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Consumer Complaints & Reviews in Oakville, Ontario, Canada | Page 2

Esso / overcharged for gas

Ja
Aug 24, 2017

I went to Esso gas station last night at Dorval and Speers in Oakville Ontario. I put my credit card in chose 20.00 amount, pumped my gas got my receipt for 20.00 and went home. When I got home I checked my credit card balance and noticed I was charged 150.00 for purchase. I use my card very...

Home Depot / garage door installation by the home depot

Na
Aug 23, 2017

I purchased and got a new garage door installed with weather seal in August 2016. 49 mice later I had to hired a third party contractor to fix the door because you and your third party contractor, Adams Door, wouldn't take responsibility of the terrible installation. I got my first...

Real Canadian Superstore / customer service accepting photo of original receipt

Lu
Aug 15, 2017

I purchased a tv for the son at the Real Canadian Superstore location in Oakville in early August. A couple of weeks later my son returned to the store with a photo of the entire original receipt in order to obtain his student discount. He was informed that Real Canadian Superstore doe...

OSPCA Pet Insurance / pet insurance

Al
Aug 10, 2017

This company is a complete scam. I've had my vets fax and email all medical records and information, OSPCA is claiming things that literally don't make sense. For example the on-set of the condition is within the 14 day waiting period and the illness is chronic. I followed up with my vet...

Goodman Air Conditioning And Heating Systems / goodman furnace gmh950703bx, serial no: [protected]

Ra
Jun 22, 2017

Our HVAC tech suggest we buy a Goodman furnace when we built our house in 2014. We moved in the new home after construction in 2015. Within a year we started having problems with the Furnace. First we had issues with the Circuit Board which was replaced, then we have the heat exchanger problem...

Structube / shipment

Ch
Jun 19, 2017

Structube, I am extremely disappointed and disgusted. I was a returning customer who has recently migrated to the Caribbean which would now require me to ORDER and SHIP items from you. Well, little did I know what a task this would be for your company. I placed an order on March 21st for...

LetGo / in-appropriate reviews

El
May 02, 2017

Hi! I have an account on Letgo website and I sell small items. Customers can leave reviews after their experiences. Today an unknown person left a very very in-approapriate review in my account. It is just a sick minded person visiting and leaving reviews and everybody can see it. I tried...

L'oreal / full volume force 5 tex. ni art mousse

Sh
Mar 05, 2017

I purchased two cans of this product from 'Tonyc Salon and Spa' Sherway Gardens, Toronto at a cost of $22.25. When half way through the first can, it would no longer dispense the mousse. I eventually through it away and proceeded to use the second can. I have used this can three times and...

Clarks / Manufacturing defect of a shoe. Company not willing to accept

Mo
Feb 27, 2017

Hello, I got a gift last month from one of my aunts i.e. a pair of Clarks shoes which are waterproof (as shown in attachment). I was very excited when I saw them since I have always known that the shoes of this brand are comfortable, durable and trust-worthy. However, I have been...

GoodLife Fitness / because of the rudeness of an agent I am cancelling my membership

Mi
Feb 16, 2017

February 16th, 2016 8:55 a.m. Member #GL1198524 Because of how Agent #1191, Heidi, dealt with my issue of extending my Medical Leave, and not refunding a payment which went through and threatening to hang up on me I am canceling my Membership. I called today, as I was requested to do last year...

Shoppers Drug Mart - Oakville Place / horrible experience in cosmetics dept and then at the cash

Sa
Feb 02, 2017

I was looking for a gold nail polish around the holidays and so pulled about 6-8 polishes from their display. I proceeded to try the colours on a nominal part of my nail to test for colour. The cosmetics girl who was dusting the shelves with a feather-thing then caught my attention when I wa...

FIDO / customer relations

Sh
Jan 15, 2017

I have been a FIDO member since 2015. I was on a special plan that gave me 1 GB +1 GB data. I received a text in September 2016 asking me if I wanted to add an extra bonus data of 1 GB on top of my current plan. I said yes and I got a confirmation that my extra 1GB is now active. I wa...

FlightNetwork.com / unethical behaviour

Ch
Dec 15, 2016

On nove 20th, i booked tickets from flight network.com for my parents - flights from delhi to calgary - two business class tickets. [protected] - mr kishore kumar holaram [protected] - mrs rakhi kishore kuamr motwani my dad's name was spelled wrong because of some letter...

