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Consumer Complaints & Reviews in Arlington, Virginia

Macy's / diamond earrings on sale

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Rev Mavis Prince on Jan 17, 2019

Macy's sold a set of earrings which were exchanged due to loss and poor construction. The replacement pair pinched and infected my ears and I don't think they are gold. So some lady from Their insurer called and offered me a gift card to shut my mouth. They never sent the card and they...

Park West Gallery / the process

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Emmy Eastwood on Dec 30, 2018

We attended every auction and did not buy anything on our recent carnival cruise. We did not buy any art from Park West, firstly because we do not have money to afford it and it secondly did not find any of the pieces very attractive. However, I do believe their practices are shady...

Choice Home Warranty / warranty coverage for an electric range

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Robert Schellman on Dec 29, 2018

First the good points….. Choice Home Warranty responds very well and promptly to service calls. Additionally, . The service technicians are prompt, courteous and have the technical expertise needed to fairly assess the situation. They also promptly report the results to CHW and CHW respond...

Macy's / damaged property during delivery

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plk61 on Dec 5, 2018

Our lightpost and light were damaged and broken when our mattress was delivered . I immediately called the Customer Service line and filed a report. Several calls and weeks later, a representative contacted me to file another report which i did and submitted photos. It has been over 6...

Merchant's Tire & Auto Centers / manager

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Lindsay Hamilton on Oct 23, 2018

Was referred to merchant by Domino's after a delivery driver hit my car. Manager told me that if there was no body damage to the car then the driver didn't hit me hard enough to knock the car out of alignment without even examining the car. Well I was trying to explain to the manager why I...

American Automobile Association / AAA.com / damage claim

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Robin Goffen on Oct 17, 2018

On Oct 2nd Antoine from Metro Motor Towing came out at approximately noon to tow my car. He was nice enough to offer to try to jump it to see if it was the battery. Unfortunately he opened up the fuse box (black cover) and attached the positive cable from a battery charger to a nut and...

Safeway / incorrect prices

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eat s on Oct 17, 2018

I have been shopping at Safeway for 15 years, but no longer shop at your stores. I have been over-charged incorrect prices at least 60% of the times I shop at Safeway. I often buy sales items and most of the times there are one or two items that have incorrect price. I shop at other store...

Bray & Scarff Appliance & Kitchen Specialists / bray & scarff - abysmal customer service - still can't get delivery right after 6 weeks

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Christine Connell on Oct 8, 2018

I spent over $7500 on 4 Kitchen Aid appliances on 1 September at Bray and Scarff in Arlington, VA. Here we are on 8 October and I am still dealing with issues that happened with installation. Here is a recap of what has happened: Today-B&S called this morning to cancel my service...

Ruby Tuesday / refusal of service

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P hall-doodle on Jul 5, 2018

My husband (67 yrs old) and myself (58 yrs old) ordered dinner at Ruby Tuesda in Arlington, Virginia along with one beer and one glass of wine. The waitress advised she could not serve us alcohol without ID. Our passports were at a nearby hotel but we were able to provide a Canadian...

Geico / claims department

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Sohamahgoub on Jul 3, 2018

I was in an accident on June 13, 2018. I reported the accident immediately to Geico and I also called the police to the accident scene. The person who hit my car admitted to being at fault to both me and to the officer to my surprise, Geico came back and indicated that I was at fault. thi...