Consumer Complaints & Reviews in Pasadena, Texas

CiCi's Pizza / extremly dirty facilty, bathroom and dining room, food was old

Jan 13, 2019

I went to cici's with my family on 1.12.19 and when i took my daughter to the bathroom there was pee all over the toilets, toilet paper and trash everywhere and water all over the sink. When we told an attendant they said we are sending someone which we saw they did but when i went back...

Cinnabon / service

Nov 8, 2018

Cinnabon located in Flying J's in Pasadena, Tx off Hwy 225 & Red Bluff Dr. Thursday 11/8/18; Reach the end. The employees here are ALL rude. Today is when I've had enough of their rudeness & lack of professionalism. The display in front of counter didn't have anymore single boxed cinnamon...

Pei Wei Asian Diner / overall

Oct 18, 2018

Parked at 8 o'clock to eat inside. Outside light indicating they're open is not on. Several people working - restaurant is not busy, yet it took a couple minutes to figure out who's going to wait on me. There is no music playing in the restaurant like they used to always have. It's 8:15 ...

Party City / balloons

Oct 7, 2018

I sent a friend to the Pasadena Tx store to purchase balloons for a baby shower I was hosting. I researched online for the balloons I wanted. The salesperson she had did not know what a Mylar balloon was. I saw confetti balloons online and when she ordered them she was told to buy confetti...

Panera Bread / panera bread on fairmont pasadena, tx

Sep 11, 2018

This is the second time that I have ordered a bakery item and it was NOT placed in my rapid delivery order. My sandwich was slopped together (turkey and apple) and I think you need to do something about this store not putting bakery items in the bag as they are supposed to. I ordered a...

NTB / National Tire & Battery / alignment appointment

Sep 8, 2018

I called 3 days ago to schedule a time for me to get my alignment... The time of 9am was set. I arrive on time. Have been sitting in the store for an hour & a half now. Car still out front. When asked what the deal is . I was told their is only one mechanic on duty. I have other...

Tim Davis LaserTeam / 2017 sculpsure with submental

Sep 7, 2018

Tim Davis and Matthew K. Shipwash of LaserTeam were paid thru wire transfer (July 30, 2018) in the amount of $45, 375 for a 2017 SculpSure with Submental hand piece, kit upgrades and PAC Key (100 Treatments). After over 30 days of payment, the Submental hand piece, kit upgrades and PAC Key...

Ross Dress for Less / very rude employee

Aug 10, 2018

Today I went to shop at Ross during Texas tax free weekend. I had my 3 kids with me. It was a long tiring day. I have a 2 year old which he was tired and cranky from all day shopping. He fell asleep in my arms. I lay him down briefly on a pillow in the cart so I could check out. The...

CiCi's Pizza / service of product

Jun 26, 2018

I arrived at the Shaver/Southmore location in Pasadena at 8:25 p.m. Paid and requested my usual flat bread pizza and got a bowl of soup. At 8:45, I went to check on the pizza I was rudely told that the pizza was not ready. I proceeded to grab a second bowl of soup, there was no soup. I...

Sunoco / aquafina water

Jun 7, 2018

I purchased water at a Sunoco in Pasadena tx near my home where I pumped gas. This happened 06/05/2018. The water has been sitting outside in the sun and the water taste different and I'm always purchasing Aquafina brand water and it has never tasted like the ones I have at work currently...

Pizza Hut / food and service

May 6, 2018

On march 27th my birthday i order 3 medium pizza and 8 wings i believe and when it arrived my wings where wrapped in a white plastic bag now when i took them out the black wing container looked stomped on and the pizza was given all three together and the middle pizza box was squished and...

ADT Security Services / $27.99 special - was no special at all - price increased to $48.99!

May 2, 2018

on April 26- ADT technician (Billy Myers) came to install the current special they are offering of $27.99 ("free" parts and activation, "free" pre-wired window sensors, "free"wireless remote, and $100 visa card). Technician/salesman was made aware of the special I signed up for several...

