loan Care 2 months ago and its been horrific. I've been paying my mortgage and they said that I'm behind and ive called them twice and they can't really explain to me why. Even my payment history says I've been paying it. They haven't fixed the problem yet...

J.G. Wentworth / Refinance

Janet Jones on Apr 7, 2017
On February 21, 2017 I started a refinance through the Costco website and was contacted by JG Wentworth. I was working with Jennifer Cicotte, I proceeded with the company on the assumption my property would appraise at the purchase price. I paid the $450 for the appraisal and they verified...

US Bank / Home loan

Charles W Sneed on Apr 6, 2017
In 2007 US Bank granted my wife and I a loan with no hassles. We even refinanced our loan in 2009. Went we decided to sell US Bank wouldn't grant the loan to the couple that wanted to purchase our home. The reason explained to me was that the house needed to be on an engineered slab. Thi...

Wells fargo / Escrow account shortage

nxwalk on Mar 24, 2017
I live in Pearland, TX. The Southlake Subdivision. After paying a monthly mortgage of $1, 926.97 for the past year, I was informed that beginning May, a month from now, my payment is going to increase to $3, 222.72 due to a $9, 959.04 shortage in my escrow account. What the what?!? Is thi...

Quicken Loans / Hard credit inquiry

Eileen Martinez on Mar 18, 2017
Credco/quicken loans obtained a copy of your experian credit report. New inquiry alerts notify you when a company has viewed a copy of your credit report as a result of a loan or credit application. I responded by calling into your customer service center, in response to the solicitation...

Nationstar Mortgage / Mortgage loan servicing

findthereality on Mar 15, 2017
For anyone fighting a wrongful foreclosure you really need to read this book (Chain of title by david dayen) ! We are not connected to the author in any way, but this book explains exactly what the problem is, and why most homeowners (Especially in florida) have no chance of winning their...

Countrywide-Bank of America-Wells Fargo-Nationstar / Mortgage servicing - wrongful foreclosure

findthereality on Mar 14, 2017
For anyone fighting a wrongful foreclosure you really need to read this book (Chain of title by david dayen) ! We are not connected to the author in any way, but this book explains exactly what the problem is, and why most homeowners (Especially in florida) have no chance of winning their...

BLM Canada (Mortgage Brokerage) Navdeep Boparai / Intentional manipulation of agent and clients

Dwayne1 on Mar 7, 2017
Navdeep Boparai Principal Broker of BLM Canada. Hello, please do not get yourself or your friends and family involved with Navdeep Boparai Principal Broker and owner of BLM Canada Brokerage. He and the Company are thieves and parasites. Learn from our mistake. Any questions ask. His only...

United Parcel Service [UPS] / Package being delivered

Hairston sherri on Mar 4, 2017
On March 4th a package was delivered not to my door but on the sidewalk outside of my gate. If much daughter had not come home it would have still been there. Driver did not knock on door. This is unsatisfactory I have never experienced this with a delivery of a package from UPS. Thi...

Amerisave Mortgage Corporation / How not to get a loan

Leslie Pittman-Payne on Mar 1, 2017
Let call this how not to get a home loan!!! We started the loan process with Amerisave Mortgage by securing a pre-approval followed up by a pre-qual and receiving a ready buyer certificate. This certificate states we had passed all requirements to get a loan, Preliminary doc has been...

Farm Credit of Northwest Florida / Predatory lending, servicing fraud, foreclosure fraud

Charlene Brinkerhoff on Feb 27, 2017
This is what farm credit of northwest florida does... Farm credit has relationship with seller, high appraisals by their hand picked appraisers (Borrow complained appraisal were wrong but appraiser did not amend, fc told borrow to stop contacting their appraiser, dual tracking, no truth in...

Novad Management Consulting, LLC / Reverse-mortgage servicing

WJG on Feb 22, 2017
Novad Management Consulting, LLC (NOVAD) is HUD's servicer for my mother's reverse-mortgage. NOVAD sent me a foreclosure notice in August 2015 then refused to give me a payoff balance for my mother's home where I grew up so that we can keep it in the family. NOVAD's refusal to let us pay...
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