Automotix.com reviews and complaints
customer service
I ordered a transmission from them and received one in less than a week.Unfortunately it was not the one I ordered and was not compatible with my vehicle.I have been told by the sales rep Alan that they would pick up the transmission and refund my money but they have done neither. I have spoken with them several times per week for the last 30 days and they keep saying they'll take care of it but they have done nothing.
Company Business Name: LKQ Automotix
Country of complaint: United States
The complaint has been investigated and resolved to the customer’s satisfaction.
Very deceptive and unethical company practices
Within 10 minutes after I discovered an error in the order, I called the company service dept and requested cancellation. They couldn't find the order number on their computer system. Their excuse was the computer could be 3 hours late to show current order. I completed the customer form on the website. About 1 week later, I got a reply and said the e-mail...
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