AutoZone / customer service complaint

Apr 1, 2018

I went to 1734 S. Richey st. Pasadena tx. 77502 today around 7pm. I went in and asked to purchase a radiator top. The "manager" told me that he could not find a radiator cap and that I needed to buy the whole package for $52. I told him that i only needed the cap and he stated that is all...

Olive Garden / metal in soup of tuscana

Mar 13, 2018

My mom went to Olive Garden in Pasadena last week. When she took a bite of her souo their was metal in it. Appeared to be from a large industrial can. She asked for the manager and he accused her of planting it to get free food. He claimed it wasnt wet, therefore it wasnt in the soup. He...

Santander Consumer USA / it's been four months since I pay off my car and it still shows on my credit

Feb 6, 2018

Back in october 2017 my car got flodded due to a hurricane in houston texas. My insurance covered most of the debt and i just payed for the difference. Im trying to buy a new car but im not getting approved because is showing that i still owe my old car with santarder consumer usa. When i...

Olive Garden / manager and roaches

Nov 7, 2017

My mother and I were having lunch today 11/7/17 at the Olive Garden Pasadena, TX. We were eating our meals and I noticed something on the curtain on my moms side of the booth. There were roaches crawling up and down on the curtains. We couldn't finish ours meals. So disgusting!! I told our...

Quest Diagnostics / missing test

Oct 17, 2017

This in reference to Specimen: HL406220B and Patient ID 4252144 about my blood text collect 10/5/17. My Dr. requested a Vitamine D test, it is missing on the test result. I called talked to their result department, the agent is very rude and told me it is on my Doctor's order but not tested and...

Kroger / no real registers open

Aug 17, 2017

at 10:20pm on 8/17/17 at the Pasadena tx store on red bluff at spencer hwy. You only had self serve registers open. How stupid is that? The old folks that don't know how to use them are in that line w baskets full and half of the self ck outs are down for one reason or another and...

A-Reliable Foundation Repair / fraud, theft-took $4750 as down payment

Jul 30, 2017

Alejandro "Alex" Rodriguez dba as A-Reliable Foundation Repair, 3111 Grant ST. Pasadena, Texas was contracted to level my house for $9500. After getting estimates from 4 other foundation repair companies, I opted to do business with him. Gave him a down payment of $4750. After several...

Panera Bread / charging

Jul 25, 2017

I had made a delivery order. For a soup salad and sandwich which ran me $30. I gave the driver a $4 tip. Checking my bank account 3 days latter I seen the $30 charge and a charge of $34 total cost with tip. Calling customer service I was told that this was common practice and the lesser...

Walgreens / pharmacist/pharmacy and their attitudes and dispositions towards the customers that happen to need their medications

Jun 9, 2017

According to the pharmacy manager at the walgreens in pasadena texas at the corner of southmore and burke in the zip code of 77502 they snicker and smile and laugh at you when they tell you their not going to refill your medication for you when it's only a matter of hours before the day...

Cinemark / overall run down place

May 28, 2017

Came to the cinamark Hollywood 20 Pasadena Tx. This location the icee machine was down, place was filthy, went into theater for our movie and the seats were broken and worn out. The arm rests were coming off and tied on with a plastic bag. I paid almost $100.00 to take my family to a movie...

Dollar General / night shift employees at store #10747

May 9, 2017

I am sorry to have to do this, but I feel it best for the community. Last night, I arrived at Dollar General 30 minutes before close. I picked out my products and went to pay, but realized I left my money at home. I told them I would be back before close and to hold my products. When I...

Dairy Queen / customer service

Apr 24, 2017

Drive Thru order taker very rude. Was charged for a dipped cone but ordered a blizzard. She didnt apologize and closed the window on me while I was still talking to her. She said in a rude tone you ordered a dipped cone and she said she repeated it but she didn't. If she repeated it the...

Emmons Motor Company / Unethical behavior

Apr 7, 2017

Justin, the sales person, and Greg Guiles, the general manager at Emmons did not exhibit integrity or customer service after I bought a car from the dealership. I did my due diligence, having an inspections of the car, before purchasing it on February 25, 2017. In my experience I found...

