Payment One reviews and complaints

Unauthorized 3rd party billing on a company account.

PAYMENTONE, INC. HAS BILLED MY PHONE COMPANY, TWIN VALLEY TELEPHONE, WHICH IN TURN BILLED ME, FOR UNAUTHORIZED CHARGES ON BEHALF OF AMERITEL. WHEN I CALLED PAYMENT ONE AT [protected], I AM CONNECTED TO THE CARRIBEAN. THEY GAVE ME A NUMBER IN CALIFORNIA, [protected], THAT GETS YOU BACK TO THE CARRIBEAN. I TALKED TO A SUPERVISOR, KIM, WHO COULD SPEAK PRETTY GOOD ENGLISH. SHE GAVE ME A NUMBER FOR MS. ELIZABETH DENTON, [protected]. SHE ACTUALLY SEEMED TO BE A PRETTY NICE GAL, AND SAID THEY WERE THINKING ABOUT DROPPING AMERITEL, AS THEY WERE GETTING LOTS OF COMPLAINTS. AMERITEL'S ADDRESS IS 137 1/2 WASHINGTON AVENUE, #271, BELLEVILLE, NEW JERSEY 07109. I CALLED THE NUMBER MS. DENTON GAVE ME FOR AMERITEL, [protected]. THAT WAS THEIR CUSTOMER SERVICE PEOPLE, ISERVICEWORLD. I THOUGHT THAT WAS A PRETTY APPROPIATE NAME, FOR A BUNCH OF RUN AROUND DEAD BEATS. TALKED TO A GIRL NAMED TANI, WHO WOULD NOT GIVE ME A NUMBER FOR AMERITEL IN BELLEVILLE, NJ. IF ANYONE CAN PROVIDE ME WITH AMERITELS NUMBER IN BELLEVILLE, NJ, I WOULD LIKE TO TALK TO THESE DEADBEATS. I'VE CONTACTED THE KANSAS ATTORNEY GENERAL'S OFFICE, WHO ARE GETTING QUITE A LARGE FOLDER ON THESE COMPANIES. ISN'T IT AMAZING YOU CAN'T TALK TO THE PEOPLE WHO ARE BILLING YOU FOR SERVICES THAT YOU DID NOT ORDER...THEY SEEM TO HAVE ALL AVENUES COVERED. IS THIS ISN'T A SCAM, I'VE NEVER SEEN ONE. IF ANY OF YOU ARE HAVING PROBLEMS WITH AMERITEL OR PAYMENT ONE OR I SERVICE WORLD, I SUGGEST YOU CALL THE NUMBERS I HAVE PROVIDED. I WILL BE CONTACTING MANY MORE PEOPLE CONCERNING THIS TOMORROW.

Payment ONE billed our swim club 105.00 on behalf of EB interactive when I called Verizon they referred me to PAYMENT ONE and I spoke to Michael, a Senior Account MGR, (probably not his real name). He was the the rudest, most unhelpful robot I have ever spoken too. He insisted that the SOMEONE must have said it was ok, they just know these kinds of things. Don't ask for a supervisor at Payment One, they don't have any, only Michael the SR ACCT MGR.
Finally, I called Verizon back and they agreed to take care of it.
Oh btw I forgot to mention that EB Interactive guarantees prominent website placement WE DON'T HAVE A WEBSITE. Yeah we must have ok'd this.

I got bills from verizon with PaymentOne, charges $49.95 for Comp-U-Support---a service I didn't request. I remember they called in, and I said I am only a customer service representative. Then they asked me to verify my office location to send my some information about the service---- nothing about the extra charges! after a few weeks, they send in a letter and a card, asking me to activate the service. I never called in to activate te service, but now they start to charge me for the unknown service. What a scam! As a customer service representative on the phone, i have no authorization in making decisions in relate to business decisions, and i certainly did not agree to having additional services. Why in such a well- developed country, with a sound legal system, have such a wide-spread scam for years? How come large companies like Verizon help keeping these unlawful phone crimes active?

I had 199.90 from 2 months of alleged service from them. They called wanting my credit card number and when I refused they billed me through at&t. WHAT A SCAM! Get your money the honest way...EARN IT! DONT JUST ROB PEOPLE!

To whom it may concern,

PaymentOne is a billing aggregator which provides billing services to hundreds of merchant companies. If you received charges from PaymentOne on behalf of our merchant, 800AllOnline.com on your telephone statement and were unable to resolve this with them. We would like the opportunity to handle this for you, so please contact PaymentOne Consumer Relations Department by email at Consumerhelp@paymentone.com or by calling us at [protected].
[Mon-Fri 8AM-4:30PM PST

10/7 AT&T Customer-had 3rd party charge of $39.95 show up on my bill from ALLONLINE.COM LLC with a web address of wwwpaymentone.com --AT&T advised me to threaten them with BBB complaint telling me that they are famous for fraud by calling and asking to verify your business information so they can record you saying "Yes". After listening to Jason from their company say my name after every couple of words he spoke I told just cancel me and refund the 39.95 or I will report to the BBB. He finally gave me a cancellation #. He told me they we providing us with SEO services by listing us under a couple of local listing companies. That was a joke because I have already done that about a month ago and no one else handles the advertising other than me. He told me he would still list us for free with his company but could not tell me what the name would be under ...what a joke...I told him take me out of the free listing we wanted nothing to do with his company what ever name they go by. I called AT&T and put a Third Party Block on and they are sending the bogus charges back to ALLONLINE.COM LLC. There is no charge for the third party block. What a scam.

I am a Frontier customer in Rochester, NY. I received bills from PaymentOne for$19.99 on behalf of "Pathway Profits". I probably paid several months worth of these charges before I really paid attention to my bill.
When I phoned Frontier to ask what these charges were, they initially told me to contact PaymentOne, directly. I replied that I would no longer accept any 3rd party billing on my phone bill and that I wanted a "third party block" on my account. They immediately did this for me and removed the charge from my current bill. I plan on filing complaints to the NYS Attorney General's Office. PaymentOne is supporting a scam and so is the telephone company.

I am an AT&T Customer. I contacted AT&T and requested they process as Recourse Charge against Paymentone; I then requested that all 3rd Party charges be blocked. Paymentone, or Virtual-Data-Secure, or whoever lied to claim this payment, needs to be shot, hung, stabbed, or all three.

PaymentOne is a billing aggregator which provides billing services to hundreds of merchant companies.

If you are being billed by PaymentOne and have questions about the charge(s) and are not able to reach our merchant, please contact PaymentOne directly.

Contact PaymentOne Consumer Relations Department by email at Consumerhelp@paymentone.com or by calling us at [protected]
[Mon-Fri 8AM-4:30PM PST]