Bump My Lock Locksmiths And Security Enthusiasts Reviews 2025

Latest Reviews and Complaints

James GGG of Scottsdale, US

Sep 29, 2018 3:25 pm EDT

Verified customer

Bump My Lock scam website they don't ship keys or refund!

Purchased keys on June 30th. Today is September 28th, and I have not received keys yet or refund I asked for for over a month ago, if this is not a scam website I don't know what is! Beware don't buy from them! How is it possible I can't get two keys I ordered originally, or a $9.00 refund in three whole months time? These key blanks cost about. 25 cents each, plus a couple bucks to ship, what happened to Buissnesses customer service and just reshipping the keys if there's a problem or lost shipments. I think because there is never products shipped in the first place, like I stated before.. Scam website.

Read full complaint

Hide full review

How responsive is Bump My Lock's customer service?

1 Resolved

1 Unresolved

Total complaints: 2

Resolved complaints: 1 (50%)

Unresolved complaints: 1 (50%)

Somewhere halfway 🌗
Bump My Lock definitely has some work to do, especially in their approach to handling complaints. Responding to all complaints, rather than just a few, is the key to success and a high rating, as all customers want to be heard. As for reviewers, we would advise reading resolved complaints to see how quickly they were addressed and what information Bump My Lock needed to resolve them.

How is Bump My Lock’s rated by security enthusiasts?

Bump My Lock’s earns a 3.0-star rating from 0 reviews and 2 complaints, showing that the majority of security enthusiasts are somewhat satisfied with lock-picking tools.

Keywords

ordered purchased received refund scam ship website address issues company customer delivery issues email fraud suspicion issue orders people resolved buy cost keys

Sort by:

Bump My Lock of Woodway, US

Feb 27, 2012 6:03 pm EST

Resolved

Bump My Lock Placed an order of $76.00 shipping included and got nothing

I'm sure if you actually had contacted the company your issue would have been resolved. The only reason people do not receive orders is due to fraud suspicion, address issues, or delivery issues. Bump My Lock contacts the customer via email if any of these issues arise.

Read full complaint and 1 comment

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

1 comment

Add a comment

James GGG

Scottsdale, US

1 complaint

1 comments

James GGG of Scottsdale, US

Sep 10, 2018 6:43 am EDT

Verified customer

I placed an order with this company June 30, 2018., requested a refund on Aug. 10, 2018. As of today September 4, 2018, I do not have any refund or keys I ordered. I truly believe this is a scam website.

Bump My Lock reviews first appeared on Complaints Board on Feb 27, 2012. The latest review scam website they don't ship keys or refund! was posted on Sep 29, 2018. The latest complaint Placed an order of $76.00 shipping included and got nothing was resolved on Feb 27, 2012. Bump My Lock has an average consumer rating of 3 stars from 2 reviews. Bump My Lock has resolved 1 complaints.

Collect Your Trust Badge

Be recognized for outstanding customer service

Bump My Lock Contacts

Bump My Lock phone numbers

(888) 802-1131

Click up if you have successfully reached Bump My Lock by calling (888) 802-1131 phone number 2 2 users reported that they have successfully reached Bump My Lock by calling (888) 802-1131 phone number Click down if you have unsuccessfully reached Bump My Lock by calling (888) 802-1131 phone number 2 2 users reported that they have UNsuccessfully reached Bump My Lock by calling (888) 802-1131 phone number

Bump My Lock address

7005 Woodway Dr. Suite 207, Woodway, Texas, 76712, United States

Bump My Lock social media
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Sep 27, 2025