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Cross Ocean Electronic Co., Ltd Complaints & Reviews

Cross Ocean Electronic Co., Ltd / ridgid drill battery charger

Ji
Aug 16, 2019

I ordered the charger online - and I did not know they were in Hong Kong as well. I waited 10 days for the charger and when it came, it was a mess - I knew it was refurbished but this thing looked like it came out of a dumpster. Plugged it in and tried numerous batteries, including a brand new one and the charger did not work. The charger was purchased on July 22 and arrived at our place on August 2. I reached out the Cross Ocean Electronics on August 6 stating I would like a replacement and did hear back from them in a few days stating they would replace it. They assured me they would replace it...

Cross Ocean Electronic Co., Ltd / phone battery

Ro
Dec 15, 2018

Hi I ordered a lithium-polymer battery (expensive) and I got a lithium-ion battery (cheap). I did not get the bill. The quality of the battery is very poor. I got the battery after two months (they promised 10% less for being late - It was a lie). It is sent from China. The price difference between batteries is about 100%. For a company it is not a problem. Selina just apologizes and promises discount - only. The company CROSS OCEAN ELECTRONIC CO., LTD is a big crook. Don't keep his word!!! They are scammers. !!! AVOID AND DO NOT BUY!!!

Cross Ocean Electronic Co., Ltd / camera battery

Mz
Aug 13, 2018

Purchased (2) digital camera batteries on July 19, 2018. After realizing that this company was located in Hong Kong, I requested them to please cancel the order because I needed the batteries, in a timely fashion. I got no response from them for 5 days and when they finally did respond, they told me that the item was shipped out already and that I would receive it between 5-12 days. Needless to say, I received the item 3 WEEKS from the original order date!! In the meantime, I had to go and purchase this battery somewhere else because I needed to use my camera within the 3 week period. Plu...