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Redi Set Go Xpress Complaints & Reviews

Redi Set Go Xpress - Washington, Seattle / Electric cooker

Lake Forest Park on Feb 9, 2011

This scam had an automated orderingprocess that was completely rediculous. I could not tell what came with the original order and then the whole process of buying extra pans was nuts. I am still recieving pans to the tune of $25. I am so unhappy with this company and this customer service and this product. I never do these kind of as seen on tv things and I never will again.

Redi Set Go Xpress - Illinois, Shiloh / Did not receive what I paid for

I ordered the "special" buy one, get one free offer for 2 payments of $19.95. I also 2 pan sets. The total bill was $51.80. I got a package which contained 1 complete unit; but, the free unit didn't have anything with it. So, I ordered another 2 pan sets for the second unit. It said I would also receive bonus pans. I got that package and only got the bonus pans, and was charged for the 2 sets. I sent them a letter, along with a copy of the invoice. Today, I got another package with 4 quarter pans, 4 oval pans, 4 full round pans, and 1 quarter pan? I still didn't get the 2 pan sets I...

Redi Set Go Xpress / poor customer service dept

The customer service is very poor. I ordered my item over the phone yesterday and gave my card upfront (mistake) and they went for minutes trying to sell me extras. At the end of the automated call I did not know what I’d ordered, what I was getting and what the total cost would be. First thing Sunday I called to cancel and got a confirmation that I would not be charged, but saw this afternoon online that my card had been charged anyway. Called customer service again and they verified it would be reversed this afternoon, but I bet they end up shipping it and I get stuck with shipping...