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Drive Financial Complaints & Reviews

Drive Financial / Ripped off

Na
Nackol on Oct 10, 2011

My son has a car financed threw drive financial, he is in the military, went over sea's to iraq for 1 1/2 years. Drive financial is trying to repo his car, he has called them to catch up on the payment's, but they refuse to take his money. say they can't, that they have charged the account off. I am his mother whom name is also on the contract, they are very rude will not let you speak keep cutting you off, then proceed to push a phone key while you are trying to speak, all you here is the beep of the phone. We never recieved any notice of reposesion, any notification of any...

Drive Financial / Will tell everyone I know not to do business with this company

Jo
Jolley51 on Apr 6, 2011

I called on 12/03/09 and spoke with a representative and his attitude was terrible, he couldn’t answer my question when asked to speak to his manager he got worst and ask me why. Then she came on the phone I told her how he was acting, she got quite then said ok, what you need so I understand why he act the way he did management aren’t no better. Will tell everyone I know not to do business with this company and I am went today to get my car refinance at my credit union, never again.

Drive Financial - Texas / Biggest Scam and Rip-Off

I read these complaints last evening after learning the dealership I went to was trying to work a deal with Drive Financial, now Santendar for my auto loan. I went into the dealership on Monday and offered 2500.00 down on a car that cost 16K. They wrote me up an offer/terms and estimated payment range and told me that would have an answer for me on Tuesday. Yesterday I got a call from finance manager that they were still working with a credit person at Drive Financial and hoped to have an answer today as to the terms of the loan so I can drive the car home. Got a call today (Wednesday) from...

Drive Financial / Took me off Auto Play

Nb

I recently set up an auto pay option with Drive Financial. I noticed that the money was not coming out of my bank account, I called for three days after, to question the reason why no money was taken out of my account, I was told by three different reps that the loan was paid for the month, even the auto line reflected a payment received. In the meantime other bills were deducted from my account, I called Drive Financial on the 20th (my payment was due on the 17th) and advised that I was paying with a visa card, and explained the situation. Now this month again it is two days later i call, and...

Drive Financial / Rip off

Fo

Drive Financial repoed my car even though I was sending a payment in every month, being laid off and struggling to pay living expenses as well. I was constantly harassed by phone calls.Drive Financial has a truly bad reputation according to the tow truck driver that picked up my car. I will never have any business with Drive Financial in the future by my choice not their choice. I will tell everyone I know never to finance with Drive Financial. They have a terrible customer service policy and claim to not have a hardsip department. Poor Drive Financial Ha!

Drive Financial / Balance Owed

Do

I purchased a car in 2005 through Drive. It was wrecked and totalled in 2007. I only had about 13 payments left. Drive was paid in full for this car from my insurance company. I got a call a few days ago saying that I still owed on this car and that Drive had sold my account to this company for collection. I have the papers to prove the car was paid in full. So how can Drive get away with this? Any suggestions? I am open to them... I have sent sopies of my pay off to the collection sompany but they say they only go by what Drive has sent them. I will be contacting Drive as well, believe me!!

Drive Financial / Harassing phone calls

Ga

I am a business owner with a nationally known insurance company. My office has been receiving harassing phone calls from Drive Financial, we have explained to the collector that the person they are looking for does/has not ever worked in my office. We continue to receive harrassing phone calls weekly. We answer the phone and get hung up on, they call repeatedly within a few minutes. We have gotten to the point when their name comes up on our caller ID we do not even answer the phone. What part of we do not want you calling our office any more is Drive Financial not getting.

Drive Financial - Texas, Dallas / UNPROFESSIONAL CSR AND UNACCOUNTED FEES

I HVE REPORTED THIS COMPANY BEFORE FOR POOR BUSINESS PRACTICES AND OVERCHARGING ME WITH LATE FEES THAT WERE NOT ACCURATE. THEY HAVE REPEATEDLY LIED AND HARRASSED MY FAMILY MEMBERS REGARDING PAYMENTS AND TRYING TO FIND OUT PERSONAL INFORMATION. THE COMPANY NAME HAS CHANGED. I HAVEN'T RECIEVED A MONTHLY STATEMENT FOR MY CAR IN TWO MONTHS. THEY PRETEND NOTTO KNOW MY WHEREABOUTS WHEN THEY HAVE BEEN INFORMED ON VARIOUS OCCASIONS. I FILED A REPORT WITH BBB BEFORE AND DRIVE STATED THEY WOULD REVERSE THE OVERAGES AND CREDIT IT BACK TO MY ACCOUNT. THEY AGREED IN WRITING TO DO SO AND NEVER FOLLOWED...

Drive Financial - Florida / Car Loan

drive Financial has been racking up on interest payments. I made payments for 1 & 1/2 years & I haven't even made a dent on the loan I still owe the same amout that I had a year & half ago. they have refused to refinance & i had no idea that if I'm late with a payment (which i was told that i wasn't) they are charging me $6 per day including weekends. I was told before I took out the loan that after 6mo they would lower my interest payment of 22%. I then found out they NEVER refinance. If I had of know that I would have never agreeed to this loan. They are getting 22% interest ...