Reliance Home Comfort / lien on my house (for a rental heating and cooling system)

Pi
Dec 12, 2016

Just got a call from our banker informing us (Today 12/12/2016) that we have a lien on our house in favor of in favour of 2035881 ontario inc. This is a reliance home comfort company. Not only we did not know, we had and have never been informed by reliance that the rental from reliance...

Structube / customer service, lack of product knowledge and inconsistency in products

Na
Oct 12, 2016

I am writing to you today to provide you with feedback from loyal patrons, unfortunately, it consists of disappointment. This disappointment is coupled with the request for compensation for the poor customer service and inconsistent product quality of Structube’s furniture in Ontario. We...

Ivan's Electric Ltd, Oakville, Ontario / Replace bathroom ceiling fan

Ca
Sep 04, 2016

My elderly relatives called this company to replace a fan. They charged them $1300 for 1.5 hours of labour. Fan cost $159.00 at Rona. Absolutely taking advantage of couple in their 80s. To add insult to injury, the fan was too small and left a 1" gap opening in the ceiling. Workman said...

Leisure Industries / Pool building and clh landscaping

Jo
Aug 25, 2016

This used to be a good company when was owned by Pat, it's been sold to an inexperienced couple who have less than 5 years of experience building pools. Poor workmanship and low quality is what you will get, I was an employee. Avoid them, go for a more reputable company.

Flight Network / fraudulent charges

Bi
Aug 12, 2016

Booked a flight with FlightNetwork two months in advice. When I paid they charged my card twice. I contacted customer service and asked them what was going on. They said that there was probably an error with their system. I asked for a refund and they said that they need some proofs that...

Lenscrafters / sunglasses

Ma
Jul 04, 2016

I would like to share my recent experience. I went to the LensCrafters at Oakville Place store a month ago. I picked out Ray Ban glasses. The rep said that I would need to get my prescrption and the cost for Ray Ban lenses would be $85 plus the cost of the Ray Ban glasses. I put them on...

Flight Network / horrible company and service!

Ph
May 10, 2016

I have purchased a flight ticket and my name was written with a mistake, so I called FlightNetwork and asked them to fix it. They asked me to call back later and when I did they did not pick up. Then I sent them a message and received no answer. Over a month I've been trying to reach...

FlightNetwork.com / double booked and being charged twice! and rude customer service!

An
Jan 11, 2016

"Last week Wednesday 6 January 2016, my sister in law had made a booking and paid for it then the next day another sum of $755.55 had come out of my bank account. I called FlightNetwork, as well as Emirates and got bounced around and told different information as to how I would resolve...

FlightNetwork.com / terrible customer service, zero help

Re
Dec 14, 2015

Terrible customer service. Our flight was rescheduled and when I called customer service to enquire about options, I can never get though to anyone who can provide answers. I called 3 times, each person told me that they have emailed the team responsible for rescheduling and that someone...

The Bricks / dishwasher - customer service

Ni
Nov 03, 2015

Bought a dishwasher from 3025 Ridgeway Road store July 2014 along with the 5 yr warranty. Dishwasher broke October 14, 2015. It takes a week for them to send a technician... Technician came on October 20th (time was 8am-12noon... then they call a day before that he can only come from...

FlightNetwork.com / customer service/billing

Su
Oct 27, 2015

Flight Network and FLY FAR are the same company. I booked a flight in Thailand with them and when I went to review the flight booking Air Asia the confirmation did not show up. I attempted to call Fly Far, waited 1 hr and no one ever picked up their 24 hr number. I contacted through the...

nCrowd / Money not covered as per agreement

Ma
Sep 24, 2015

I am frustrated that I had to have my $50 voucher that I purchased from ncrowd in good faith rejected by Rocco Plum Tomato because they say that ncrowd is a scam.They say that ncrowd is not paying them and is going out of business. My total bill was $59.66 and I expected that $50 would be...

Mr. Lube / skid plate went missing

Re
Sep 13, 2015

I went of an oil change and the skid plate went missing Dundas and Neyagawa - Oakville the manager at this location is extremely deceptive first there was CCTV footage that he viewed that showed the vehicle got in without the skid plate when i insisted that i wanted to see the footage...

Gabi / Gabriell's House of Beauty / Poor business practice Gabriella Pennacchietti-Serpan

Go
Jul 22, 2015

This program IS NOT ACCREDITED! I was told on my tour that my money would cover EVERYTHING I would need for the entire duration of the program. While it did include a kit. I was still forced to buy additional training supplies on a weekly basis... Gabriella Pennacchietti-Serpan i...

