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Consumer Complaints & Reviews in Nashville, Tennessee

JCPenney / Large appliances, washer and dryer set

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Michele Williams-Massey on Feb 15, 2017
Original order number 2016-2485-4010-8779 The washer and dryer were ordered on Sept 4th. Please refer to the order number noted above. My daughter has been working on obtaining the stacking kit since shortly after delivery when she realized her laundry room doors would not open properly...

Kay Jewelers / Customer service complaint

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Mcclure_26 on Jan 30, 2017
I stopped at the store in Nashville at GreenHills Mall on 29/Jan/2017. I was there to buy a ring for my wife. I knew the amount I wanted to spend and was asking questions about the three rings I was trying to choose between when the sales lady interrupted me by saying if I had to ask...

Captain D's / Food

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Brit29 on Jan 26, 2017
I ordered the 2pc fish and 6 of shrimp, my green beans were to salty, the hush puppies and shrimp were soggy and omg my fish was gross. It was thin and didn't look nothing like Captain D's fish. Every time I go to that location I have a bad experience. I won't be going back. The wait time...

AT&T Internet / Unethical behavior

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Netlace on Jan 21, 2017
Since our new home was built and our "landline" service in 2012 was installed we have had constant issues. First off we were not informed we had a uverse line installed and not a landline. The line has terrible static, can hear clicks when in use and even heard others talking. Bank account...

Planet Fitness / Nolensville road nashville, tn.

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Virginia Gail Bowling on Jan 17, 2017
The employees were exercising instead of being behind the desk. The beds are messed up. Bed no. 2 screen has been broken for 2 plus months. It hangs over the bed in a bad position. When I complained. I was told to push it to one side. 2 beds were working he last time I went. Only one...

Shoney's / Buffet

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Susan Marlow Uhls Jennett on Dec 18, 2016
Person restocking the breakfast bar let several bins of food fall into the warmer water. The water went into the food, and the guy put them back on the bar. He then used utensils from the contaminated food in other fresh food he had brought out. Now several things are contaminated. I asked...

Hertz / Hertz rental bna nashville airport

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Cheria Wilson on Nov 29, 2016
I had my card charged twice causing my bank account to be negative over $300. A charge for $391 (Incorrect price) and $213 (Correct price). When Manager Shawn BNA Nashville Airport stated he would credit my account to correct previous Hertz Central Reps error.(Philippines Rep. Lauren ...

Panera Bread / Cleanliness of restaurant

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Customer726 on Nov 10, 2016
Every time I have come into the Panera on 21st St. in Nashville, TN, the tables, floors, and bathrooms have been dirty. I often come to Panera to eat and then study for several hours. Not once have I seen anyone come by to wipe tables or vacuum the floor in the 2-4 hours I spend here in...

HMSHost / Employees attitude

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Diane316 on Nov 9, 2016
The employee was rude and nasty. When I asked for extra mushrooms on the 2 slices of pizza I wanted she said they were not allowed to do that. When I requested the 2 slices I wanted from the pie she said it didn't matter they are all the same size loudly enough for others to hear making it...

ADT / Cancellation fee

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bfaith612 on Oct 17, 2016
ADT installed my one motion sensor in my one bedroom apartment in 2004 I had the service for 2 yrs. I called and cancelled the service because I moved. I paid my final bill and gave they a forwarding address and no one said anything about a cancellation fee. Now I find out that they charged me...
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