Drive Financial / Outrageous Interest Rates

Drive Financial has changed its name or been purchased by Santander Consumer USA. I bought a vehicle from a local car dealer, a very reputable one - or so I thought, and they set up my loan through Drive Financial. The purchase price of the vehicle was approx. $18, 000. I've had this loan for 4 years, and already paid nearly $28, 800, and I still have TWO YEARS left on the loan, which will leave me paying over $43, 000 for a used $18, 000 vehicle! Part of this is the interest rate and the length of the loan, and part of it is thier fees and penalties. Frankly, I'm to blame for not...

Drive Financial - California, El Monte / Title after payoff

Mi

I just wanted to complain about, 1 their lack of service, 2 their rudeness, and 3 since I have paid off my vehicle early I can no longer get in touch with them. When I call them now its Santaneer or something like that, they transfer me to an operator who doesn't answer the phone. I get a voicemail that says to leave a message or press "0" and they will transfer me to another operator, so I press "0" and this is what I get: "we are sorry but the number you are trying to dial does not exist or is no longer in service, please check your number and try again." click it hangs up. If there is a class action law suit or talk of one I would sure love to get in on it.

Drive Financial / Out smart this harassing Company

I thought, I would add to the long list of bad dealings with Drive Financial. I also fell behind in my payments due loss of work, having the company close down. I explained what happened, but was harassed non-stop with constant threats. After gaining temporary work, I paid them $500 every other week. The harassment didn't stop, even though I kept every promise I made to them. Even with this, they trying to repo the vehicle on the day before the arranged pay I was to pay. That's when I FINALLY got smart. I warned them, If you don't stop the under-handed harassment and practice...

Drive Financial - Texas, Dallas / Customer Service/PayOff

sent a payoff that was good for 15 days and they lost the check. When I called in to verify that the check was received, the minute the rep. heard the word "pay-off" I was hung up on. I have always Western Unioned my payments. This is the 1st time I had ever sent a check and it was lost. Then, they said they received a check for $2, 000.00 when the check was for $22, 000.00 and the 3rd time, some one finally called me, they did not have neither check in the system. I never wrote a $2, 000.00 check; I only wrote one check for my payoff of $22, 000.00 which was again they lost. They have horrible...

Drive Financial - Texas / harrassment

My loan was originally with another rip off company: Triad Financial. They sold it, one year before it was to be paid off, to their cohorts, Drive Financial. I have been having the payments taken directly from my checking account for the duration of the loan with no issues. About a week after making my last payment I began receiving the phone calls. I assumed they wanted information about where to send the title(?). When I tried to return the calls, I was placed on hold in complete silence, so I gave up on that. (I will not use up minutes on hold!) Finally they called when I could speak with them...

Drive Financial - Washington / Predatory Lending

You can become part of a class action lawsuite by going to the following website. Drive is already listed. http://www.sueeasy.com/class_action_detail.php?case_id=383

Drive Financial - Illinois / Drive Financial Fraudulent Financing

I submitted an electronic/online credit application with an auto dealership listing my social security disability and child support payments as my only sources of income. At the dealership they asked me about my former employer such as the number, my former supervisor's name and they even asked if I knew someone at the company that would lie for me and state that I stilled worked for the company and I flat out said NO, not knowing that they would later resubmit my online application adding the employment information and a whooping $2200 a month salary on top of my disability and child...

Drive Financial - California, Sacramento / Rip off/ Scam artist

Ta
TaL

Okay, so I got sucked into this old 91 toyota station wagon due to the time because I didn't have enough money. The dealership is Mint Auto Sales, sold me the car leaving out the part who is financing me ok. Mint auto sales told me because my credit wasn't so great I needed a cosigner, and so my sister cosigned it. Mint auto sales said I had to deposit 1, 500 for the 91 toyotal old station wagon and that the car is being sold for 4, 000 only. Mint auto sales said my montly payment was only going to be 220 dollars because of my bad credit. But here's the thing, if my sister...

Drive Financial / Scam

This company is so rude. I just got a new cell number about two months ago. Well whatever this company is, keeps calling me. I have told them over and over that they have the wrong number. But they keep calling. They will not take the number out of their system. I keep telling them to stop calling, they won't. Now it's turned into harassment. And I am going to press charges against them for harassment. I have had two of those *** tell me it's my problem. Now it's their problem. And I am not going to stop until I get some legal justice.

Drive Financial - Texas, Dallas / payments/supervisors

I can not understand why is it when you ask to talk to a supervisor about your payments and history you can not, they put you on hold and say they will talk to the supervisor first.Actually I believe they are just setting the phone down and biting down on a donut or two. They actually wanted to keep charging me late fees because I did'nt separate the late fee and regular payments.So they wanted to keep tacking it on and I told them you DO IT, your computer can adjust it. And reviewing your payment history is a JOKE, I never can Figure it out where it goes, I have till Aug 2012, WE WILL SEE THEN, John

Drive Financial - Texas, Dallas / Class Action Lawsuit

I must admit, I was only slightly miffed at this company until I read all of your posts. Now I am royally PO'd. It seems that the practices of these people are highly unethical and boarderline illegal and need to be brought to the attention of the authorities and numorous other resources like the Better Business Bureau and the Attorney General. My Story - Last summer I was placed in a loan with Drive Financial by an auto dealership without my consent. I signed a set of loan papers with the dealership the day I purchased the car and drove off with my new vehicle. I get a call two week...