FilterQueen / sales pitch gone wrong

He
Jun 08, 2015

We received a phone call from someone claiming we had "won" a prize, for filling out a survey. My husband assumed I had done it, and agreed for them to drop it off. The individual (Kenny) came earlier than appointed time, and was really put out that my husband wasn't home. He told me...

GoodLife Fitness / personal trainers

Ch
Jun 01, 2015

I have been a Goodlife member for about 5 years now and have never had any issues until i started to go to the Oakville Oak Park womens only location. The front desk staff are extremely friendly and helpful... the personal trainers...well I wouldn't even call them that. Now maybe...

Golden Teak Acacia / Flooring

Ma
Mar 19, 2015

75% of installed product from Lumber Liquidators is Defective! • July 31, 2014; we bought hardwood flooring from Lumber Liquidators in Mississauga (Ontario, Canada) the brand is ( Golden Teak Acacia Hardwood 3/4'”), Order # [protected], with 30-year warranty, we based our...

Oakland Ford / Misleading Promotion

Al
Dec 02, 2014

I was sent a specific personalized letter indicating that I could upgrade or trade to a new vehicle from Ford of Oakville. I called because I wanted to trade in my vehicle and sign up for a new 4 year lease for the exact same vehicle I currently have with Ford. They told me they had made a...

Happily Ever After Events Inc / Beware, they are not honest

Un
Jul 02, 2014

We have been scammed/fraud-ed by this horrible company leaving us scrambling last minute to pull off our wedding. The stress was horrible and the last thing you need when planning such a major life event. We had booked the decor for our wedding through this company and they promised us the world...

Canadian Tire / very bad customer service, wrong estimate, poor service, not skilled mechanic

Hi
Sep 30, 2013

My Toyota Camry 99 got overheated like suddenly which make me tow the car to Canadian Tire, 2510 Hyde Park Gate, Oakville, ON. I explain not to fix the car until you give me the full estimate because I have limited budget, the car doesn't worth more than $1500 and I don't want to...

Gary Direnfeld / bullying, inappropriate, unprofessional

Hu
May 31, 2013

I sought out an appointment with gary direnfeld as I was engaged to a man with whom I had a 10 month old baby, and various anger management issues, etc., had gone beyond what I could manage on my own (since the birth of my son), and I had seen gary on tv and had appreciated his calm...

Caesarstone Counter Top / Deffective counter top

Rk
Jan 07, 2013

A caesarstone counter top was install last August at our home. We bought it through Mable Plus in Vaughan, Ontario. Immediately after it was installed we noticed fine sandy feel on top of the counter top. We tried everything to clean it in accordance to instructions from a rep of...

Arctic Spa / Improper hot-tub Installation

Ge
Apr 22, 2012

This company put in our $13, 000 hot-tub but failed to level it. The installers said it'd settle down over a few weeks. 9 months later it is still about 3 inches lower on one side - that is a lot when you are talking water over only 8 feet of distance. Repeated complaints to the...

Lormar Security Protection / Pay

Ca
Jan 30, 2012

Pay has always been an issue with this company. It is bad enough you get ### pay but you also do not receive any health benefits. Supervisors on site are expected to do the work of a supervisor and operation. This is because Lormar is to cheap to hire an operation person so they get 1...

Om Software Internet Solutions (p) Ltd / OM Software (Bhopal, India) owned by Raj Kamal should not be trusted

Ai
Jan 05, 2012

OM Software (Bhopal, India) owned by Raj Kamal should not be trusted with any project. I hired them to create a website for me and paid them USD$1, 500 to get started on a USD$3, 000 project. They pulled out of the project before it was completed and refuse to refund me the USD$1, 500...

Vanilla Visa Card / not validated

Ph
Dec 12, 2011

I purchased a $250 Vanilla Visa card only to find that it was not validated, Shoppers assumed no liability and asked me to phone Visa. They told me that i would have wait for a new card in the mail as they had a series of bad cards. WHY IS SHOPPERS STILL SELLING THESE CARDS AND WHY COULD THEY...

Reliance Home Comfort / seniors/young children - no heat in winter for 5 days

Ma
Nov 18, 2011

I have noticed in prior posts that this thread is monitored by reliance home comfort personnel, please forward the message below to mr rossi, as the message appears to have been rejected as being undeliverable. Dear mr rossi. My name is marco pizzolo, and it is now 1.5 days that we are...