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Roaman's Complaints & Reviews

Roaman's / unethical conduct by company


My elderly mother ordered clothing which was supposed to come with free shipping. The clothing did not fit her, so she asked to return it. They told her to send it back, and they would send her another piece, which may fit her better. She did not want to, but the phone sales lady convinced her. The item arrived and it did not fit her, so she again returned the items. She then recieved a bill for $7.50 for "UPS return." This bill arrived when she was spending a month visiting family out of town. By the time she returned home, there was a second bill for $27.50, for "late fees." My mother doe...

Roaman's / Charging for incomplete outfit & S/H on unwearable pants


Roaman's - I ordered from Roaman's catalog a three piece outfit, all sold separately. I received the jacket and pants and not the tank. The jacket requires something underneath. Later the tank was on back order, then it was "unobtainable". They insisted on me either paying for the rest of the outfit or paying S/H to return it. I requested free S/H, Roaman's Customer Services refused. Also, I ordered a pair of pants. I tried to put them on and found the leg was sewn closed mid-thigh. I sent them back with my complaint . They are charging me for the S/H. They will...