I purchased a Android radio system with DAB+ for Mercedes GL. The DAB+ USB adapter is not detected by the radio. I have tried a total of 10 DAB+ USB adapters (that work on other Android radio systems), and the Seicane system will not detect it. I have now spent the last 10 months sending warranty claims to [protected]@seicane.com and [protected]@seicane.com. They are answering after some time, but there are answers like: Try another DAB+ USB adapter, please read the user manual. And this are the repeating answers. Is seems like they are doing their best to wear out the customers to avoid...
I bought a stereo for my van as a birthday gift for myself. I paid almost $600.00 for it not including shipping, when I ordered it I was asked to send a picture and the information (model, year etc) with it to ensure that they sent the proper wires with it. When I received the stereo the wires did not match what I needed to install the unit. I have been trying for months to get them to send me the information on how to return the unit and get my money back. At the beginning of this whole process if they had given me the information right away on how to return it and get a refund I might have...