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Mortgage Companies Complaints

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Mr.Cooper / mortgage loan

Ma
MarkSexton55 on Apr 23, 2018

They are charging me 811 a month for my house and only 199 dollars goes to my actual house. The other just says taxes and interest. Every time I am them about it they hang up or avoid my question. I have to request to speak to someone in the United States Every time I call. I have been...

Wells Fargo / mortgage (homeowner's insurance)

Ko
Koogercub on Apr 16, 2018

HELLO! Our complaint is a little different than others I've seen but we are wondering if anyone has had or heard of a similar experience and what options we may have. My wife and myself went to her niece's boyfriends house at approx. 4am on Feb. 18 because her niece had called saying their...

LoanCare / mortgage company

Cr
Crazyme2 on Apr 12, 2018

Loancare is one step before scam to me they never answer the phone but tell you it's going to be a long wait leave call back number and when you are to late to make changes they answer for me it was 5 calls later and told me I needed to call 2 days earlier to make a change on my account so...

LoanCare / unsolicited field inspector home visit.

Ob
Ob K on Apr 10, 2018

On April 1st 2018, the day after Easter, a field inspector (SL-7) came to my home uninvited. My kids were home that day while I was not. While he didn't run into my kids that day they were playing basketball in the drive earlier with their friends. I also have a very protective dog that sits in...

LoanCare / mortgage

Kr
kristi boul on Apr 9, 2018

This is the worst mortgage company I have ever dealt with. They bought my mortgage from Chase and I had a bad feeling because I looked up the reviews. And a couple months later sure enough they raise my mortgage almost $300 a month! I just bought this house, and when people buy a house...

Neighborhood Assistance Corporation of America [NACA] / it works if you want it to

Pe
Persistent One on Mar 27, 2018

I closed on my home about three months ago with a 0.875% interest rate. This wasn't an easy trip, but that's probably what shakes out the people who are really ready from the ones who think it should all be done for them. I probably put about 150 hours of work into it. With the...

Neighborhood Assistance Corporation Of America / unnecessarily strenuous process #naca

Na
NACA-Stressful Experience on Mar 27, 2018

Atlanta, GA NACA Customer Your comments resonated with me. I used NACA in 2006 and the process was not as convoluted. I understand that it is important to screen customers to ensure that they are good candidates for a mortgage, but customers should not be subjected to emotional abuse and...

Dollar General / out of date merchandise

Rl
rleighton on Mar 24, 2018

Dollar Generalon march 24, 2018, I purchased 2 packs of energinzer batteries aa4 fpr $4 each. they were marked with a coupon for $4 refund for purchasing 2 packs. when I got home to use them the expiration date was to be redeemed by march 30, 2016. how can i get my money back and be assured that my...

Freedom Mortgage Corporation / this is my 4th loan and had the underwriter from hell that kept asking for documents already sent into freedom mortgage repeatedly

Dw
Dwain Masek on Mar 23, 2018

I provided documents for Freedom Mortgage underwrite only to have her ask for same documents repeatedly. Went to IRS and pulled last 2 years taxes/W2's. Sent to Freedom Mortgage. Underwriter wanted me to sign so she could pull taxes. Stated already sent into Freedom Mortgage. Review...

Loan Care Mortgage Company / customer service

Je
Jeanette Brown on Mar 5, 2018

For the last 4 months i've received terrible Customer service from this company, every time I call to confirm whether or not certain documents that were suppose to sent to me, or if certain documents had been received or to get information I need I talk to several different people and...

Cenlar / mortgage

Ja
jackyvi on Mar 1, 2018

My husband and I purchased our property in January 2016 with Primary Residential Mortgage, after a few (4) months they transferred our loan to Cenlar. With Primary mortgage our escrow was at a surplus of $3, 700 which was required at the time of our closing. Then Cenlar took over, when...

Specialized Loan Servicing [SLS] / mortgage loan servicer

Jo
John1981 on Feb 27, 2018

Sls continues to service a loan transferred to it without proper documents from ditech. They ignore warnings that the loan has no proof of collateral (can not produce title) since nov 2017 i've asked for a copy of title, they continue to "research" with no response or outcome. This wa...

Ditech / mortgage servicer

Jo
John1981 on Feb 27, 2018

I asked Ditech in Aug 2016 to refinance my loan. 3months after back and forth, I was denied because I could not provide them with Title to my manufactured home. This is a document they hold, not me (until the loan is paid off). I found out the re-finance process had been cancelled by my...

LICHFL / housing loan

Si
sivakumar1875 on Feb 19, 2018

I am sivakumar from erode I have asked the lic agent for a construction loan with lic office they referred a agent who has processed my loan and final he made sure that the loan goes under mortgage loan saying that approval this approval and the interest rate has gone to 12.5% they have...

PHH Mortgage Corporation / mortgage foreclosure

Be
Bernice Townsend on Feb 5, 2018

Owed small amount that I planned to cover on my next check, requested a reinstatement from their attorney, and the amount is double, so now I don't have the new amount they are requesting. PHH works with a notorious law firm who specializes in foreclosures in Philadelphia. It is more...

Vanderbilt Mortgage / untruthful post on credit report

Fo
Four4Winds on Jan 22, 2018

My story begins in the Summer of 2011. I was on a timeline, so I made a decision based on speed and bought a doublewide mobile home from Clayton Homes. I was told that they were looking at several mortgage options. Later I found out that the only company through which they do mortgages i...

Finance of America / mortgage

Ch
ChrisInman89 on Jan 16, 2018

Christopher Taylor - North Carolina Branch Hello, I was supposed to close on a house on 12/21/2017. I went to the attorneys office to close, and was told by Chris Taylor, come back @ 2. We have some paperwork to finish up. At 2, I was told 4. At 4, I was told to wait for a call the...

Auction.com / illegal lockout criminal trespassing and theft

St
Stole my house on Jan 10, 2018

8744 N Auriga Way was auctioned off on December 13, 2017. I was still living in the house and in the process of moving. I still had my belongings, pets, food, medical supplies, financial records in the house. On the 14th I was signing a lease on a temporary apartment and when I returned I...

MGC Mortgage / reporting payment history and foreclosure

Re
rebekaa12 on Jan 10, 2018

I have had problems with this company in the past. My main concern is that they do not report my payment history. this is hurting my credit score. I pray that wee are able to obtain a creditable lender that is willing to refinance our mortgages. We deserve it . Please if there is a mortgage...

Quicken Loans / home loan closing

Am
AmandalJones_ on Dec 26, 2017

I don't understand why you would wait till 12/22 on a friday before a holiday to ask for a bank statement when you could have asked for this weeks ago.. This is a small request that your using as an excuse to why we can't close before the beginning of a new year. We've had nothing but time...

     

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