Menu
Write a review
File a complaint
ComplaintsBoard
K
2:42 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Cashapp Investigation!

On December 16,2022 I add money to my card like always so before a purchase and cashapp decline my card but doordash did not see it on their end. Cashapp chat is not a good solution for customer support. I finally get a call and no answer on why my card declined nor why is it not showing on the merchant end.? I have countless issues with cashapp with ride shares they never update their service nor do they add tips to the transaction they deduct the amount of ride with tip included as if it is another transaction. They have what they call boosts for discounts that they do not honor nor does cashapp let the merchants know. Cashapp needs to be investigated with regard to their service and how they operate their platform. I want it to be known that they need to be investigated

Country of complaint: United States

Desired outcome: I ask for my boost percentage back and did not receive it. I want the merchants to know they are using their image to lure customers into thinking they receive a discount and they don’t

Read full complaint
Hide full review
ComplaintsBoard
D
1:51 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

September 17th @ 10:37 am is when the incident occurred. Earlier on that day I went to my local Walgreens to put money on my cash app so that I cent pay my rent. 474$ is the balance I added to my account. I do so. A little bit later someone had asked me if they can use my phone to make a phone call so I let him use it. The individual who used my cell phone...

View 0 more photos
Read full complaint
ComplaintsBoard
C
6:13 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hi Sam L. This is Deborah Merchant Complaint [protected]. When I emailed you today you told me to reopen my case because apparently, I made a mistake when I messaged you on February 3, 2022. On September 11, 2021, I had sent a payment of $1510.00 using Cashapp to the wrong recipient. It was a Saturday, so, I had to wait until Monday to call them. When I...

Read full complaint and 1 comment