Fred Loya Insurance / auto insurance

Feb 10, 2017

Run from this company as fast as you can!!! I have been a customer for years with fred loya. With no accidents and no tickets, my coverage rate steady increases. Dec. 2016 my car was hit. The other driver was at fault. They claim that they paid the person who hit my car. Really? I argued...

Conn's / washer

Jan 12, 2017

I has purchased a washer last year since having the washing it has broke 5 times. for the same reason . Conn's refuse to replace my washer but no one at Conn's wants to help me I have called customer service many times to have my washer replace it's always the same issue the mother board ...

Lowes / product returns

Jan 15, 2016

The Lowes in Pasadena, Texas makes up their own return policies. When I tried to return a tube of caulk out of a contractors pack, they refused it unless the entire purchase was returned. Nothing on the back of the sales slip or on the ad suggesting you buy the pack says this about a return. The staff are very unprofessional to say the least.

Nancy Chavez Landlord / Warning money hungry slumlord

Oct 25, 2015

Your deposit you will never get back. The house is falling apart literally leaking roof anything and everything needs repairs.. Broken wibdows and black mold everywhere. . She will demand money before the first and send eviction notice in third even if she agreed to take rent in payment...

Interactive College Of Technology / Discrimination/threats,Identity theft

Jun 26, 2015

The staff misused my personal information, federal funding, Bullied and discriminated against me after I asked for a receipt. My student file withheld for months, documents missing like tax documents, social security card copies, copies of my and my sons birth certificates stolen. Constant...

MyGiftCardSite / consumer fraud

Nov 16, 2014

Went to use a $250 gift card, asks for pin. Go to their website to register the card and there is $63 left on it and no option to change or generate a pin number. Call customer service and they need the original receipt when the card was purchased to issue a new one, so the clown...

Alliedbarton Security / Unfair employment practices

Oct 27, 2012

A Breakdown in Communications On 10/31/11 I was fired from Alliedbarton Houston Texas I worked at a facility in Texas for 15 years. Alliedbarton won the contract and promoted me to Account Manager. I was told by Glen Schnitzer that my pay would change after 90 days and I would be on...

Mario's used cars / vehicle tracking devices

Jun 16, 2012

This car lot is illegally installing tracking devices on the vehicles that they lease not for the purpose of the customer but for the use of repossession.

SCBN / taking money out of my accpunt after being notified not to

Apr 23, 2012

SCBN prescription advocates notified me I am no linger elogoble for their program since I nw have medicare. I was told to write them, the same people that told I was no loinger eligible, to write them a letter telling them to strop taking money out pof my account. I have written 2 letter...

ConnecTech / unwarranted charges

Feb 17, 2012

I had ATT home telephone service so I switched to ATT connection for my computer after being with another company for two years. The connection info was complicated to me but ATT computer agent did help me by phone to get this service. A day or two later I got a virus on my computer. Not...

HEB / overcharge

Aug 3, 2011

I have been overcharged for produce on 4 occasions in the last 3 or 4 months. Yesterday I bought nectarines at.97 per pound. I was charged for yellow fleshed peaches at 2.49 per pound. I'm getting tired of having to go back because of this. Why don't you hire people that can walk and chew...


Jun 5, 2011

Do you have a GPS tracker on your car? First: Go to your trusted mechanic and look for the GPS device, usually located under or inside the dashboard of a car. You mechanic may use an RF detector or type of scanner looking for a signal being transmitted by the GPS to a satellite. The...

Emmons Motor Company / Poor Service


On March 10, 2010, I contacted the Emmons Motor, CO dealership located in Pasadena, TX because I was interested to purchase a car from them. I made a verbal agreement over the phone with the salesperson Gary Emmons and told him that I am defiantly interested in purchasing this vehicle and...

Litton Loan serivce / Fraud Mortgage company


February 2009 was giving me a loan modification, lowering my interest rates (which they did). Went from 10.8% to 4.8% which dropped my mortgage payment from 1422 per month to $888 per month. The modicfication was to bring me current on my escrow which would have been fine and would have...

Securitas / poor management


Poor to nonexistence security along Houston Ship Channel. These people would not make good parking lot attendents. Securitas should have all contracts removed from the Houston area until further investigations can take place.