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Consumer Complaints & Reviews in Friendswood, Texas

Rooms To Go / sectional sofa set warranty

Juzme033 on Nov 6, 2018

I purchased a sectional sofa set 7/2017 asked if we wanted to add extended warranty that covered if the sofas broke or got damaged in any way, I said yes ... I was charged and under the impression that I had this warranty.. now a little over a year I'm told I only purchased a warranty for...

Wendy’s International / The Wendy's Company / baybrook mall wendy's service

BeccaBoo93 on Sep 28, 2018

I want to be really clear that I am not complaining about Wendy's in general. I am only complaining about the Wendy's inside Baybrook Mall in Houston, Texas. With the exception of two employees, everyone I have met at this location is extremely rude, slow working, and dismissive. Several...

Rooms To Go / location 19250 gulf fwy, friendswood, tx 77546

dsaenz23 on Aug 20, 2018

Terrible customer service. I was told by salesperson i would be receiving a call letting me know a time frame of when the furniture i purchased would be delivered. Delivery driver showed up without any notice no one was home they refused to wait or deliver later in the day. Contacted store...

Lenscrafters / service

RW11 on Jul 22, 2018

Richard White At this very moment I am extremely dissatisfied with the lack of communication and follow up including rude amature customer service by two of your employees in your Store # 359 Baybrook Mall located in in Friendswood Texas 77546 On June 8th, 2018 I completed my Eye exam and...

Rooms To Go / customer service

cline on Jul 17, 2018

I have had the worse customer service with roomstogo in Webster, TX. The back office literally did not want to help me and hung up on me. Your office needs to provide training to your staff on customer appreciation. Do not come to work with a nasty attitude like you hate being there...

Empire Today / carpet installation

JayElise on May 21, 2018

May 21st I placed a call to customer service asking if it were possible to add another section in my home for new carpeting. They were already scheduled to install today and I wanted to get everything done at the same time. The sales associate said they would have to call a sales rep to...

Rooms To Go / couch/chaise sectional

Mssalamanca on Apr 18, 2018

I have had my couch sectional for less than a year and the support beam cracked in half. Rooms to go sent out a technician to attempt to repair it but stated he could not and that he was sure we would be getting a replacement. CSR never calls us so we finally call them and they said it wa...

Getaroom / agent error and wrong booking r1005046226

Hope Coburn on Feb 6, 2018

I called getaroom to check hotel information in New York. I spoke to an agent and told him what I needed. He gave me pricing and quoted a Hampton inn. Told me the reservation could be canceled if needed and gave me a price. I received a confirmation for a hotel that I didn't even discu...

United Parcel Service [UPS] / shipment returned - driver's mistake made customer's headache

MThib on Dec 10, 2017

On 11/26/2017, I placed an order for 16 candles from Bath & Body Works (B&BW) and they shipped them to us using UPS. On 12/04/2017, 2 of the candles were delivered to my doorstep. After waiting several days for the others to arrive, I discovered that they had been sent back to B&BW. B&BW...

Dollar Tree / sunday paper

Eva Fraga on Nov 4, 2017

110 S Friendswood Dr, Friendswood, TX 77546 Just want to know why would they sell the Sunday papers with no coupons at this store !!! I checked the website and this November 5th each news paper Houston chronicle was supposed to have a red plum and a smart source, but when I asked the cashier she...